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Samsung - 24.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 3240 reviews

91%
would recommend to a friend

Pros

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  • Rating: 5 out of 5 stars

    IMPORTANT REVIEW - PLEASE READ

    Posted
    LLJ7
    • My Best Buy® MemberMember
    • Top 1000 ContributorTop 1000 Contributor

    After much research, I decided to purchase this particular refrigerator. Like you, you may go through the next 100+ reviews and find that they are mixed -- so you wonder if this is the refrigerator for you. Let me state up front that most of these reviewers have NEVER READ THE MANUAL. Here, I will address the most common complaints: 1. Fingerprints on Stainless Steel: First and foremost almost everyone knows that this is going to happen with any make or model that has a Stainless Steel exterior - so this should come as an invalid complaint. Just clean with Stainless Steel cleaner and move on! 2. Water dripping - Read the manual where this is addressed: After installation, run 2 gallons of water through the system (about 3 cups at the time to minimize compressor heat) and this should eliminate dripping. If it continues, then the connection is not right. Also, manual clearly states to keep your cup under the dispenser for a full second. 3. The Ice Maker - Some have complained about a Crushed Ice/Cubed Ice mix -- again, addressed in the manual. One also needs to know that ice that is made in the first 24 hours should be discarded and that it takes a full 12 hours after installation for the first ice to appear. A couple of reviews complained that the ice is white and not clear (ridiculous - who cares?) -- again this is addressed in the manual. Lastly, about ice, it shouldn't take a rocket scientist to know to keep your cup under the dispenser until it's finished, or you will get ice on the floor. 4. Some claim their unit is quiet while others state noisy -- mine is very quiet. Noises that may come from inside (again, read your manual folks!#. To me, the only legitimate complaint would be scratches on the doors at the time of installation. Several suggestions: 1. Go ahead and buy a water filter replacement now. 2. Purchase a Belkin Cube Surge Protector #less than $10# for your refrigerator. 3. I know it's hard to know upfront, but if you can move your shelves upward or downward #a nice feature of this refrig) at the time you are loading it, you'll be glad you did. -- I am very pleased with Best Buy's installation and they made the entire process from sale to delivery a pleasure. LLJ

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very nice refrigerator.

    Posted
    Nancy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was determined to buy a LG, because I wanted the dual ice makers and on the door there was a tab to push for the water and a tab for the ice, so you didn't have to push buttons to exchanged between them. I went to Best Buy in Ontario, Ohio where the sales lady went over all the features with me on all the manufacturers and I'm so glad she did. She knew her products and was patient. I decided on the Samsung for several reasons like, when you pull the middle drawer out, it can go under the doors, where on most the doors had to be totally open all the way to get drawer opened. The biggest reason too is in the freezer, when you open the freezer door the top shelve comes out first on top and you do not have to reach inside to pull the top drawer out, when all others you had too. The ice maker is bigger in the Samsung then most and that does help, since there wasn't 2. The ice makers now are alot smaller then on older models. It is built very nice, inside not flimsy. I also like the 2 gallon size holders on the door, I needed that space. I got the black stainless steel and really like it, was worried about finger prints, but that is not a problem. Some say the ice maker is loud, yes it is when only it is dropping ice into the holder. If you purchase one. I highly recommend doing what they suggest, like running a gallon of water thru the water dispenser at first, I ran at least that much to get all the air out of the lines, then it never dripped after that, and throw away the first couple days of ice. It took 2 days before the ice maker was fully full, but works great. I'm very happy with this purchase and would recommend it to any one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this Fridge!

    Posted
    CharleneDamian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My husband and I have been looking at this fridge for "2" years (he doesn't like to rush into anything) and I have to say, with all the research we've done, looked at all specifications, spoken with friends and family about their fridge, what they liked and didn't like, I was thrilled when we FINALLY purchased this fridge. It keeps the food perfectly chilled, I love how the drawers for the veggies are right at my fingertips. Ice, there's tons of it. TONS of space in the freezer and the style is wonderful. My only concern were the fingerprints but when you use "Barkeepers Friend" as a cleanser, it's amazing! Many don't realize that when the film is peeled away, there is still residue on the fridge and noting will take it off, this is why there are fingerprints, but when you use "Barkeepers Friend", the fridge just sparkles! You can actually see the grain in the stainless steel, absolutely amazing! So besides the fridge being energy efficient, large inside, (love the blue lights) great size freezer and now sparkly from "Barkeepers Friend" it is everything we thought it was going to be. It may have taken us 2 years to purchase this fridge, but all the reviews, research and hours of comparison was worth it. I would recommend Samsung to everyone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great quality, great value

