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Customer reviews

Rating 4.6 out of 5 stars with 875 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 875 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful and it works well. I have been using it regularly and haven't had any issue's. My old washer was so noisy and always going off balance. This Samsung washing machine is so much better and really cleans the clothing well. Everything comes out so fresh and clean! I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works well efficient and quiet glad we got the whole set

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Imapotato, I want to congratulate you on your new Samsung Washer and appreciate you for sharing your experience. We are happy to see that you are enjoying your machine. We welcome you to our family and thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Soft close

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have sensitive ears so the soft close glass lid is a life changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine for the was in the market for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Product the quality is good no Mayor damage perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    This Samsung machine is awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer machine I prefer this machine with the agitator it cleans so well and it never leaves residue on clothes my last machine was a lg with no agitator in the middle and I always had to rinse double because it left tide detergent on my clothes this Samsung cleans very very good

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great options for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a second hand washer/dryer that was having issues. Had a reasonable price for Memorial Day sale ($1500 for matching pair). Everything has been great so far, good size basin and clothes come out as clean as expected. Variable options all work and serve their intended purposes. Very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice nice nice nice nice nice nice nice nice nice nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power Wash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the options for selective garments to wash, throughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job like it's supposed to. Better than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer at affordable price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Fast delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it its a grate washer. The service was amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but trouble with this washer since delivery. It has been 4 weeks since delivery and I still can’t use it. It only lets one water temperature of water into the washer. Best Buy has been here to my house 3 times to fix. Now they are replacing it. I’ve been inconvenienced for 3 Saturdays waiting the 4 hour window.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      We understand that your experience has been less than ideal, and we appreciate your patience in waiting for the replacement.

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Get the agitator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great so far, works well, I love that it's so much quieter than the old one. I really like the agitator, my granddaughter has the one without it and her clothes are always all twisted around each other, not so with the agitator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good washer. Is loud tho. Value for money. Would recommend this washer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It Does the Job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great washer for the price I paid. The wash cycles are long, but I love the color and the agitator. My previous washer had an impeller and I hated it. I might have given all 5 stars but I’m a bit tainted due to delivery service from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shemeka

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is of good quality. The tub has a huge amount of space. It can fit my king cal comforter with a breeze. My clothes comes clean as they should. I have the Samsung dryer already. My washer went out so we decided to get the matching Samsung washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    black washer. wish you had the white one that day.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. After the mess with that Maytag disaster of a washer we had before, I am trying to stay hopeful. We will see. I am not sure what you want me to say. Time will be the factor on whether my husband and I are pleased with this appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well. User friendly. Large wash basin. One thing i can say is some of my clothes are coming out twisted together. Could be something Im doing but im not sure. Love all the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had it for about a month now and it's doing great.

    I would recommend this to a friend
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