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    • Brand Response

      MsSamsung 

      June 24, 2015

      Hi TexMom,

      I am sorry to hear about your Washer, but as mentioned under your other post, the WF42H5400AF has only been available since this spring, 2015, so cannot be the same model that you've owned for 4 years.

      We appreciate your feedback, but would suggest you post it under the appropriate model.

      Thank you,
      Ms. Samsung MsSamsung