Main Content

Customer Ratings & Reviews

$379.12
Save $40.87
Comp. Value: $419.99

Customer reviews

Rating 4.5 out of 5 stars with 557 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 556 reviews
  • Rated 3 out of 5 stars

    Beverage setting needs work!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the modern look and most functionality. However, I dislike the inability to reheat my coffee using the beverage setting or any other setting except for 1:45 cook time. Samsung what were you thinking when you didn’t consider this basic function?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Cujo, sharing your experience with your microwave matters. Allow us to help.

      Here is a guide to help you if your microwave is not heating.

      Samsung microwave is not heating or has stopped working
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      Please refer to your user manual for the guide on how to heat your beverage. Turn to pages 21 to 22, "Sensor Cook ( 3. Cook-1 Beverage)

      User Manual
      https://downloadcenter.samsung.com/content/UM/202502/20250214160226972/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150422505) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 3 out of 5 stars

    Lots of features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where are the instructions? Good luck figuring out how to use the features. Fan makes a krinkley noise when running. Is this normal?

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We know how important it is to have a reliable appliance at home. Let us help you with your microwave.

      Here is a link for troubleshooting steps for your microwave that is making noise; kindly click the embedded words.

      Samsung microwave is making unusual noises.
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148019706) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 4 out of 5 stars

    Nice Microwave.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is ok now, but the 1st microwave that i had delivered was damaged and had to be exchanged. This was quite inconvenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What we expected

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Exactly what we expected. We were replacing our old Samsung microwave so it was a pretty seamless install. Seems to work well and has a great look to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Went in store and was given great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great over the range microwave

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The app interface is excellent. I have used every auto cook mode and are better than most microwaves. The extractor has good suctioning power.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my Samsung

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and operation of it. It fits perfectly into my kitchen and most of all the wife loves the no handle part of it. The only slight issue is it is not as intuitive as other models are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good with the huge Best Buy discount! My family like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Food Ready

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Have it attached to my smart things app always know when my meal is done. Would like to have a setting for bacon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave! The beeps are louder and the timer stays on until YOU turn it off. I had a Samsung previously before that only lasted 4 years, so I’m hoping this one is better or I may reconsider their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung over the range microwave

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good microwave. It’s beautiful and sleek. The stainless steel is easy to clean. Simply beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Satisfied with this product. Timely delivery and installation with no issues. I would highly recommend Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased a Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was an issue about installing when I purchased the Microwave. Not explained. However was taken care of and the installer was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart microwave is one of the best purchases. I love that it tells your phone when your food is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave with wifi and smarthome. Lots of options and easy to clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I return all Items because It did not work for my house. They did an awesome job by returning my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic buy has everything one needs highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave needs more room to open door

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new microwave! Except keep in mind that when you open the door of the microwave it requires an additional 2 inches of room to open it all the way!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave to server hot food every time and every season.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TECNICALLY AWESOME!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung over the range microwave with sensor cooking and wifi connectivity is by far the best i had, technically nice, good features for an over the range microwave, connect with my phone with no issue.

    I would recommend this to a friend
Sponsored