Customer Ratings & Reviews

The Samsung 4.4 cu. ft. Top Load Washer with ActiveWave Agitator and Active WaterJet is a terrific washing machine. My family has finally stopped complaining about the washing machine, everyone in the house is extremely happy with the cleaning ability of this washer. It is not very loud during washing cycles and has a very impressive estimated yearly energy cost of approximately $18 when using a natural gas water heater! From washing a large load of rugs or dog blankets or towels to a regular load to delicate clothing this washer does not disappoint. I am convinced that the ActiveWave Agitator helps remove week old "set in stains" without using a pre-treat spray. The Control Panel has a nice variety of selections from Normal, Heavy Duty, Deep Wash (good for dog blankets and rugs), Bedding, Quick Wash, Delicates, to a Rinse + Spin, or just a Rinse Cycle. There is also a Self-Clean feature to make sure the inside stays fresh. The washer has four temperature control buttons from Cold to Hot. I prefer the Eco Temp button, it gives a nice warm water wash which is just the right temperature for my laundry. The water level can be set from Low for small loads to Extra High for those big, bulky loads of blankets or bedding. The soil settings go from light to heavy, which I seem to use often, but have never been disappointed in the cleaning ability of this washer. There is also a Pre-Soak feature as well as an Extra Rinse feature, which I use quite often. There is also a SmartCare feature for those who like to check the status of the washer using a smart phone. I have yet to try this feature, since I am a "put it in and forget about it type of girl." Anyways, the washer plays a nice little melody when the washing cycle is complete! I am glad that my family was selected to participate in the Samsung Laundry Campaign and given this wonderful opportunity to trial and review this great washer.

Machine came with a big dent. I asked the deliver guy to take a picture.

I wasn’t sure what to expect from the ActiveWave Agitator in the Samsung 4.4 cu. ft. Top Load Washer with ActiveWave™ Agitator and Active WaterJet – it’s still just an agitator, right? Now that I’ve seen it in action, it seems to be much gentler on the clothes while still moving things around and making sure soap is well distributed. It also seems to reduce the amount of tangling and keeps it balanced better. It is so much quieter than my old washer (which was admittedly old). I love the Active WaterJet – makes spot treatments so much easier since I don’t have a sink with my washer. The preset washing cycles are really useful – I haven’t had the opportunity to use them all yet but I’m getting there. Of course my most used is just simply "normal" - easy and ready to go, but I've also used the heavy duty and the bedding settings as well as the delicates setting - I've been really pleased with them all. I don’t have to worry about all the different settings – I just turn the nob and it selects the right settings for me. I then have the option to adjust those settings – which is a really nice feature as well. I like having the options for the five temperature levels. I tend to use the Eco Warm most - I get the benefit of the warmer water while using less energy. I haven’t used the Self Clean option yet either but I really like the fact that it exists – gives me extra peace of mind – I’d hate to see what built up in my old washer. I’m not really sure about this SmartCare option – using the convenience of my smartphone, to me, would mean that I can tell when my load is done. If I need to use the SmartCare feature often, that’s not a good thing. Luckily I haven’t had to use it yet. Overall I really like this washer – it seems to do a good job of cleaning the clothes without putting a lot of wear and tear on the fabric.

works really well, easy to use. came and installed it and took away our old one. great experience overall!

Disappointed: brought the wrong color dryer which I had to install my self

Quiet operation, I love that there's an actual agitater in the machine. Awesome price!

Runs quietly and efficiently. There are no negative issues.

This has been a great washer but my only complaint is it defaults to hot or warm water. If you are not careful, you can run up your power bill quick. They need to make it so you can always default to cold and select other temps as needed.

Washes well. Clithes coming out much cleaner. Only concern is they do come out extra wrinkled, probably due to agitating vs not.

I’m very happy with this machine even I couldn’t figure out the app to set a timer. The most important is how it is performing and it’s great.

I'm so happy with my new washer. It's quiet. It's efficient. It was able to wash my king size winter blanket.

Love it! It is so quiet and does a great job at cleaning after myself, dogs and 4 year old! Great price for a great machine.

Great washer dryer set. Delivery was also great. Water hookups stick out a bit too far.

Bought this on clearance last month, it work great. Love it and highly recommend

This washer is wonderful!! It has easy setting and it washes great.

After 2 1/2 years it stopped working. Told water inlet value is bad. The cost to fix it is around $490.00. I laughed and said to the repairman, that is almost the price of a new one! I have never had a wash machine go out until they died after 10+ years.

It works great! we needed one on a whim and this was the best choice we made in a while!

Got a clearance sale price, so thus far we feel ahead of the game.

Works well so far...it's a little fancy for me as I'm old school...but not too hard to use...

Exelent Washer and Dry!! I love this brand ! But In the first delivery it came broken and they had to do it again.