Customer Ratings & Reviews
- Model:
- DW80R9950US
- SKU:
- 6329899
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the impressively low noise level and excellent cleaning performance of this dishwasher, frequently praising its effective drying feature and the convenience of the third rack. Many appreciate the ease of use and sleek design, while some find the cycle time a bit long and express concerns about the product's long-term reliability. A few customers also mention the higher price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love my new dishwasher everything clean adjustable racks lots of room very quiet
I would recommend this to a friend Upper Street
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic teamwork from both stores. We really appreciate
I would recommend this to a frienddishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it use it daily. it goes so well with the rest of my kitchen
I would recommend this to a friendworst experience with a dishwasher
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly I have never experienced worse service. If I could give minus five stars I would not hesitate. There were 3 attempts to deliver and install this dishwasher. We were super patient and understanding with the whole process but there is a limit. First time the installation crew decided that there is a connection that Samsung requires them to put on that was reported to have a defect so they left with the dishwasher, never attempting the installation because they were afraid to be liable in case something would have happened in the future. And they insisted the dishwasher should be replaced. We scheduled a next appointment - only available 2 weeks later. The crew that came next was not aware of any issues the previous crew reported. So we don’t know if the appliance was really replaced. They attempted the installation but the unit never started always returning a bunch of error codes - the crew decided that this might have been due to the fact that the dishwasher was stored in the truck overnight and might have froze. They left saying that maybe it will start running again if it stays indoors for 30 min but if the error codes are still there the appliance maybe damaged. The error codes never disappeared despite our efforts to trouble shoot - switching the power off. We scheduled another replacement. Another week down the road. The team that was supposed to come and deliver never showed up but the Best Buy system would show as delivered. Dealing with customer service of Best Buy was a nightmare. I will spare details. Suggestion if you can buy elsewhere don’t hesitate don’t do it in Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate your informing us about your experience with the delivery and installation of your Samsung dishwasher.
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
- Cons mentioned:Reliability
Do not buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this dishwasher for less then 2 years and the water wall motor stopped working. Do you self a favor and don’t buy Samsung appliances.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MeganC, we understand the importance of a reliable dishwasher at home. Let's get the help you need.
Here is a guide to help you with your water wall motor that stopped working. Please click on the embedded word.
Samsung dishwasher Waterwall reflector error code 7E or 7C
https://www.samsung.com/us/support/troubleshooting/TSG01001927/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148773417) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Cleaning performance, Noise level
Very nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet! Sends notification to phone when cycle is complete. Dishes are spotless.
I would recommend this to a friend Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The initial Samsung dishwasher did not work and had to wait to weeks for exchange.
I would recommend this to a friendLove the Air-Dry Feature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very quiet-running dishwasher. One of my favorite features, which I have not seen in any other model, is that the door automatically springs open a few inches at the end of the cycle, allowing the dishes to thoroughly air dry.
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with this dishwasher. It works great and looks great.
I would recommend this to a friendSamsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my dishwasher. It works perfectly and I love the features that are available for it also.
I would recommend this to a friend- Pros mentioned:Noise level
Not Satisfied with BestBuy Sales Department
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leaked after 4 years. I did not have the protection plan. I ordered exact same model as it is with my old one as this is a quiet model. Sales depart promised me a discount. I did not get that discount. I wrote a long letter to complain. Nobody responded my complaint letter.
No, I would not recommend this to a friendBrand response from Samsung
Posted .This experience must've been upsetting. Let's help you with the leaks, KorkutOzuyener.
To help diagnose the causes of the water leaks, kindly follow the troubleshooting guide below. There are recommended embedded links; kindly visit them.
The Samsung dishwasher is leaking, or has a leakage error:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
To better assist you regarding the discount, don't hesitate to contact our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Chrystel
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and works well Would definately recommend
I would recommend this to a friendExceptionally quite dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had been looking at dishwashers for some time to replace our very old dishwasher. We are very happy with this samsung linearwash. Its nice to also be able to check the current cycle status on the app and get notification when the wash is complete.
I would recommend this to a friendDoesn’t dry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans well but doesn’t dry. It pops open to supposedly assist with the drying but it doesn’t work. Dishes come out wet pretty much every other time I wash. Not fun esp, for the price and older Samsung dried after every wash.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Let's go forward and check for a resolution on your Samsung dishwasher, Joanna.
Here is a link to help you if the dishwasher is not drying. Please click the hyperlink on how to load the dishwasher properly.
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you need support in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1145857244, to help our team pull up your information when you message us.
Have a great day.
-John
- Cons mentioned:Reliability
Never Buying Samsung Again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 15 months and it just broke. The drain pump is bad and it will be over $500 to replace. Confidently broke a few months after the warranty ended. This isn’t the first bad experience with Samsung appliances. But it will be the last time.
No, I would not recommend this to a friend Tuscan Steel Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful appliance! and works even better, I am pleasantly surprised how well it cleans, as the last 2 dishwashers have been disappointing in performance!
I would recommend this to a friendGet it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an amazing dishwasher. We love the express 60min feature for light loads so we can use the same plates the same day and not dirty up more.
I would recommend this to a friendHappy wife, happy life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This evening my wife said “I love this dishwasher.” She’s very particular, so this is high praise, indeed!
I would recommend this to a friendVery Nice Unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dishwasher. This was a replacement for another Samsung machine.
I would recommend this to a friendHill's Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hidden controls and door release are excellent features. Not really finger print resistant.
I would recommend this to a friend