Customer Ratings & Reviews
- Model:
- WF42H5000AW
- SKU:
- 3452002
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and find it to be a good value for the price. However, some customers have experienced issues with the washer's reliability and a musty odor. A few also noted concerns about the size and door design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and nice size! Affordable price for the brand and size!
I would recommend this to a friend - Pros mentioned:Capacity
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the high capacity of this washer for the low price. Plus all the features are nice.
I would recommend this to a friend - Pros mentioned:Noise level
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed new washer/dryer combo. Excellent service in store, great deal, easy process! Excellent product.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Best washer ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, been with it for 4 months and it’s work fantastically.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great washer for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer for the price. Lots of features. Efficient, quiet. Some vibration during high spin cycle
I would recommend this to a friend - Pros mentioned:Cleaning performance
A little noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little noisy for my liking but very efficient. Good samsung product
I would recommend this to a friend - Pros mentioned:Cleaning performance
Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works excellent i recommend this product. It was definitely a good buy.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, cloths come out smelling fresh and have a softer feel.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Samsung Washer. This is my second one and I love it. Makes washing so easy.
I would recommend this to a friendBrand response from Samsung
Posted .Thanks for being a loyal customer of Samsung.
Appreciate your 5-star review. ^Shifa
- Pros mentioned:Cleaning performance
Good affordable washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have got this for a month now and the washer works fine and efficiently.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer performs perfect! We got it as an open box for an amazing price and could not be happier.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just installed the washer and we are happy with its performance
I would recommend this to a friend - Pros mentioned:Cleaning performance
Good washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t be happier with the washer it cleans the clothes the way it should
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer. My last one died after 10+ years. It is very nice having a better working washer
I would recommend this to a friend - Pros mentioned:Noise level
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is amazing. I love how quiet it is. Love it !!
I would recommend this to a friend - Pros mentioned:Noise level
Great so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far, quiet, fast and works as intended, time will tell
I would recommend this to a friend - Pros mentioned:Cleaning performance
Wish I'd Bought One Sooner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with this machine, wish I'd made the purchase a long time ago.
I would recommend this to a friend Works, for a front loader
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a fan of these low water machines. I needed to get a new washer though and I tried a top loader (all low water usage since that’s all we can get anymore) because I thought that would be more like a normal washer. I was wrong and that one had to go back. I decided if you have to have low water then front loader must be the way to go. I think I was right, and this model is fine. I wish it had a soak option where it just filled with water to really soak things that need it. I wash all my clothes in cold water so I don’t have to separate colors. When washing on cold in this machine, you have to use the extra soil option to really get the clothes clean. This makes the load run for nearly an hour and a half. You also should have the Best Buy delivery guys really be careful leveling it. This machine is very picky about being perfectly level.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Anne,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the washing machine not filling enough water and taking too long to wash clothes. Usually, this is due to load size and cycle type are the best places to start solving any of these problems. Don't worry we will surely notate your feedback about this matter.
I highly recommend checking on these basic troubleshooting steps:
Cycles and settings:
https://www.samsung.com/us/support/answer/ANS00061937/
Recommended load size:
https://www.samsung.com/us/support/answer/ANS00080262/
The washing machine does not fill with enough water:
https://www.samsung.com/us/support/troubleshooting/TSG01203005/
Clothes are not clean after using the Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
https://www.samsung.com/us/support/answer/ANS00030150/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WF42H5000AW/A2
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144454790
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Cleaning performance
Good washing machine for good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this and it works very well. Gets the clothes clean without taking too long.
I would recommend this to a friend - Pros mentioned:Price
Excellent So Far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this along with the matching dryer, and so far so good after 1 month.
I would recommend this to a friend