Customers are pleased with the refrigerator's spacious interior, space-saving design, and built-in ice maker. They appreciate its fingerprint-resistant finish and affordable price. However, some customers have expressed concerns about the lack of adjustable shelves, temperature control issues, and potential reliability problems.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,029 reviews
Pros mentioned:
Capacity, Design, Noise level
Rated 5 out of 5 stars
Perfect everyday refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I shopped 5 different stores, home depot, lowes, famous tate, bargain appliance.
Nothing compares to the room i get in both the refrigerator and freezer. This refrigerator storage is fantastic. I love the side by side. I it allows comfort of not bending down all the time to pull things up from the freezer. The level of quietness when the refrigerator is running is unparalleled, quiet as could be. Temperature gage is simple and accuracy of the setting is perfect.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was time to let go of the small old fridge that came with the house. We chose this appliance for a few reasons - spacious, minimalistic design, shiny, well-lit, internet connected and the brand name. The ice-maker was just an added perk because we don't use it as much. I like that we get a notification when the fridge is open for awhile but it didn't quite save us when the freezer was a little cracked open. With the app I can set temperatures precisely among other features. It was a worthwhile purchase and I wouldn't mind upgrading to another Samsung Fridge when that time arrives.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had it for almost 1 month and I feel like it's the best purchase I've done. The temperature is great, fits all my groceries, and works great with Smart Switch.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just got this new fridge after using a super old ancient one at our rental. We LOVE it. It's so easy to clean and super spacious. It doesn't look as bulky as I thought, thought it was definitely bigger than my older fridge. I like the design of the vertical divide since I get more room in my freezer and i don't have to bend down all the time. It looks clean and if I had to ask for one more thing, I wish the doors automatically close after opening, but i dont even think other fridges do that (depending on the shape?)
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good :)
The pics were taken immediately after delivery.
I purchased this refrigerator January 2025 and love almost everything about it. The delivery was effortless with very professional delivery drivers and the refrigerator came in pristine condition. I have 5 children and the storage space is amazing. The only complaint I have is the inability to move the shelves (this was the 4 star for design). That is my fault for not checking on that though.
I was worried about getting a stainless steel refrigerator due to streaking and smudging, but you have to actually have something on your fingers (like food or dirt) to leave any marks on this. It's wonderful. I love the wifi and ability to check the temps in the fridge and freezer from my phone, and having kids, getting a notice about them leaving the door open too long saves my electric bill.
It runs very quietly 95% of the time. It's started making some noises in the evening, but I believe that is just the unit defrosting itself due to the steady temps and no other issues so far.
All in all I am very pleased with this purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've owned this Samsung side-by-side refrigerator for a couple months now. On the plus side, the black stainless steel is a great look and it only cost slightly more than the standard stainless steel. It is BIG, be certain to check the dimensions to make sure it will fit where it will be installed. The monitoring through the Wi-Fi app is handy as it allows changing the temps by remote and can also alert the owner when a door is opened. It's also capable of turning the ice maker on or off via the app. The built-in controls are located on the right side of the door frame and display the current status of the fridge and freezer. There are several storage bins on the inside of each of the fridge and freezer doors to allow immediate access to often used items. While not overly large, they are sufficient.
Shelves are not adjustable, except for one in the freezer which is only two position. Bringing home a large frozen pizza created a problem until I positioned it diagonally on the top shelf. For some reason Samsung did not supply a bottom bin for the freezer door, although there appears to be tabs for one. The refrigerator door has bins all the way to the bottom so why it's missing on the freezer side is a mystery, it's a waste of useful storage space.
I would recommend this to a friend
Rated 5 out of 5 stars
Happy Customer, No Regrets!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great purchase, great price, great quality, love the design, wonderful storage capacity, temperatures are amazing, freezer temperatures are so good that you have to set things out about 10 minutes before you can eat or cook them, the shelves are nice and deep allowing you to store a lot of groceries and items, love the different areas of storage and the way it was set up and designed on the inside, love the look of the stainless steel not the usual vibrant, shiny silver look, but a more warm Calm, stainless steel look with a hint of black to it that allows it to blend better with the black appliances in my kitchen, nice and quiet and so much more I could say about it, but you get the point, I am pleased with this purchase and with this product and I would definitely recommend it to anyone. Compared to my previous refrigerator I can definitely feel the upgrade in storage capacity and it definitely upgraded the look of my older kitchen.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good! This fridge is so nice that it has no handles and it's incredibly easy to keep clean! I recently purchased two Samsung refrigerators and this one is our 2nd refrigerator for all our drinks and extra feeezer items. It's very quiet and so far we're as happy as pigs in you no what!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best Refrigerator I ever had Look great blue tooth tec
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Quite
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like that the fridge is quite despite it pulls the most electricity. Fingerprints can easily be seen but easy to wipe clean. The shelfs and containers are easy to remove. Snd the frige glide on the floor seamlessly easy cleaning. All in all, its a pretty decent fridge.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super silent fridge with two doors opening, making it easy to find your products instead of being all clustered and claustrophobic in there keeps everything at great temperature. Love it love it love it love it. PS WE DONT USE THE ICE MACHINE AS WE HAVE NOT HOOKED IT UP YET
This reviewer received promo considerations or sweepstakes entry for writing a review.
This beautiful refrigerator/freezer arrived and was installed by Best Buy installers and they did a wonderful and efficient job. We now have a freezer fully stocked with beef, chicken and pork. I couldn't ask for a better product and the ease it was to purchase at Best Buy, Medford, OR online.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Startrd to not even use smart things app, but after connecting i absolutely love the additional features and cant imagine not using them. The grocery list and refrigetator inventory is what has me hooked. I love that it has no handles and its extremely spacious. Wish there was a built in egg storage container, but othetwise i enjoy it as is.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This fridge is so sleek and has a lot of storage. Has basic features, but gets the job done. The storage drawers in the door are very sturdy and strong and have a lot of storage. Love this purchase
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice refrigerator, love it has no handles. Always found that fridge handles always were hard to keep clean, so not having any solved that problem. Biggest complaint….the ice maker….after two weeks, the ice bucket still isn’t full. Super slow, yet the freezer is very cold as is the main refrigerator compartment. We checked the water flow to the fridge and it’s fine. I bought a bag of ice to use because I know you shouldn’t use the first three batches due to factory dirt/chemicals. How long should it take to fill the ice bucket or is this normal….not happy!! At this rate it will take a month for two more batches! Ridiculous!! Six weeks to make three small buckets of ice.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the fridge purchased for $1,100, ample space but after a few months the bottom drawer handle broke. Samsung has sent me a repair as it is warranty but I am sure I will be making personal engineering changes in the future when it happens again as it is bound to. See pictures. Otherwise seems to be working good so far.
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Have a great day!
^Chrystel
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
The best of the best !!!!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent!!! So far so good!!!
My Samsung - 28 cu. cools very well and has a lot of space well shared.
It is very handy and easy to clean and the doors are like mirrors.
When my friends saw it they were delighted!!!!
I also really like the drawers to store fruits, vegetables and grains
because are big and easy to open.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator is huge. I LOVE how well lit it is. It does not have water but it does have an ice maker. We have 5 kids and this fridge is perfect for our needs.