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Your price for this item is $2,969.99

Customer reviews

Rating 4.5 out of 5 stars with 505 reviews

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89%
would recommend
to a friend
Page 1 Showing 1-20 of 505 reviews
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Not the best

    |
    |
    Posted .
    Owned for 7 months when reviewed.

    I never leave review for anything I buy but have to leave one for this product cause its not the best. The bottom part (freezer) works great but for some reason the top section (fridge) is never cold enough. I can't increase the temp beyond 37 degrees. I have to throw away my produce and food after every few days cause they go bad, which sucks. I have been struggling to take out the filter to have it changed. I never had any of these issues with my previous refrigerator.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Missy,

      We appreciate you reaching out regarding your inconvenience with our Samsung Refrigerator water filter and we know how important water filters are especially if we need quality water for our daily water intake. We apologize for the inconvenience that you are having a hard time replacing the water filter and for the cooling issues of the refrigerator. Don't worry we will surely notate your feedback about this matter.

      I would like to help by providing this link to properly guide you on the water filter replacement:
      Replace the water filter in your Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00060149/

      Refrigerator cooling issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/

      For other troubleshooting guides:
      https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https://www.samsung.com/us/support/

      You may also use this link for regular maintenance or your refrigerator:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/RF24R7201SR/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144301626

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great counter depth option!

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    Excellent refrigerator, we've had it for a month now. The ice maker works great, although my wife doesn't like the sound it makes at night making ice. The good news is you can turn it off and on to make ice. The counter depth was perfect as advertised, it wouldn't have worked for us if it wasn't. The wheels help it easily slide in and out. I love the stainless steel too!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    22.6 Inch Fridge

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    It’s a great refrigerator and with the counter depth as seats as close to the counter as possible. The only thing that I wish was that the middle drawer was a lot longer and the freezer drawer was a lot bigger. We had a 28 ft.³ Samsung refrigerator but had to return it because it was sticking out away from the counter too much and Exchange it for the 22.6 ft.³.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Flex zone drawer
    Cons mentioned:
    Freezer, Shelving

    Rated 4 out of 5 stars

    Nice fridge, ok freezer

    |
    |
    Posted .
    Owned for 1 week when reviewed.

    I’ve had this about 2 weeks now and it’s a beautiful refrigerator. I have a few gripes though. One problem is the shelves and the height in between them which is not enough. I cannot put bottles of water in the fridge unless I lay them down (I use the flex drawer now instead). Same with a gallon of milk. I don’t want to put it on the door cause condiments are on there (the left side by the ice maker is basically useless except the top shelf). I ended up moving the top right shelf down a notch to put milk and taller items on but that makes the middle shelf very close to the bottom. The flex drawer is cool and it’s tall enough to put soda in and bottles of water if you lay them on the side. The freezer is just ok. It’s a bottom freezer and it’s typical. I wish there was a divider in the top part of the drawer and I wish there was an option to put a second divider in the bottom for better organization. I may contact Samsung about this. As far as fingerprint resistant? Fingerprints, yes. Smudges, no way. I’m constantly wiping off the front and the sides and I don’t have kids! Yes it’s a nice fridge but I wish they would redesign bottom freezers so you don’t have to dig.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    Owned for 2 months when reviewed.

    The drawers feel a little flimsy but it’s ok for what we need it for.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity, Design, Doors

    Rated 5 out of 5 stars

    If you have been waiting - buy now!

    Posted .

