Customer Ratings & Reviews
- Model:
- RS25J500DSR/AA
- SKU:
- 5115700
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 3.8 out of 5 stars
Customers are saying
Customers are satisfied with the spaciousness, price, and ice maker of the 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator. Many customers mentioned that it is a great value for the price and that the ice maker works quickly and efficiently. Some customers also appreciated the fingerprint-resistant finish and the sleek design of the refrigerator. However, a few customers did mention some drawbacks, such as the noise level, the lack of a light above the ice/water dispenser, and occasional defective units.
This summary was generated by AI based on customer reviews.
It doesn't Cool enough
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that powerful it doesn't Cool enough you need like an hour to cool something
No, I would not recommend this to a friendTERRIBLE!!! Product refunded after 9 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge was terrible from day one. Door bins kept breaking. Samsung kept sending replacement bins- but I believe that the door bins were poorly made and defective. I will not buy a Samsung Fridge/Appliance again.
No, I would not recommend this to a friendSamsung should not make refrigerators
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the worst refrigerator purchase ever. the ice maker never works as well as the freezer and the refrigerator. the electrical control panel self adjust to the lowest setting so our food always goes bad. Stick to the brands that are known for making these major appliances.
No, I would not recommend this to a friendRefrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too content with this purchase! Quality poor! Refrigerator was given to me with a broken bin from inside. By the time i noticed it, it was too late to claim! Definitely look through fridge before receiving refrigerator!! Overall does its job!
I would recommend this to a friendIce maker is touchy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller than my old one and deeper strange deminsions
No, I would not recommend this to a friendGARBAGE,WONT LAST MORE THEN SIX MONTHS!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WITHIN 6 MONTHS OF PURCHASING IT, IT BROKE AND NEEDED REPAIRS. WITHIN THE 1ST YEAR SAMSUNG CAME SEVERAL TIMES TO REPAIR. FINALLY AT ITS TWO YEAR MARK IT COMPLETELY BROKE. WASTE OF MONEY
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback. Samsung is always looking for ways to improve our products and reviews like yours show us areas of growth potential. ^Lo
Arrived damaged.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator arrived damaged. They sent me a replacement which was also damaged despite the fact that I wanted a brand new refrigerator. I have no refrigerator.
No, I would not recommend this to a friendNot what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lot less storage space than I anticipated. Keep looking.
No, I would not recommend this to a friendBroke in for days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is nice looking but does not have deli drawer and the ice dispenser quit working after 4 days.had to wait 15 days for samsung repair man. Still not fixed. Next repair is scheduled in 16 days. That's to long
No, I would not recommend this to a friendWAST OF TIME, DON'y BUY!!!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WAST OF TIME, DON'y BUY!!!!! BROKE AFTER 6 MONTHS, AND TOOK SAMSUNG 7 WEEKS TO GIVE US OUR REFUND.... DON'T WASTE YOUR TIME WITH THIS FRIDGE, IT IS GARBAGE
No, I would not recommend this to a friendEither malfunction or bad quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Three hours after installation the freezer was completely covered in ice, and the door was sweating
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Andy! I'd like an opportunity to help with this. I want to share this link: https://bit.ly/2EmYYMa with helpful information about your icemaker. In addition, you can contact me through our Facebook Support Page: https://bit.ly/2LmCR7F, our Twitter: https://bit.ly/205UzRm, call 1-833-REVIEW8, or our Samsung Community Support: https://bit.ly/2hsVXP2 and reference ticket #1138499415. Thank you for reaching out! ^Mae
Listen to the reviews
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compressor is loud. I owned a 10 year old Kenmore refrigerator that was a lot quieter. Also no deli drawer.
No, I would not recommend this to a friendNot cold
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frig will not cold. It has been serviced 3 times and still not cold.
No, I would not recommend this to a friendMartín
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having the refrigerator for 10 months ice maker stop working!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Martin, I know how difficult this has been for you. We are continually improving the quality of our products and your feedback is important to that process. I am including a link to a helpful troubleshooting guide to support your concerns on the ice maker (https://bit.ly/3iA3UPL). If you need further assistance after completing the troubleshooting steps, please feel free to reach out to our support team on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143590473) and it will help our team pull up your information. We thank you for being a Samsung customer. ^Lena
Samsung Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for 2.5 years and its already having cooling problems
No, I would not recommend this to a friendOne Word Trash!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUT SAMSUNG APPLIANCES, they are trash!!!!!
No, I would not recommend this to a friendHelp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You still havent come back to hook up my refrigerator. Help please
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible freezer leaks water causing bottom trauma unusable
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just stopped working, Haven't even finished paying for it.
No, I would not recommend this to a friendVery bad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There’s no product delivered and also no answer properly
No, I would not recommend this to a friend