Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $359.99
Clearance
The comparable value price is $719.99

Customer reviews

Rating 4.6 out of 5 stars with 2543 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the 4.5 Cu. Ft. 9-Cycle Top-Loading Washer's excellent cleaning performance, quiet operation, and large capacity. Positive feedback also frequently mentions its ease of use and affordability. A small number of users expressed a preference for a traditional agitator, and some experienced occasional balance issues. Overall, the majority of customer reviews are positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,543 reviews
  • Rated 3 out of 5 stars

    Tub doesn't fill with enough water

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess the high-efficiency portion of this washer is trying to save water. When you start a load it spins it around for a few minutes to judge the weight of the articles that you are washing and then fills it with the appropriate amount of water it calculates. Unfortunately if your washing a lighter items the tub doesn't even fill up with enough water to get everything wet. I have to start the wash cycle, turn the washer off, then turn the washer back on. It will drain the water from the first load and remeasure the weight of the articles of clothing you are washing. Only then will it fill with enough water to get all of your clothes wet. This doesn't seem very efficient to me. As you can see with the attached photo most of the laundry is above the waterline. I don't see how my clothes are getting clean if they're not even in the water

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because of less noisy and better performance. Great quaility for good price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Price

    Rated 5 out of 5 stars

    good washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good washer which gets the job done and not that expensive

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer! Spacious and You can actually wash your pillows!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Awesome washing machine. Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to use. Love the basket size. Very quiet machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    It's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer uses less water, seems to get the clothes clean and is quiet. The wash cycles are significantly longer than any washer I've ever had and the tub is so deep that I wonder if shorter people could reach the tub bottom without stepping on a stool. It is frustrating that the top locks when starting, so if you forget an item or two and try to throw them in, the wash cycle starts over again. No leaks so far. I don't know why the top is see through since it is so opaque you can't see through it. I like the little song it plays to let you know the wash is done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far liking this washing machine very quiet and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, efficient, ample options. Clothes look great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Best clothes washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so quiet , best washer I ever had. Holds a queen size comforter . Don't have to worry about a Agitator Tearing it up. Can wash a small load without wasting water. Spins clothes out dry enough to dry quickly.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! I'm glad you preferred Samsung. I know you'll continue to enjoy your experience.
      ^Lizzette Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace a 10 year old washer for our family of three and didn’t have a very high budget. We wanted high efficiency and so far this has been great. Definitely uses less water and although it takes longer, clothes spend less time in the dryer. This machine is so quiet that my wife often will check to make sure it’s still on.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 4 out of 5 stars

    Great machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It is quiet, simple to use and large. Only complaint is that is very tall and I am not. I fee like I am going to tip into it when retrieving wet clothes to put in the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Love !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love how easy it is to use. And how quiet it is.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has a great capacity for our needs. After trying other machines, this one is much quieter than other brands and does an excellent job at cleaning the clothes. We're very satisfied with our purchase

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans really well and matches dryer capacity perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate,great price. This washer its an A+

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with this washer. I changed from a front-load to a top-load. Large tub allows for larger loads, but it will not accommodate a king-sized comforter. One reason I chose this model was because I could reach the clothes in the bottom. A larger capacity model was too deep because I am only 5’3” tall.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Washer is quiet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is quiet and the perfect size for a large load of laundry

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice washing machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this machine for about two months and so far, am very happy with it. The drum is huge and though some people say it's not big enough to handle a comforter, I have not had a problem fitting large items. The only problem I have (and it is minor) is that it's hard for me to reach the bottom because I am short!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works well as intended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer woks well as intended. We were debating whether to get a top-loaded or front -loaded machine, and then find out some new cloth made in polyester will float on top of the water with the top-loaded machine. Will get a front-loaded washer next time. Works well with cotton or regular cloth. The alarm sounds like an ice cream truck - very fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products are amazing how ever the installation guys installed the machines and I couldn’t close my utility room door and they wouldn’t fix it said the machine was bigger than my previous and the doors needed to be removed and for me to just put a curtain. After they left I did it my self in 10 minutes and the doors closed not thanks to them.

    I would recommend this to a friend
Sponsored