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Customer Ratings & Reviews

Model:
UN32J5500AFXZA
SKU:
4380083
Your price for this item is $199.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 7512 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it "awesome." They also appreciate the easy setup process and the affordability of the TV. While many customers are happy with the smart features, some feel they could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 7,512 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent, color and detail, strong clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV, for my kitchen and it is on 12 to 15 hours a day and has to be clearly visable from many different angles. This TV handles it beautifully and is the best TV for this task. It has wonderful fine detail and strong sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV performs admirably. Provides a good picture and audio. The smart feature durability on these sets is yet to be established. I had purchased a previous Samsung model a few years back and was satisfied with its performance which was the impetus for this purchase. Unfortunately, the smart feature died right after I purchased these sets. In general, Samsung customer service is very basic and essentially useless.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv is not 4K but picture is good Smart options open slow Tv is thin and easy to work

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for TV replacement, when I walked into the store one of the associates help me out, I had some recommendations about this model and turned out is a Super great TV nice and clear pic and top it up was on sale that just made my day, I highly recommend this product. I will give 5 starts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung are great TVs and very reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Samsung TV and I will continue to purchase them. They are reasonably priced and are great quality!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. The volume when not on hd channel is very low.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv's are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with Best Buy's Service. Always a great selection of products

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, Good Smart Apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money the is great TV. A great picture and the sound is actually pretty good also. Something you don't always find on today's TVs. I use is at a lake home where I have internet but no TV reception so I watch streaming TV and use the apps included with the TV. They work very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv with screen should be 1080and it does not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My screen come up when turn on that it is 780/420 it is suppose to be 1080/ but it does not show that size what does it not show the 1080 on the screen as it should why does it not

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great little TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this TV in my kitchen. It's the perfect size with a great picture and refresh rate. When reseaching we went to the store to compare...we pretty much thought this was the best tv in it's size. The folks at Best Buy were great and confirmed what we already thought. Best TV in it's size range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    great picture - smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture is crystal clear and it is super easy to use and set up. very happy with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv amazing but ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is amazing but I had some issues with buying it. While buying it.. I indicated that I wanted my grandmother to pick the TV up at another location in another state. The put her name down but when she went to pick it up, they didn't have her name down.. I was told that I needed to call the 1800 number and then after being on hold for 15 mins.. I was told that only the store could help me. It was a back and forth issue for about an hour.. I finally went back to the store and then I got it fixed. So not the best experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for an elderly person. Simple to hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the features, picture and sound. it was a simple plug into the internet and sign on to one of the movie programs. My 93 year old aunt spent hours watch seasons of programs she had missed. ten Loved the feature of being able to listen without having the picture on. Great for music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture quality, easy set-up. Sound quality OK.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Good picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp picture, good color, easy to set up. Wish there was more different screen sizes available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This I our second Samsung TV. As usual it's a great TV. Just what we needed, love the smart apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this television for my parents about 3 months ago and I haven't heard one gripe. Way to go Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Wonderful picture and great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a pedestal style flatscreen when my condo assoc.. upgraded our internet and tv services. This tv was perfect for my space. I like so well I’ll probably purchase another one for my bedroom in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    adequate small smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was very easy to set up, including the stand. I bought it because it was one of the few small smart TVs available and affordable. I use it for Amazon movies and pandora and works well for them. I plan on buying a a bluetooth adaptor for a wireless speaker as the sound is just OK.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great, “smaller TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV to hang over my bathtub, it works great, amazing picture and the sound is wonderful too. I don’t have cable or a satellite attached either, We got a Roku and just use it. The Smart Hub works well too, it just didn’t offer as much as Roku. Enjoy and have fun

    I would recommend this to a friend