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Customer Ratings & Reviews

Your price for this item is $1,899.99
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The comparable value price is $2,069.99

Customer reviews

Rating 4.1 out of 5 stars with 486 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 502 reviews
  • Rated 5 out of 5 stars

    Happy campers!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item a little over 6 months ago and have been very happy with it. The delivery, installation and removal of our old unit were all done above our expectations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not For Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it looks nice and fits nicely in a smaller kitchen but it didn't take long to miss having traditional door handles. After a month or so of owning it, the right door began to sag and doesn't open/close smoothly. It's noticeable compared to the left door. I really like how it cooled the food, the LED lighting, and the sharp look of the fridge. It's just not for me (returned).

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      Thank you for choosing Samsung for your vacuum needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was professionally handled. I just wish that you could give a better more cocise delivery time. 7 AM untill 7 PM is not good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet, cleanable, could use spare shelf, Freezer, freezer baskets would be nice, cold water taste less than good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great fridge with a troubled water dispenser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I was limited by size there were only 2 refrigerators in this style that would fit my kitchen. I love this fridge. It’s a big improvement over my old top freezer fridge. I did have an issue with the water dispenser which required Samsung to send a technician out to replace an electric switch with a non electric piece. Everything is working now but beware there could be some time on the phone with Samsung required if you purchase this

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Justin,

      We appreciate your review of your overall experience with the water dispenser of your Samsung refrigerator.

      Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you!

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Samsung refrigerator/freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and space for storage. Pretty good usage of the space that we had available in our kitchen. It is taking some getting used to there being no handles on the doors.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Refrigerator, I am ecstatic you are loving your new Samsung Refrigerator. I know how nice it is to have a spacious unit. We thank you for being a part of our community and choosing Samsung in your home. ^Brad Samsung

  • Rated 3 out of 5 stars

    It’s just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The placement of the drawers inside the refrigerator is awkward both doors have to be open to open the drawers. Also the ledge on the water dispenser is not wide enough water drips down the side of the fridge. It’s very quiet and that’s a plus. I do like the freezer very deep drawer and top drawer with the ice bin. I am rating it but have only had one month.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mjsez,

      Thank you for your honest feedback, and we hope you are in good health. We are happy that you have decided to go with Samsung for your refrigerator needs which is essential in our day-to-day activities. Your feedback helps us understand where we can take steps to improve our product and service.

      It's normal for the dispenser to drip for a few seconds immediately after dispensing water. Once the dispensing stops, leave the glass under the dispenser for approximately 3-5 seconds to catch the drips. If the dispenser still drips when not in use, please follow the steps outlined in the Samsung link I have shared below.

      Samsung refrigerator water dispenser issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser

      Again, we thank you for your feedback with the drawers. We will use your feedback for our future endeavors with our Samsung refrigerators.

      Please feel free to communicate with us through the channels below if you have additional questions.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number: 1144718676

      Leo Samsung

  • Rated 4 out of 5 stars

    French door, bottom freezer and fast ice maker, Gr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the frig, plenty of space and the huge freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking refrigerator quiet good size but shelving is not spaced correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the freezer in below. That way all the items are are eye sight in the frig. Icemaker works pretty good too. A great add-on to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin our fridge!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy our new fridge! We were surprised to discover it makes ice in the bottom drawer freezer, lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "In everything give thanks." That's what the Bible says--but sometimes we forget to be grateful. Especially for the ordinary things. I am going to say we are very happy it's a beautiful and elegant look and overall we are very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love everything about it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 25 years a new refrigerator was needed. We love this one, height is perfect for under our cabinet, plenty of room in the door and shelves, and loving the water dispenser. So easy to install water lines, and love the sensor if door is open too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a very nice refrigerator that my daughter picked out. However, we now have to upgrade the rest of the kitchen to match this beautiful refrigerator. In time, that will be our plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and easy to clean. My original fridge came with a dent and Best Buy made it so easy to replace it with a non dented one. Ice maker is quiet and fills fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great.delivery was smooth would definitely recommend this unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping things cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge. We had a tight space to fit it into and this is fridge fits the bill without having to sacrifice on all the amenities we wanted. Love the bottom pull out fridge. tons of space which I was concerned about,

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge with good space for being a smaller fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it"s good.I like itthat is quilt and cool,the despenser give us clean water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I recently ordered and received a whole new set of appliances. Given my older home dimensions I was limited on my options, but it worked out for the better because this is priced well and attractive. No issues at all with it.

    I would recommend this to a friend