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Customer Ratings & Reviews

Model:
UN32J5500AFXZA
SKU:
4380083
Your price for this item is $199.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 7512 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it "awesome." They also appreciate the easy setup process and the affordability of the TV. While many customers are happy with the smart features, some feel they could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 7,512 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Great Picture and sound. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Crisp, clean picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, crisp, clean picture. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good choice for smaller rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife wanted a smaller TV for a small keeping room off of kitchen. This replaced an older 40" unit that failed. Great picture and sound. Also all the Smart connections for Internet and USB devices. I have pictures and movies on an USB disk drive and it was easy Plug & Play. Has Wi-Fi and Lan port for Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for trailer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv for the trailer. It is the perfect size and the picture is amazing. We hook it up to WiFi and cast from our smart phone or just watch the provided cable. We bought it on a whim while out of town, it was on sale and in stock. We watched movies at night just like we were at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, easy to use and the picture is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    perfect TV for the location where I needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an entertainment center that I inherited from my Parents and the opening for the TV was pretty small given today's sizes. I knew I wanted a Samsung for the picture quality and I am very pleased with what was available and with the features I got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE UPSTAIRS TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy representative was very informative and helpful during my shopping and answered my questions professionally. thanks

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this TV is beautiful and the sound is good. My only gripe with this TV is that the remote control doesn't work as good as it should. I could be 1 foot away from the TV and I would have to still angle the remote to get it to work.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros -Great picture, better remote than expected. good support stand design . Cons - only 2 USB ports.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung HDTV for a smaller room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize a Samsung Smart TV could be so reasonably priced until I found this model at Best Buy. The picture is sharp and the sound is pretty good. The remote is bigger than those from previous models. If you are looking for a quality HDTV with Smart features at a low price, this could be the one you want.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great television for a smaller space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a very sharp picture. It fits nicely in a room where you don't have a large space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially had problems with getting picture to cover whole screen. Had to figure it out on my own because customer support was not much help at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Decent Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good machine for the size. It was easy to set up and has a decent remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV meet my expectations and performed as advertised. Great for my camper. WiFi allows me to watch movies of my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for Kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Has a great picture and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for my dining area. This 32" TV fit exactly as planned. The colors are crisp and the wifii connection is good. It does disconnect from my network on occasion but I just reconnect and I'm good to go. My only regret is that I should have waited another month and I would have saved and additional $30...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be better if it were a 120 motion rate. I looked at the vizio which is the one I wanted but was unavailable. Bought this instead and it's great. Just the motion rate is low for this size.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 3 out of 5 stars

    Could have been great TV ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had good luck with Samsung TVs, and this is the third 32" we have purchased for our grandchildren's bedrooms. It has really good picture and we like the Smart TV apps and capabilities, but this one hasn't performed as well. It will go back tomorrow because the Netflix app (preloaded) does not work. Hopefully the exchange will merit a perfect 5-star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was bought for use in a big-rig truck..for the price this TV is a good all around performer with good picture quality and plenty of connections...The buying experience was also good @ Best Buy..If you are going to wall mount this TV make sure you get a mount that is compatible, I had a bit of difficulty with a mount I had @ home(thickness & length of screws...I would recommend this TV for the price and picture quality in a smaller room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for our kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We currently use this television in our kitchen. It provides an excellent viewing experience for its location.

    I would recommend this to a friend