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Customer Ratings & Reviews

Model:
UN32J5500AFXZA
SKU:
4380083
Your price for this item is $199.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 7512 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it "awesome." They also appreciate the easy setup process and the affordability of the TV. While many customers are happy with the smart features, some feel they could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 7,512 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Great TV!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung the best brand on smart TVs!! It was easy set up. Picture so clear and the colors are soft to the eyes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent except for c!posed captions & PBS app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way this TV integrates cable TV for my husband and apps and internet for me. Closed captions (for me) work fine on conventional TV cable, Netflix, and Spectrum (Time Warner) apps. They do not work on Amazon Prime video app and some other apps. I was unable to get PBS app or CBS all access app. Perhaps in the future these functions will be supported. My temporary solution to the apps not available is to keep my Roku device hooked to one of the HDMI ports. I had hoped not to need it but it integrates fine through through the source button at the top. The Roku device will also help those who need closed captions as device can be set for captions and they will work for all the apps I have tried. If you or someone in your household is only a little hard of hearing (like me) Bluetooth headphones will work well. This TV can even be set so regular sound works for others while you get extra volume through your headphones! It can also be set so sound is only through headphones while my sleeping husband hears nothing. One other thing. This TV has none of the slowness people have complained about in other Samsung smart TVs. It responds almost instantly from TV to app to streaming device to internet brouser. When I use the internet browser I have found a USB keyboard/mouse combination to be helpful. Mrs. B

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for the bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, great picture. I would recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart features

    Rated 5 out of 5 stars

    Nice Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality and features are what was expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect for everything you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had to buy a new t.v for my parents so the blue-ray DVD. player could hook up to it being as they had an older t.v that wasn't compatible with the HDMI hook ups. this t.v is easy to use and the volume works great. my mom is losing her hearing and we don't have to turn it up to loud for her to be able to hear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Perfect for daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate (as my daughter is 5) She loves her new TV, the color is so vibrant and the sound quality is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV at Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp and vibrant picture for a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old TV and this is my first smart TV. I love this purchase! The TV itself is lightweight and easy setup. Love the quick access to apps and the features such as showing trending tweets for the show that I'm watching on the side of the screen without interfering with the show. Great picture quality and audio.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture...great Setup......easy Info........On screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great smart TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis went above and beyond to help me with what I needed, he is wonderful to work with and I also wrote a great yelp review for him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this has met our needs for a small TV and, although we haven't used all of the smart TV features, it's nice that we have those options for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for money. Faster processor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good smart TV. I read reviews before I bought. Faster processor with this model 5500.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. I was debating between two similar models but this one had a smart function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the features with this smart tv that allow me to use wireless headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for a 32'' television. Easy to hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent smart tv, has a great image, is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted a smart TV. This TV was super easy to set up and right before I purchased it the price went down again! AWESOME

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung 32 Class LED 1080p SmartTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and very easy to navigate through the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV lived up to my expectation. It is very light for it's size, the resolution is excellent and it is viewable from wide angles. Price of course made the purchase even better. Very happy with the brand as always.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Easy to set up and use. Good picture quality

    I would recommend this to a friend