Customer Ratings & Reviews
- Model:
- NZ30K6330RG
- SKU:
- 5581732
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the 30" Electric Cooktop with WiFi's heating speed and ease of use, frequently praising its quick heating and simple operation. Many also appreciate the cooktop's design and overall performance. However, some customers have expressed concerns about the durability of the knobs and the functionality of the WiFi feature.
This summary was generated by AI based on customer reviews.
Do not buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why the top was discoloring on one of the furnaces soon after we purchased it Also knobs tend to break I’ve had this cooktop two years I’ve had to replace two knobs already Samsung would not help replacing them out of their one year warranty
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Albert! Thank you for your feedback concerning your cook top. Please know we value your opinion and your review does not go unnoticed. Thanks for being the best part of Samsung and have a great day ^ Nic.
Great cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying our new cooktop. Like the 5th eye. Haven’t tried the Bluetooth, but everything else works well.
I would recommend this to a friendSolid Performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job and is beautiful. Easy to install and performance is solid
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for being a valuable member of the Samsung family. ^Lo
Need 50 amp breaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BB in home sales consultant recommended this cooktop. When they came to install they found current cooktop was on 30amp breaker. Very disappointing it looked like a nice product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ViewBeltsville,
Thank you for reaching out to us and we are glad to know that you purchased one of our Samsung cooktops. We apologize for the inconvenience of the cooktop doesn't fit with your current breaker. We will surely notate this feedback for better products and options in the future.
I highly recommend clicking these links for a basic troubleshooting guide:
For reference, installation guide: Power Source 240V / 60 Hz / 40A.
https://image-us.samsung.com/SamsungUS/home/home-appliances/cooktops-and-hoods/gas/pd/03202018/NZ30K6330RS.pdf
How to Clean and care for the glass cooktop:
https://www.samsung.com/us/support/answer/ANS00049945/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/NZ30K6330RS/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144395954
Thank you for choosing Samsung. Have a great day.
-Trisha-
Nice cook to for any kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not installed but the sales people where great. Love doing business with bestbuy.
I would recommend this to a friendGreat cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only drawback is buttons on top. Wish we would’ve gotten the motel with removable knobs
I would recommend this to a friendHeat it up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The newer technology of this cooktop compared to our old one is beyond compare. It works wonderfully. Five burners on the 30" cooktop though at times seems crowded. Still worth the buy when it's on sale.
I would recommend this to a friendBrand response from Samsung
Posted .It's great to hear how happy you are with this cooktop, selskier2! Samsung values your opinions. ^Jecca
Looks amazing with the matching hood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and classy looking! I’m very happy we purchased this.
I would recommend this to a friendcooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the appliances are great, the installation was superior blut the person who came out to measure did a poor job he told us that what we wanted to buy would fit however we had to have the installers cut tile and make other concessions to make it work and fit
I would recommend this to a friendSamsung Electric Cooktop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The range Works great, No issues so far! Heats up quickly.
I would recommend this to a friendLooks and works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Measurements were accurate and its sleek design and style looks perfect in the kitchen and works perfectly
I would recommend this to a friendSamsung cooktop is a winner!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new cooktop. Very easy to use. No more burning food. Yay!
I would recommend this to a friendDecent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice stovetop. The knobs for the burners seem to stay off color
I would recommend this to a friendDisappointed in the cleanup of the cooktop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the cooktop and having 5 burners. The BIG problem is cleaning the cooktop. Even though I clean it as soon as I am done cooking, I am having issues in cleaning up completely. I have owned glass cooktops for 30 years and am very disappointed in this glass cooktop.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good Day,
Keeping your stove looking shiny and new is essential, MarcyC. We've shared some tips and tricks for maintaining your glass cooktop!
Taking care of your electric cooktop doesn't have to be too hard. The best way to keep your cooktop clean is to use dry cookware and avoid spills, but it’s hard to keep grease from popping, sauce from dripping, and water from boiling over. Learn more from these details.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
You may also watch our youtube videos about "How to clean and maintain the glass cooktop on your Samsung stove":
https://www.youtube.com/watch?v=b_dExUhgeus
https://www.youtube.com/watch?v=pCLkUo4ns6w
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145289317, to help our team pull up your information.
Have a great day!
^Chrystel
Best one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Very nice color. This goes with the black stainless steel appliances perfectly
I would recommend this to a friendBest choice ever!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this range! Completely satisfied with my purchase!
I would recommend this to a friendCook top
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible cook top the knobs keep breaking I had Geek Squad come out not sure how many times even Asurion came to my house and they keep breaking
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you for leaving a review, Outstanding! If at any point you need to replace the knobs, visit samsungparts.com to purchase replacements.
If you require further assistance with the repair, please do not hesitate to reach us through the channels listed below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145196429) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
Not Installed yet!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been sitting in my garage in the box for a month and is still not installed!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number is 1144620310.
-Noraina
- Pros mentioned:Overall performanceCons mentioned:Connectivity
Great Range Top, but WIFI not so much.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stove appears to be good, but the WIFI option is laughable at best... It basically tells you if the burner is on or of... Um thanks I guess. It does not allow you to do anything like turn the burner on or off or adjust the temp... Very Silly. The install was great however we noticed an issue after the fact and dealing with BB tech support/GeekSquad is a beating at best.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Studer! We appreciate you taking the time to let us know what you think of this range. If you're still needing assistance, we're happy to help. In fact, you can reference ticket number 1143791174, and reach out to us directly through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
- Cons mentioned:Knob design
Horrible Cooktop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a review after using it for over 4 years. In the first year one of rhe knob broke off. This plastic knob was over $70 to replace. Then the small simmer coil stopped working. Since it’s not used as much it didn’t bother us much. Now the largest coil stopped working too which we need for cooking large size pots. Now 3 out of 5 are the only functioning burners. Wifi never functioned either. Now with out of warranty this expensive burner needs to be replaced soon. Just sharing our experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I understand where you're coming from. We're here to help you out, Bmatt.
The link below will show you the steps to increase the effectiveness of the burners. For more details, please select the corresponding bullet points which affect the burners' performance. We also recommend clicking on the embedded links included.
One burner on the cooktop does not work:
https://www.samsung.com/us/support/troubleshooting/TSG01001949/
For added reference, I've shared the manual to learn more about the basic operations of using the smart connect feature and the wi-fi. Kindly read page 20.
User manual:
https://downloadcenter.samsung.com/content/UM/202310/20231019161852777/O_NZ30K6330R_DG68-00821A_EN.pdf
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146972581, to help our team pull up your information.
Have a great day!
^Chrystel