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Customer Ratings & Reviews

Your price for this item is $4,399.99

Customer reviews

Rating 3.9 out of 5 stars with 13 reviews

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77%
would recommend
to a friend

Customers are saying

Customers are positive about the 30" Chef Collection Fingerprint Resistant Microwave Combination Oven with Flex Duo™. They appreciate its many features, including the Slim Fry and sensor cook, which makes cooking easier.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    Cooking options

    Rated 4 out of 5 stars

    Love this Oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is alot of fun! I enjoy to cook and trying out all the features. Love the Slim Fry and sensor Cook. Only thing I don't like is the Clock is so small and doesn't stay on. That is the only thing I would improve. We miss seeing the clock on our old microwave. Now we have to buy a clock that we can see. Other than that very happy with our purchase. Also, I do have it connected to my phone so now when I am at work I know when my son is up because it tells me on my phone that my food is done. lol!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Excellent news! We are pleased to hear that the features of this microwave are exceeding your expectations. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great oven easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I and our kids and grandkids love the oven especially that fact that it notifies our cell phones when food is done and that you can set the oven controls with our iPhones when you are in another room or even away from home. The controls are easy and logical to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Cooking options

    Rated 5 out of 5 stars

    Perfect oven/ micro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love it. It has a beautiful design and it works great. It is so cool that the oven has diferent options for cooking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So easy and flexible!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of features, and pretty easy to use. We use the flex oven often, which is great to have. the only downside to the Flex is that the "oven" is small so it limits at times what you can cook in it height wise. Haven't use all the features yet (there are so many) but have used a lot. We love it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Cooking options

    Rated 5 out of 5 stars

    Love the features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooking features are amazing. I love that we can have 2 temperatures in the lower over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent don’t have an issue looks very nice and sleek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very intelligently designed and functions great. nice equipment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Poor Oven and Customer Service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it worked it was great. I purchased this oven in June 2019 and took delivery in July 2019, I paid $4920. and now it doesn't work at all, zero power. SAMSUNG and BestBuy are touting the 12 warranty, I did not purchase the extended warranty because I believed such a high end product would last longer than 18 months. Neither Best Buy nor Samsung will stand behind the products they are selling.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new appliance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a fancy wall oven/microwave combo! I will have to spend some time reading the operation manual as its electronic features are quite complex. So far it has operated extremely well and I look forward to cooking many great meals with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During a crazy time we received great service and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dream oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the switch from a range and love it... opens up my kitchen

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are happy you made the switch too, ANTHPATT! This is an amazing unit and delighted the kitchen layout is more open. Thank you. ^SuSu Samsung

  • Rated 1 out of 5 stars

    No power

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not properly pop pop or ...no power...back ordered 5 months with no oven in new house....stupid! 4 or 5 repairmen cannot fix junk!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice oven with one very annoying feature

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this oven 5 stars except for one annoying feature. The clock goes to sleep after an hour. A oven clock is pretty standard fair so to not have one that stays on is a very poor design. The reason for 1 star is because this has been a known issue for a long time and Samsung has done nothing about it. A simple software update and it would be fixed. It speaks to Samsungs customer service or lack of.

    No, I would not recommend this to a friend
  • Customer reviews from Samsung US

    User rating, 3 out of 5 stars with 3 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
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