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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 3,536 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is amazing! Super quiet and gets all the dishes clean better than our old one. We haven’t had any error issues, leaks or problems at all! I was extremely hesitant to buy this because of the mixed reviews but I’m so glad I did! Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet dishwasher

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my dishwasher as it is very quiet. I’m glad I decided to go with this one. Third rack is great for my two little ones spoons and other small dishes they may have. No issues at all. Easy to use, my three year old loves to help when it comes to pressing 2-3 buttons to start

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet. The only downside is that the lower rack doesn’t have space for bigger plates or serving trays without the spinning washer bar hitting them.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung linear wash whisper quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great looks and extremely quiet. sometimes leaves a few items still damp after dry cycle. overall very satisfied with the product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not impressed, regret hits hard now that I cannot return it. I feel like a lot of the positive reviews on here weren’t completely honest. It does not wash as well as my older one, when it dries it pops open to save energy I think but nothing is dried fully. I have to hand dry the dishes before putting it away.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand that the overall experience with the dishwasher cleaning and drying performance can be frustrating, FabianaP. Let us help.

      We have a link with details to help you with the dishwasher that needs to clean the dishes correctly. Select the drop-down arrow that best describes your experience with the unit. We suggest checking the link attached if the dishwasher does not turn on, as it contains helpful tips.

      The dishwasher cycle ends before the dishes are clean:
      https://www.samsung.com/us/support/troubleshoot/TSG10000118/

      We recommend checking the link below for troubleshooting steps when the dishwasher does not dry the dishes. It also includes the links for more information about loading the dishwasher properly and when the unit displays an error code or blinking lights, which we suggest checking too.

      Samsung dishwasher does not dry dishes:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/

      You may also refer to pages 47-49 of the user manual for other solutions when the dishes are not clean and dry after a dishwasher cycle.
      https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf

      Lastly, the links below will guide you in improving the dishwasher cleaning and drying performance and its cycles, settings, and options for reference. Please watch the video of the first link from start to finish.

      Improve your dishwasher cleaning and drying performance:
      https://www.youtube.com/watch?v=bajCw_H-njg

      Samsung dishwasher cycles, options, and settings:
      https://www.samsung.com/us/support/answer/ANS00084182/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149664343) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet Dishwasher

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher works great, and it's so much quieter than my last one!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Less than 2 years and machine stopped working!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine in Jan 2024 - it was delivered Feb 2024. After less than 2 years, today the machine stopped working during the rinse cycle and there's a burning smell. I use the washer maybe 2-3 times per week - so not even excessive use. Of course, neither Samsung or BB cover the product for more than a year. Very disappointing that an appliance cannot even last for 24 months.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi VickiM,

      We understand the value of having functional appliances at home. We can assist you with your washer.

      Here is a link to help you with your washer that stopped working. Please check the embedded words, and click "No" under "Did this resolve your issue?" for more details.

      Samsung washing machine does not spin at all
      https://www.samsung.com/us/support/troubleshoot/TSG10003486/

      Additionally, below is a link to help with the burning smell in your washer. Please click the option "Washing machine has a burning smell" for more details.

      Samsung washing machine or laundry smells bad
      https://www.samsung.com/us/support/troubleshoot/TSG10007246/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150802931) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Great dishwasher!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great dishwasher. I got a Whirlpool that has been nothing but trouble for the last 3 years. This has been such a welcome change. The third top rack has been great for washing silverware and helps to free up a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Is it Running?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet, you will be like what's that noise when you hear the notification for when it's done. I didn't know my wife had started it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great DishWasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DishWasher is absolutely amazing. very quite and easy to install the most great part its smart and it will send you notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used it a few times but it works well so far. Extremely quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it, just had it delivered today after waiting over a month as it was on back order. It is much quieter than the GE I exchanged for.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of this model, has lots of room for dishes. So quiet I have to check to see if it's on !!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 1 out of 5 stars

    Error code monster

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't do it. I've had this for less than a year and the whole unit has been serviced and replaced twice. When it works, it's pretty great. Very quiet and gets dishes clean. But I'm now perpetually looking over my shoulder waiting for the next error code. Samsung should stop making dishwashers and focus on time machines so I can go back and make a different choice. Only bright side is my Best Buy rep was very helpful in trying to get things resolved.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whisper quiet and really needed this and it matches all other purchased appliances

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung DW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE this DW. It is so quiet that you practically need a stethoscope to hear if it's on. Lots of adjustments can be made on the shelves which is super convenient. When a load of dishes are done, the door pops open a bit so you know they are clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    fine dishwasher

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes my dishes quietly. Got it half off due to some issues with the consultant, but is good.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Very Quiet Operation for Clean Dishes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are very pleased with the dishwasher so far. We love how quiet it runs and also the rack arrangement that is very well designed.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sooooo Quite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We remodeled our house. So we need a new dishwasher. Our first floor is open designed, so I worried it would be noisy when we get rest in the living room area. But surprisingly it is soooo quiet. I don’t realize it is working, even I am in the kitchen. Really good purchase and highly recommend!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand that nobody wants a noisy dishwasher and we're happy to hear that you appreciate it as well. Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quiet this new dishwasher operates. The drawers slide in and out with ease. It pops open when cycle is complete.

    I would recommend this to a friend
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