Customer Ratings & Reviews

Extremely quiet. You don't even know it's working.

Very quite. Extremely happy with my purchase so far

Lasted two years. Just a couple of months over. Motor dead

you can't hear it running. no heat drying is effcent

Quietest dishwasher I've ever heard, or didn't hear.

Dishwasher works well, service at the store was great, installation was horrible

The repairmen were awesome handled everything very professionally and gentlemen like 5 stars on the repair dept in roseville absolutely satisfied

I really like the features of this dishwasher I just wish the kick plate on the bottom was stainless steel like the rest of the dishwasher.

Installing service great return policy is surprisingly fantastic compare to other stores

Perfect Perfect Perfect, this dishwasher works and works great. I I’m very very happy I picked this one. You can start, stop, choose wash cycle all from your phone

Great style, function and good open box deal helped me get the one i wanted.

like everything but water leaks.. has to replace to new one and bestbuy did really good customer care that make me feel much better..

I never used the dishwasher until we purchased this one. The new linear wash system gets even the dirtiest dishes clean. Even using the short wash cycle. The self venting door helps the drying process, leaving your glasses spotless and allows you to unload the dishwasher sooner.

Guys who delivered the dishwasher had the best customer service attitude. Excellent problem solvers when faced with fitting issues, which they figured out.

Defective piece. Stopped working 50 days in. Called Best Buy. They sent 3rd party installer for "diagnostic" and they claimed the original installer, another 3rd did a poor job so now its defective. Called Best Buy back, opened a case, got a run around and had to ultimately reach out to Samsung. Always but the best buy warranty, folks.

Dishwasher is great, other than it seems a little cheap on the inside with the rigidity of the racks.

Great product, lots of nice features. Only 1 small issue with the Water Wall, but was fixed promptly by the Geek Squad.

Great product at a great price! It has very nice features and very modern.

Best Buy deliver and Installed on 15 April 2022 it’s been 1 year 3 months and is working just fine cleans perfect. Written on 15 July 2023. Terry W

I purchased this dishwasher in December of 2022 and enjoyed 10 months of dependable and quiet performance. However, after these months the upper spray arm broke. A plastic part that clips the arm onto the middle rack became stretched causing the arm to fall down into the dishwasher with every use. The Geek Squad installed a replacement arm that broke, again, in less than a day. I tried to use the one-year warranty with Samsung, but my dealings with Samsung have been a disaster. Today I spent 20 minutes on the phone with an agent to generate a repair ticket, but the links that the agent sent don't work. First, a page reported that my machine was out of warranty (I previously provided Samsung with a copy of the Best Buy receipt), then a page listed the wrong symptom and provided no way for me to explain or confirm the problem, and then the next page wanted me to pay $365 for service. I followed up with the agent who sent me another link that was no more helpful. I sent additional texts, but they have not been answered. Between the unsuccessful attempt by Best Buy's Geek Squad (with a repair person who was completely unfamiliar with this model) and the spectacular indifference or antipathy that Samsung has towards its customers, I very much regret this purchase. Do NOT buy this dishwasher (I think that the design of the spray arm is faulty) and be very wary of Samsung. If you think you ever will need product support, do NOT buy a Samsung product.