    Posted
    Mobdad
    • My Best Buy® Elite MemberElite Member

    The bad news first so I can get it out of the way. The delivery came promptly. I had measured the available area and it was large enough to accommodate the new refrigerator, but when the delivery guy came, he said he had been doing this for 9 years and the overhanging cabinet was too low. So he left after recommending that I purchase a Whirlpool instead because it was an inch shorter than the Samsung. After he left, I called my handyman who adjusted the cabinet up an inch and I called the delivery department to see if they could come back. The best they could do was to return with the Samsung unit the next day which they did. It was installed fine and when he left, I saw that there was a full inch and a half space to the cabinet above the refrigerator. We readjusted the cabinet to where it was before and there was still a half inch of space! The original installation could have been done without any adjusting of the cabinets. So I wasted a day and $50. The good news is that I couldn't be happier with the new fridge. It took about 2 hours for the refrigerator temperature to hit 37 degrees and about 2 more hours for the freezer to hit 0. The door shelves on the left are not of much use because of the ice maker and water dispenser but the right door shelves are large and adjustable. The shelves inside are very flexible and can adjust to your needs. Love having my sodas really cold and 37 degrees does the trick. The crispers drawers are convenient and have adjustments for humidity, and the full width pantry drawer has temperature adjustments to accomodate party trays, pizza, and other foods that require slightly warmer or colder temperatures. The lighting is good and the doors open easily and seal well when closed. The fridge and the freezer are spacious and should be large enough to accommodate most families. It is quiet and looks great in the kitchen. I saved $600 by taking advantage of the July 4th sale. Another excellent product by Samsung. My best refrigerator ever (so far).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Fridge - Poor Install

    Posted
    CraigFL
    • My Best Buy® Elite Plus MemberElite Plus Member

    The fridge itself has been great, super quiet and everything stays fresh. I am on my second one, however. The first one was installed and quickly began making a high pitched noise whenever it was running. I called to have it replaced since it was within the return/exchange period and a new one was scheduled for delivery. In the meantime a tech came out to look at the fridge and said that the problem was the fan hitting its housing because the fridge wasn't balanced properly, one of the feet was higher than the others. He told us to proceed with the exchange as the fridge was likely ruined by this. When the second fridge came the same guys delivered it into the house. The guy who'd installed the first fridge said he'd adjusted the feet to make the doors line up. He showed me on the new one that the doors were off (right side a little higher than left) and said the replacement was balanced but he has to adjust the feet to line the doors. That sounded crazy to me so I told him to leave it as it was, the fridge balanced. After he left I looked at the manual and quickly found the correct way to line the fridge doors up by using an adjustment screw on the right door. That guy likely ruined countless fridges by bending the whole fridge to line up doors. Hopefully someone at Best Buy reads this and educates their delivery crews better, I can't imagine how many units get returned for this. TL;DR - This is a great fridge with a few annoying quircks: 1) Ice maker seems to fire ice into the container at high velocity, can be heard from all over the house. Otherwise very quiet. 2) There is an annoying delay when you depress the ice/water dispenser. Water dispenses immediately but you have to wait a few seconds for ice. Also, if you push the button too quickly to go from ice to water it won't actually switch to water. You have to slow yourself presses down. 3) DO NOT LINE UP DOORS BY USING THE FEET - THE DOOR WILL HAVE AN ADJUSTMENT SCREW.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful Fridge!