    My appliances were about 10 years old, so I decided I needed to refresh my kitchen with new appliances. The only thing I did not like about this refrigerator is that it was not available in white. I am rather old fashioned and like white appliances. And that is the ONLY negative I can say about this refrigerator. The refrigerator has adjustable shelving and a slide-back shelf if you need to put tall wine bottles in once they have been opened. The refrigerator portion is very roomy and you can easily store everything you need. The temperature controls are on the inside of the right door to help deter little fingers from helping mommy by changing the temperature. The french doors make it easy to completely open the doors for access to the shelves without bumping into something in a walkway or other counter. The freezer drawer is also easy to open and find things since is it similar to a chest freezer with the bottom freezer and the the sliding top freezer drawer. There is a "flex" drawer that you can adjust the temperature to be a little colder or a little warmer than the rest of the fridge. It's great to have meats a little colder to help preserve. OR you can use the dividers in the flex drawer so that several people can have the own space. The dividers move so that you can have 4 various sizes within the drawer. The ice maker also gives you a choice of either crushed or cube ice (along with the water dispenser). Very handy. The water dispenser is tall enough to put a gallon pitcher under to drawer water and ice. The refrigerator door has several bins that easily hold gallon containers of milk/tea/lemonade, juice etc. I just cannot say enough good things about this refrigerator unless it is to tell you to go buy this refrigerator. It is really well designed and designed for busy families.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great fridge for the price

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Great refrigerator. Love the dividers inside the center drawer. Make zero sound. And easy to clean

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Samsung refrigerator

    |
    |
    Posted .
    Owned for 3 months when reviewed.

    Excellent service and very satisfied with product and setup

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted .
    Owned for 1 week when reviewed.

    Fit great and lots of room especially being counter depth. Fridge/freezer for cold only a few hours after delivery.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity, Design
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Spacious, beautiful, quite.

    Posted .

    We just installed this 23 cu ft counter depth black stainless model. First impression: Beautiful! 2nd first impression: Quiet. This model replaced a full sized, six year old, 25 cu ft non-Samsung model and even though there is less space this model is much better organized so the same food from the old model fit into the Samsung with room to spare! Another first impression is that the doors to the refrigerator do not slam by themselves. It has a soft-stop built-in to prevent this, which was a huge problem with our previous refrigerator. The downside is that you have to make sure you shut the door, but the good news is the door slamming stops! By day two we were already used to this. We are an Insiders.net family and received this refrigerator at a discounted price and a promise to write product testimonials and reviews. One of their code of conduct rules is to always be honest. This review is exactly that. I have read that Samsung water dispensers have a habit of dripping and I was very concerned when ours starting dripping straight away. In reading the manual it states that air in the lines can cause this so once the system was fully “burped” the dripping stopped. Note that this “burping” took the better part of a day but the dispenser is now complete dripless. Speaking of the owner’s manual, that is Samsung’s product weakness. Not the best manuals on Earth but their customer support is very helpful. It took a call to figure out the control panel. Quick and easy. Connecting to the Smart Things app was a challenge, as it was with our newest Samsung TV, but it finally synched up and all is good. Going from a full sized model to this counter-depth model was quite concerning for us. But it fits our kitchen so, so much better and it’s amazing how just a few inches makes out kitchen feel so much better. The refrigerator now fits the kitchen instead of the kitchen fitting around a very larger refrigerator. We knew coming in that refrigerator magnets are now a thing of the past with a stainless steel model, since they are not magnetic. But, the sides of the fridge are magnetic! However, we have promised our new, beautiful Samsung that we will not overload its sides with gaudy, old-school magnets. We didn’t realize how noisy our old refrigerator was until we got this new Samsung! It is nearly silent. At first I found myself checking and double-checking just to make sure it was still working! So far we are completely pleased and have already ordered a new, black stainless-steel range to match and will complete with a new Microwave and Dishwasher in the near future. The new refrigerator has really refreshed our entire kitchen! Into our third week now and the only complaint we have is the icemaker is a bit slow.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity, Design, Drawers

    Rated 5 out of 5 stars

    Great quality

    Posted .

    My new refrigerator was delivered yesterday so I may update later if I'm let down. But, for now.....I'm so happy with it! Its beautiful! Its very quiet and spacious. I went from a full sized fridge to a counter depth so I was worried about losing space (we have two teen boys). However it seems like it will accommodate the same amount of food. The flex drawer is nice. I like the flexibility of having different temperatures for the drawer. The pitcher is a nice feature, although I don't know how much we will use it. so far so good.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity, Design, Flex zone drawer

    Rated 5 out of 5 stars

    Nice fridge

    |
    |
    Posted .
    Owned for 2 weeks when reviewed.

