Customer Ratings & Reviews
- Model:
- DW80R9950US
- SKU:
- 6329899
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the impressively low noise level and excellent cleaning performance of this dishwasher, frequently praising its effective drying feature and the convenience of the third rack. Many appreciate the ease of use and sleek design, while some find the cycle time a bit long and express concerns about the product's long-term reliability. A few customers also mention the higher price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Favorite dishwasher ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this dishwasher. We have not pre-rinsed any dishes since we got it. The door opens when the cycle is complete which lessens the power consumption. I would recommend ordering the installation kit.
I would recommend this to a friendBrand response from Samsung
Posted .HI JasonM! We are happy to hear that this unit is meeting your expectations and we thank you for your continued support and for choosing Samsung. ^Nic
- Pros mentioned:Noise level
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this dishwasher! It's very quiet, other than when it's draining you barely hear it running. Also I had to do the test, the super stuck on glass lasagna pan...proud to say it came out so clean, I was shocked. This is definitely worth the money.
I would recommend this to a friendBrand response from Samsung
Posted .That is absolutely fantastic to hear, csonnenbe! We are thrilled that the dishwasher is exceeding your expectations. ^Jecca
- Pros mentioned:Third rack
So quiet!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really am happy with my Samsung dishwasher. It is so quiet that the first time that I used it I wasn’t sure that it was running. Nice interior. The third shelve is a nice little bonus for small things.
I would recommend this to a friend - Pros mentioned:Noise level
Mixed Feeligs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shelves pull out feeling like they're scraping against metal when sliding in and out. Shelves also tend to fall off their tracks often when pulled out. On a positive note, when running, even if you're in the same room, it's almost impossible to know it's running. I've actually had to get up from the table where I was reading to make sure I remembered to turn it on.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your racks in your Samsung Dishwasher. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143007532. We thank you for being a part of the Samsung family. ^Brad
- Pros mentioned:Noise level
AJ Texas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely quite. Lots of options. Haven’t used all the settings yet.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Samsung Dishwasher 39dBA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Samsung Dishwasher. Cleans and dries very well!
I would recommend this to a friend - Cons mentioned:Cycle time
Love the color
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had for over a year and no problems. It does take 2 hours for a normal cycle. Make sure you press the correct button. I accidentally hit delay start a few times and couldn’t figure out how to undo!
I would recommend this to a friendBrand response from Samsung
Posted .Hello KSIllinois! We appreciate your feedback, continued support and choosing Samsung! ^Nic
- Pros mentioned:Noise level
Quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't hear it when it's running. Door pops open automatically when it's done.
I would recommend this to a friend - Pros mentioned:Noise level
Not bad, but not perfect.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very quiet, but the washing quality is average. At the same time, my previous dishwasher (20 years old) were drying much better. The functionality of opening the door before finishing drying cycle makes all dishes with good temperature to take them out. You don't need to wait them to cool off.
I would recommend this to a friendBrand response from Samsung
Posted .Hello NikG,
Thank you very much for your feedback on our products. Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you, and stay safe!
Your Reference Ticket Number: 1144536277
-Angelica
- Cons mentioned:Reliability
It’s a dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a dishwasher so far so good better then the first Samsung one that only lasted three years
I would recommend this to a friend - Pros mentioned:Noise level
Not enough room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this dishwasher to replace the one already in the house we just bought. The existing one was pretty loud and with the house having an open concept main floor, you could never hear anything over the dishwasher. We chose this one because of the low decibel rating and to match the appliances we have slowly began replacing. We also were sold on the third rack concept and the fact you can move the top rack up or down based on what you have in the dishwasher thinking this dishwasher would have more room than the one we had. We were wrong. The top rack has little to no room when it is in the high position but if you lower it, plates won't fit in the bottom rack. I can't fit any of my cookie sheets on the bottom rack... the dishwasher we had before could at least fit all our dishes. Knowing what I know now, I would have just kept the old one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Katieb! I have this great link (https://bit.ly/3nRDGIY) to help you. It can show you all the best ways to load the dishwasher to optimize the space available. ^Jecca
- Pros mentioned:Noise level
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this DW in April 2023 and we really wanted to love it, but it's been a big letdown. PROS: Quiet, nice-looking. CONS: Silverware baskets don't fit and are hard to use, 3rd rack items don't get clean, bottom rack tines are too floppy, below-average drying, programmable features are hard to use, and now the dishes are coming out dirty. We have to wash the dishes before putting them in the dishwasher!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Steveinsandiego, we are here to assist with enhancing the dishwasher's performance.
Here is a link to provide tips and tricks on having clean dishes. Kindly click on the embedded words.
Dishes are not clean
https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes
Please also see pages 15 to 25 and pages 30 to 33 of your user manual (Basic use of racks, Height adjustment, To remove the upper rack, To remove the 3rd Rack Flexible 3rd RackTM adjustment, loading dishes on the racks, Control panel, and Cycle overview)
Manual
https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146045290) to help our team pull up your information.
Have a great day.
^Camille
New Appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is wonderful! Great service and all great products
I would recommend this to a friend- Pros mentioned:Cleaning performance
Happy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. It does good job with cleaning but not with drying.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Rajagopal! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic
- Pros mentioned:Noise level
Quiet Wisper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quietest dishwasher i have had. I thought kitchen aid was quiet btw loved that dishwasher as well excellent product and service
I would recommend this to a friend - Pros mentioned:Noise level
Quiet and Reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best of the best! without a doubt, one of the the quietest dishwashers on the market. Cleans the dishes perfectly and love all the different features it offers.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Cleans great. You must use sanitize and other settings to get the water hot which dries the dishes much better. Use only name brands dish-washing pods and jet dry for best cleaning and drying. Very please with this dishwasher. It is super quiet.
I would recommend this to a friend - Pros mentioned:Noise level
Fun device
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher and very quiet being able to operate from my phone is always a plus.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Eric! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic
- Cons mentioned:Reliability
Looks good, doesn't clean great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks really good the tuscan color, scratch really easy and very noticeable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi raulcarmo! I have this link (https://bit.ly/3hW7AbN) I can provide that has some steps you can take to get the best cleaning performance from the dishwasher. ^Jecca
- Pros mentioned:Noise level
Best Dishwasher ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had it since 6/13/23 and love how quiet it is and love the top silverware tray that is convenient and easy to use!
I would recommend this to a friend