    Posted
    HappyCamperD

    I bought 3 Samsung major appliances at once so I have been getting to know the features/manuals of each and have waited to write my reviews. I am starting with this one beacause it is my favorite! :) First, this fridge is beautiful. I have no other words for it. I chose this model over the one with the exterior counter height drawer (which is what I had originally wanted). After spending an hour at the store opening and closing and measuring (LOL), I realized that this one simply had more door storage and we did not want to give that up. The pantry drawer is awesome. Holds EVERYTHING that I need it to and we have yet to fill it up. The fold aside shelf is perfect as we always have at least 1 bottle of wine chilling. I am able to put an entire airbake cookie sheet on one shelf to cool cookies, which is amazing and made my holiday baking that much easier. The ice maker is fast and not as noisy as my prevoius fridge (WPG Conquest). The water is COLD and it does not drip. IF you follow the instructions and dispense a few pitchers of water it will remove the air pockets and you will have no dripping. There is a place for everything and this is NOT a small fridge (even thought the specs state that it is 3 cubic feet smaller than the one we replaced). We will probably never fill it completely. The freezer space matches that. HUGE. And a turkey will fit in the bottom without crowding, as will frozen pizzas, so I was very happy about that. A gallon of milk fits in the door, but I like it on a shelf inside on the right(part of the above shelf folds away to allow ease of milk storage). No problem with finger prints or dents as the handles allow for all opening and beg to be touched. Nothing else to add except that I have my hubby's word that we will be buying this for the next house too! We both are amazed that we could like an appliance this much! Buy with confidence!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Won over on the French Door Design

    Posted
    JaneC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I really wasn't looking for French Doors on the fridge. We've had a side by side for 20 years and I liked the tried and true, but my sweetheart was really taken with the "new and improved." So, after several trips into the store, I decided that since we had a front opening freezer in the garage, I figured I could live with the new configuration in the refrigerator. Have to say, I love it. I really like the fridge layout. The freezer isn't as cumbersome as I feared. Don't know if I would want the bottom freezer if we didn't have the second one just steps outside the kitchen door. I do a lot of cooking and large quantities of food get cooked ahead and frozen. The new freezer is great for a small convenience selection, but I don't know that I'd like rummaging down there through quarts of homemade soup, a months worth of meat at a time, and the extra bread, bakery and vegetables that are stacked in my freezer. It is an appliance focused on the refrigerator and It does a great job with that! Folks who regularly freeze large quantities of food may find the lower freezer too cumbersome unless you have a second deep freeze.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Stylish, deceptivly spacious

    Posted
    karmafan84
    • My Best Buy® Elite Plus MemberElite Plus Member

    Purchased this after coming home from vacation to see our 15 year old unit had died. This was 1-3 options that fit in the space required, had the pull out freezer and dual doors (which my wife wanted) and came in stainless matching out other appliances. Bought with little other research as Ive had nothing but good experiences with Samsung appliances but even so I have been more than happy with my decision. Same size as our old unit but holds at least 50% more, completely silent other than maybe hearing the ice dispenser once a week, rapidly changes temp on request and extremely energy efficient. The higher end models with live cameras to check inventory or see through doors to view options without opening the door seem ridiculous. Great water, ice and crushed ice dispenser, holds as much food as our family of 4 require for a week and does have the nice anti slam door feature where it rolls to a soft close regardless of the force used to hip check or knee the drawer closed.Wife loves it, for me it wasnt my favorite 2k purchase but certainly not a painful one. Best options, price, service and brand for the cost. Hopefully a while but will get another.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    RF263BEAESR Samsung Refrigerator

    Posted
    Steve98124
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I shopped many of the mid range brands, LG, Whirlpool, Kenmore... This one seemed to be more user friendly with better design features than the others. The fit, finish and configuration of the shelves and drawers looks high quality. All clear plastic shelves and drawers that fit nicely and appear sturdy and durable. Hinges, slides and mechanisms look robust. Great lighting inside is one of my favorite features. Shelves are designed in a way that makes everything easy to see and reach while making efficient use of the space. Freezer section seems very large and easy to access. This model does not over do electronics and controls. Simple understated display in front, not a lot of un-needed controls. Thru the door ice and water is a nice feature I've never had before. Overall it is very quite (yes, the ice makes noise when it drops, get over it). I have one significant complaint. the ice cubes dispensed thru the door do not come out whole. Along with some whole cubes you get a lot of chips, shavings and busted up cubes. Also, the cubes are kinda small. I have found no adjustments that affect the thru the door ice maker. I probably would have been happy without the through the door ice/water dispenser.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic Fridge and Features!!