    My wife loves her new Samsung refrigerator. For a counter depth unit it has lots of storage space and the Flex Drawer gives us the option to adjust our storage to our preferences. Looking forward to using the Wi-Fi features so we use up perishables while they are still fresh. Looks and works great. Everything works great and we Are very happy with the purchase after the first month. Looking forward to many years of use.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Ilovelucy! Samsung loves that your wife loves the new refrigerator. Your new refrigerator has ample space with lots of great features and is beautifully user friendly designed. It is an excellent choice! Welcome to the Samsung family! ^Lena Samsung

  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity, Doors

    Rated 4 out of 5 stars

    Change and delays

    |
    |
    Posted .

    I love the looks of the black stainless! I had to change styles as back orders in manufacturing so I couldn’t get the original one. I was concerned about the size as I went to a cafe depth. We had two delays in delivery but the third time was a charm. Lots of door space even with ice and water in the door. So far it seems great! We’ll see how the pizza boxes fit in the freezer though. The original delivery date was 12/22/21 but actual was 1/26/22

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Doors, Flex zone drawer

    Rated 5 out of 5 stars

    Great choice!

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Great product, works like a charm. It’s everything you could want in a refrigerator, First time with a French Door fridge & love the new Flex Door. Large freezer compartment , With 2 pull-out drawers. Southgate, Michigan Best Buy team member was very helpful in Helping with the correct refrigerator for my needs.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Doors

    Rated 5 out of 5 stars

    Gorgeous color with thoughtful design

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    Leave the door open too long and not only does the alarm ring the light blinks! Counter depth looks great, slightly smaller than I’m used to but then again I have too many condiments. Beautiful design. My former kitchen had grey cabinets and stainless steel (also Samsung) but all that grey left me sad and uninspired. This Tuscan steel is fantastic and looks so great with all my copper extras. Delivery was early, courteous and professional.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Cons mentioned:
    Freezer, Ice maker

    Rated 3 out of 5 stars

    Limited space

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    This refrigerator is small inside! The door on the left, with the ice maker, super limited due to the ice maker taking up so much space. Which also means the ice maker takes up a bunch of space on the top left. The drawers for both the crispers and freezer don't roll with ease. I actually never knew I could dislike a refrigerator until I got this one.

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on joining the Samsung Family. I am sure that our Samsung Refrigerator will live up to its name. Thank you for choosing Samsung. ^Brad Samsung

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Doors

    Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    I searched every refrigerator but decided on this one with 4 doors. Stainless steel is truly fingerprint resistant. Yes, you do lose a little refrigerator space, but it is moved to the 4th drawer. Ice and water on door works perfectly. Temperature controls easy to see and adjust. Quick to freeze and cool off. QUIET!! This is a Cadillac of refrigerators. Got it with five year warranty! Bought it on sale for just above $2,000 before installation and warranty and tax.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Drawers

    Rated 5 out of 5 stars

    Samsung Refrigerator

    |
    |
    Posted .
    Owned for 2 months when reviewed.

    I purchased a Samsung counter depth refrigerator. I was a little worried if there would be enough room inside. I love, love it and there's plenty of room! I especially love the drawer with easy access to quick items...cheeses, lunch meats, drinks, etc. Highly recommend!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Flex zone drawer

    Rated 5 out of 5 stars

    So convenient

    |
    |
    Posted .
    Owned for 1 week when reviewed.

    Loving this new fridge. The black stainless is beautiful and having the flex drawer is sooo convenient. I’m thrilled I went with this one.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    The refrigerator is spacious. I like the middle drawer for drinks or meats and the divider is handy for keeping items in place.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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