Customer Ratings & Reviews
- Model:
- DW80R9950US
- SKU:
- 6329899
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the impressively low noise level and excellent cleaning performance of this dishwasher, frequently praising its effective drying feature and the convenience of the third rack. Many appreciate the ease of use and sleek design, while some find the cycle time a bit long and express concerns about the product's long-term reliability. A few customers also mention the higher price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Great Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Linear dishwasher is easy to install, super quite and looks great
I would recommend this to a friendBrand response from Samsung
Posted .Hello tshughe! Thank you for your positive feedback and choosing Samsung. ^Nic
- Pros mentioned:Noise level
Perfect Kitchen Appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and fits in the kitchen - without being seen or heard!
I would recommend this to a friend - Pros mentioned:Cleaning performance
good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product, very quiet, cleans dishes well. can connect to a smartphone.
I would recommend this to a friendBrand response from Samsung
Posted .Hello michigan1! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic
- Pros mentioned:Design
Sleek dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is stylish and makes washing dishes fun without all the manual labor
I would recommend this to a friend - Pros mentioned:Noise level
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good super quiet everything I thought it would be install went good they were on time
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great Dishwasher!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this dishwasher! Does an excellent job and it lets you know when it is done.
I would recommend this to a friend - Pros mentioned:Design
Nice Design & Quality. My new favorite appliance!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Design & Quality. My new favorite appliance! Beautiful and so much space!!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher. Very efficient and runs great even with a full load.
I would recommend this to a friendBrand response from Samsung
Posted .Hello kitchen! We happy to hear that you are in love with your dishwasher. Thank you for choosing Samsung. ^Nic
- Pros mentioned:Noise level
Super quiet and good looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet and good looking! Lee and Alejandra were excellent and helping us make our choices, thanks again!
I would recommend this to a friendBrand response from Samsung
Posted .It's great to hear that this dishwasher has been a fantastic fit for your home. Thank you for choosing Samsung. ^Lo
- Cons mentioned:Reliability
Broken in about 30 days.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this dishwasher on Oct 6th. Installed on Oct 8th, broken by November 10th running about one load of dishes a day. Was able to get a repair scheduled for November 24th, and now we have to wait two weeks for parts to come in. The 3rd party repairman said that this is a common problem. Please spare yourself the grief of buying this faulty product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Samsung! Thank you for your feedback. We are sorry to hear that you're in need of a repair However we are happy to hear you are on your way a working dishwasher.
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143919178
Thank you for choosing Samsung. ^Nic
- Pros mentioned:Ease of use
Dish washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plain looking which I love, easy to handle new style, and love the color.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Stove! We appreciate your feedback, continued support and choosing Samsung! ^Nic
- Pros mentioned:Noise level
Very poor cleaning
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 4 months ago. Looks great, super quiet, super expensive, but does not clean well. I have read the manual twice, tried 4 different soaps and rinse aids, tried adjusting the shelves, loaded dishes multiple ways and tried all settings to no avail. I am really frustrated, disappointing and ready to get this out of my life. Am I overlooking something?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I can understand that this has been a frustrating experience. Thank you for taking time to review your product. We are doing our best to improve the quality of our products. I am including a link to a helpful troubleshooting guide to assist you with getting the best cleaning performance (https://bit.ly/3m0EuvS). If you need further assistance, please feel free to reach out to our support team directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143979268) and it will help our team pull up your information. We apologize for any inconvenience this has caused. ^Lena
- Pros mentioned:Noise level
Quiet
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine, dont feel like I need to wash before the wash! And did I mention it is quiet!!
I would recommend this to a friend - Pros mentioned:Noise level
dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best of its class. Quiet, silent, light display in the front once it's running.
No, I would not recommend this to a friend Samsung Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything working fine. Did not know the door pops open after the cycle has completed. Trying to figure out how to turn off that option. On hold Best Buy trying to do a ptice match.
I would recommend this to a friend- Pros mentioned:Design
Samsung dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful product. Built a new construction and went with all Samsung products.
I would recommend this to a friend New dishwasher Samsung says drain into bucket
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher hasn't been installed for a month yet. On the 4th run, it didn't drain. Even though we bought a 5 year warranty, Samsung has to repair the unit for the first year. Yikes!! A repair person was out and saw an error code for the drain on the dishwasher. His idea of fixing it was to disconnect the tube and drain the water into a bucket. The unit ran one time without an error code. As far as he was concerned, unit fixed. He didn't fix the problem at all. It was clear that he just wanted to make the problem ours not Samsung's. I should mention this is a replacement dishwasher and our plumbing is not a problem. Being forced to go through Samsung is the worst. To even get someone to look at it, they insulted my intelligence with various questions all directed at a plugged drain in our house. Asked me to run the water for 30 seconds to see if the water was draining and not leaking under the sink. We've been doing dishes by hand so we would know if the sink was leaking. Tried to blame the problem on a "new disposal." Even though we didn't replace our disposal. So now, dishwasher drains into a bucket - Samsung's solution. If we connect it to our plumbing, we get an intermitted error code saying the drain isn't working. We then have to setup the bucket again. Samsung's solution violates so many building codes. Repair guy just looked at us. Very young and inexperience. He didn't understand building codes. Even all his tools were brand new. As a retired General Contractor, it's appalling. BE AWARE!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .TerryM, we understand how it feels when the dishwasher constantly gets an error code. Let's get this sorted out immediately.
We recommend following the troubleshooting link below to rectify the error codes showing on the dishwasher. Please choose (Drain error 5C, SC, 5E, SE - The dishwasher can't drain.). Also, kindly click on the embedded links for additional help.
The Samsung dishwasher is displaying an error code: https://www.samsung.com/us/support/troubleshooting/TSG01002074/
Should you need more assistance in providing feedback on the service tech visit you had, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147650328) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Noise level
A Beautiful Appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is really nice. It's quiet and it fits seamlessly under my counter.
I would recommend this to a friend - Pros mentioned:Noise level
Samsung dishwasher
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and quiet dishwasher. Can be connected to Wi-Fi and Samsung's Smart Things.
I would recommend this to a friend Quiet and sturdy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good investment. No complaints whatsoever. Beautiful sleek appearance.
I would recommend this to a friendBrand response from Samsung
Posted .HI Lillibeth! We are happy to hear that this unit is meeting your expectations and we thank you for your continued support and for choosing Samsung. ^Nic