    Posted
    Sandydz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've had my new Samsung fridge for a few months now, and I love it. I read all the reviews before buying the fridge, did a lot of research, and waited for it to be the right price. The design is great. I am disabled due to a back injury, so having all your common use items up higher is a blessing. The whole design is user friendly, the doors hold soda and gallon milk containers. The vegetables and fruits lasted a month...yep...a month longer. I wouldn't have believe it, if I didn't experience it myself. I know a lot of people say it is noisy, it seems to be the ice maker emptying ice inside the ice holder. The first time you may jump, but it is much better afterwards and then you don't hear it. I gotta say it's not as loud as my old fridge. The freezer is huge. you can really load it up. The top tray in the freezer is higher, so it's great to put ice cream or frozen dinners, anything you use regularly. I really can't say enough about the features, the extra room, extra drawer, space, everything is amazing. So this one is a winner!! Also, for those of you who have magnets, like me, it does hold magnets!! Yay!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Absolutely great

    Posted
    Christi19
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I went to every appliance store in the city looking at every French door refrigerator available and finally decided on this one. I don't regret it at all. The refrigerator is gorgeous, the black stainless is stunning. I have a 2 year old who puts her hands on everything and it does not show fingerprints. It stay cold, and keeps everything inside very cold. I can put a room temperature bottle of wine inside and it is cold within 20 minutes. The inner light is very bright, but has a slightly blue tone that makes it easy on the eyes so it's not blinding. I like how bright it is, so this is not a downside at all. It has similar lighting in the freezer which is also very nice. The freezer hold so much more than I expected. It is much larger and deeper than it appears. I am very happy with this purchase. If I had to list one con, it would be that the compressor seems a little louder than expected. It is by no means loud, but I can hear it. This really isn't an issue, as everything works perfectly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this fridge so far

    Posted
    suicyco
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've had this for about a month now and love it. This is my first french-door fridge. I wasn't sure that I would like the freezer section (still not sure I like it as much as a side-by-side freezer for organization), but the full bright light throughout the fridge and freezer is amazing,unlike anything I have seen before. There is nothing in shadow. I use the 3rd compartment (extra cold drawer in the fridge) every day for bottles of water or beer. The adjustable shelves (one that fold an one the slides in half) for accommodation of tall items is also a great, unique feature. I do miss not having an place for a carton of eggs and/or butter, but its well worth the trade off. One word of warning: When I was cleaning the fridge before first use, I knocked the humidity controls to max. By the time I went to put in my veggies and meat, both drawers were full of water in the back... If you want that level of humidity, this will deliver it. Personally, I can't think of anything I would want to keep that humid.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Roomy with shelves the adjust easily

    Posted
    Toni
    • Verified PurchaserVerified Purchase

    Things I love: it's roomy, the glass shelves adjust relatively easily with one hand that made storing thanksgiving leftovers a snap, Love the three drawers, one for fruits, one for veggies, and an adjustable temp drawer for meat and cold cuts, I drink more water now because the filter makes the tap water tasty, the interior is well lit in both compartments. The freezer makes organization easy and holds a frozen pizza or two at the front. Things I would change that aren't deal breakers for me but may be important to others: the door bins around the ice dispenser are awkward so I've put rarely used condiments there. It would be nice to have a way to divide the pantry drawer evenly, instead of the 1/3:2/3 arrangement. The control panel "buttons" on the front are not backlit and there is no way to distinguish by feel, they are very sensitive and so it is too easy to hit the wrong button when I go into the kitchen for a drink at night. I don't want to disturb my dog by turning on all the lights. Overall assessment: I love my new fridge and recommend it highly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great refrigerator for the money

    Posted
    GioC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought the Samsung RF263BEAES refrigerator and so far it works great. I have been able to adjust the compartments inside to fit my needs, keeps the food fresh and the drinks cool. Also I really like the LED lighting, makes it easier to find what you are looking for. The only issue I had at the beginning was with the water dispenser leaking. I did my research and followed the recommendation on a video online. To take at least a gallon of water from the dispenser, in order to flush any air that was in the lines. After I did this the water dispenser stopped the constant drip. ADVISE: Do a double check of the height and width of the refrigerator and the space you intend to place it in . In my case I had to do a small Remo of my kitchen cabinets . The height was .25 inches taller than my previous refrigerator, thus had to cut to adjust for height. In addition even though it should had fit width wise, the way the doors open extends about .5 inches outward thus I had move the side cabinets to give it more room. I would recommend this to refrigerator to everyone that is looking to buy one. Best of luck.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Little Noisy but Spacious

    Posted
    miked0013
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We purchased this refrigerator on sale and it was a heck of a deal. We originally wanted one that had the 10 year warranty on the compressor, unlike this one, but decided to take our chances with this one because it is a Samsung. Overall we love the refrigerator. The shelves inside adjust easily and there is plenty of room to store food. We had a traditional two door refrigerator previously and I didn't think the storage would be big enough, but it was. The one thing that is kind of annoying is that when the compressor runs it is kind of loud. Not super annoying loud, but loud enough that we can hear it. We have an open floor plan with our kitchen and our living room is relatively close, so take that into consideration. Other than that, it is awesome. Well, I'm personally not a big fan of the freezer storage at the bottom, but there is plenty of room.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The fridge has a lot of space!!!!

