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Customer reviews

Rating 4.6 out of 5 stars with 875 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 875 reviews
  • Rated 5 out of 5 stars

    Washes my clothes proficiently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer is great!!! I was nervous because the first one I purchased wouldn't turn on after I got it home. Best Buy took care of the situation for me and I appreciate it!!!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Horrible experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse purchase ever!!! I didn’t have it a week when it burned out. I used it maybe five times when it burned out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly clean clothes but it burned out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working and washing perfectly but it burned out the 5th time I use it. I didn’t even overload it. There were only two small blankets.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had Maytag washer but after that one kept braking i thought give Samsung a chance so i did and could not be happier works great and my water bill is lowered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Love its features and the music it plays at the end of washing. Only problem for me is I cannot reach the bottom of the washer. I'm 5'3" and just too short.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad sensor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water sensor was bad at the start and would only wash in hot water no matter what setting. They replaced the unit and so far so good. I do not like that you cant make setting adjustments when you pause a load. You have to actuall change the wash setting then go back to the original to change anything else like temperature, etc. Make sure you have it set correctly at the start.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Deni! We appreciate you for taking your time to tell us about your experience, because you are a valued member of the Samsung family your experience matters to us. Your feedback helps us to understand where we can take steps to improve our products and services. Again thank you for being an important part of the Samsung family. ^Nic Samsung

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Love the color. It’s cool, it’s sleek, it’s fabulous!! Old school top loader lover. Con: I’m 4’11” and sometimes need the step stool. But I’m going to buy a cool one to match!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there! I certainly agree this is a very sleek and fabulous washing machine! We are honored to be apart of your home! ^Shay Samsung

  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know why everyone says this is such a great machine. Seems to me like you actually have to put in huge loads to really get the benefit of the agitator. Clothes don't seem to be any more clean than they were with our 30 year old Whirlpool. Also can't smartthings to link with me alexa app for voice control, and no help from smartthings people. They axed my review of them because I put a dirty word in the description! Not really impressed for the price we paid for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and works amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it big and washes huge loads so good and did i say i love it. Dont have any complaints it arrived fast and it iscwell worth the price anddddd i LOVE IT!!!!!@

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the different options it has from how hot to how high you want the water level. It is pretty deep and has a good amount of power. The best thing is when it’s done it plays a cute tune that my kids especially like!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Moniz, I would like to congratulate you on your new Samsung Dryer and really appreciate you taking the time out of your day to share you experience. We are happy to welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Quiet Storm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer, Great Color, Great Value. This machine is quiet when in use & has multi settings for your needs. Im also loving the water jet to prewash stains. The easy close door is a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles our laundry needa with ease. Between my daily work clothes and my kid making spills we always have a decent amount of laundry and this handles it all quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer I have ever owned. Works and looks great. Spins so well that the clothes are only lightly damp when the wash is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung gets the cloths clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It works well cleans cloths much better than the old one I had that’s for sure. I was skeptical about a Samsung appliance but it’s great so no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this machine. Actually gets the dog hair off of my black clothes. Will never go back to a front load again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Mandybu, I would like to congratulate you on your new Samsung Washer and appreciate you taking the time to share your feedback on your new appliance. We are pleased to see you are happy with your new machine providing great results. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Loving my washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, cleans well, and makes the clothes feel so much softer than an old school washer. My water bill went down after using this washer as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works really great. Installation service did a good job getting it set up. My only complaint is that I stand on my tiptoes to get the clean laundry out -- lol!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine with lots of cool features. Very nice looking and holds a ton of laundry! Works well and even figures out what water level to use on its own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD DEAL

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STILL KICKIN STRONG 12 MOUTHS NO PROBLEMS. WASHING GREAT. DRYER NOT SO GOOD HAVE TO DRY 2 TIMES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got this in an open box and got a great deal on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in an open box and got a great deal on it they were wonderful service to me I would highly recommend the Jackson Best Buy

    I would recommend this to a friend
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