    Posted
    StayatHomeMama
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Very spacious fridge!!! I like being able to put big bowls of pasta salad in the fridge. Keeps the food nice and cold. It is not noisy except when the ice falls,but I am sure that it is that way with most fridges. I like the option of being able to have crushed ice or regular cubed ice. The freezer is a good size. I wasn't sure if I would like the bottom freezer because it kind of reminds me of a chest freezer where you have to take everything out to get to the bottom. I think they try to solve this problem by making the pull out drawers. Cons are that to get to the dairy drawer you have to open both doors and the door open alarm is not very loud at all you have to almost be in the same room to hear it.I like the stainless steel look, but gosh it needs to be wiped down constantly from hand prints and my dogs nose prints. I did purchase the affresh cleaner with the fridge, but I feel like it leaves a residue on the fridge so I only use it sparingly now.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Samsung refrigerator

    Posted
    BWags
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this because of the quality that Samsung us known for and I needed to replace an old Kenmore refrigerator which barely made it 9 years. Too many repairs for the ice dispenser really cooled me to fixing it one more time. We purchased this Samsung and have had it for a month now and am pleased with it. The spacious interior lets us find what ever we are looking for and we have room to spare. This ice dispenser works fine and I think the filtered water tastes better than that of the old refrigerator. I read some reviews where people complained of the water dispenser dripping but we haven't had that problem. This is a very solid unit and the refrigerator is very quiet when it is running. I am pleased with it and am glad I purchased it. The delivery men from Best Buy were courteous and knowledgeable about the installation of the equipment. Best Buy has done themselves proud.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good

    Posted
    srgntpep
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We've had this fridge for about a month now and it's fantastic! The controls are easy to understand, and it keeps food both cold and frozen appropriately. The inside is attractive with lots of easy to adjust shelves. The drawers all have separate controls as well to adjust to the types of food you'd like to keep in each. The space inside is well utilized, and the adjustable shelf (you can make it a half-shelf) is also a great organization tool to help fit oversize items. This is the first appliance I've had with the "black stainless steel" look and I absolutely love it. We have dark wood cabinets and other appliances are black. It offsets them very nicely. It is very large, so if you're looking for "counter-depth" this is not the fridge for you--it sticks out an easy 8-10 inches from the counter, so keep that in mind if you're looking for something specific. Overall I'd highly recommend this fridge.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great and beautiful fridge

    Posted
    tmac3304
    • My Best Buy® MemberMember

    My wife and I recently bought a home and replaced all of the appliances in the home. We looked to Samsung because of their amazing TV's so we figured that their appliances would be top notch as well, so far i have not been disappointed. We have had this fridge for 2 months now and would not change a thing about it. The fridge will hold anything we can throw at it plus some and the freezer is the same way. We have a deep freeze in the garage and have to make excuses to put stuff out there so it wont get lonely. Mostly our meat goes out there. I would highly recommend this product for anyone looking for a new fridge. I also got this for 1899 on sale at our best buy over memorial day sale so the price could not have been beaten!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great fridge, beautiful price and smart features

    Posted
    Merebear
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I researched and saw many fridges before purchasing. This one is a lovely color (yes, there are differences in stainless steel from brand to brand. Samsung makes a beautiful stainless steel color I think). The french doors are sturdy but not heavy or at all difficult to open or close. It's highly fingerprint resistant (I've barely wiped down the front at all in the first month I've owned this). The lights inside are warm and inviting. The drawers are a great size for your produce, cheeses and other humidity controlled foods and the humidity controls on the drawers make it simple to keep different foods in their ideal settings. This fridge (unlike most stainless steel models) IS MAGNETIC on the front, not just on the sides. All in all, it's very smartly designed and I love the french doors.

    I would recommend this to a friend