Customer Ratings & Reviews

Only had a for a few days so it does what it is supposed to.

This washing machine has done a great job with getting all of my clothes clean and in a timely manner.

This machine is great leave the clothes almost dry

This is the best by far washer we have ever had and we love it!!

The washer is great, I' not having any problems with the unit.

I was so so sooooo excited about getting this unit with the Addwash feature but unfortunately I personally discovered why this is a discontinued model. We set this up using a combination of the included instructions, Youtube videos, and our own front loader knowledge. And before you ask, yes we removed the shipping bolts - BUT if you weren't about to ask, DEFINITELY do not skip this step as it is not listed in the instructions or anywhere we noticed. We only knew because of the youtube video and our delivery guys mentioned it. Anyway, once set up and stacked, we started our first load and noticed it sounded a bit loud. Figuring it was because we had just remodeled the laundry room and there was nothing else inside causing an echo of sorts, we went outside to work. About 20 minutes into the cycle, we could hear something that sounded like an airplane taking off inside the house. Upon entering the laundry room, we found the stacked unit 5ft from it's original placement and turned completely around. It had ripped the dryer vent apart and out, pulled the dryer cord from the plug and was pulling the water lines tightly. It was shaking so tremendously, that it took both my husband and I holding it down while my son hit the pause button. Once it stopped we noted that the 4 bolts from the stacking kit had also shaken loose, which ultimately means that by some grace of God we were able to stop it at the perfect moment before the dryer had been launched across the room either destroying something or potentially hurting someone! I have never in my life seen something like this happen! When the customer service/support person mentioned it was a discontinued model on top of my unit being defective, I can understand why. This is now the 3rd defective appliance I have received from Samsung in less than 6 months.

I have always had a great experience buying from Best Buy. Great item.

The easy access doors and options make it easy to get things done.

Replaced another Samsung of 9 years and we are pleased with this one to date.

Great product and great quality. Best Buy has the best selection you need

Had the set for a while now and we love them. Wife approved!!

Just what we have been looking for. Great products with affordable price.

Seamless delivery. No trouble with setting up and usage.

It works great! I love the add wash feature. It has a lot of other cool features.

Product good. In store service was terrible. Bought online quicker and cheaper

Highly recommend this high efficiency washer! the dryer is great too!

Great for space, cost, and looks! Love it, and it looks and works great!

I bought this machin as exchange of top load washer. They had the same functionality or features but They are incomparable in performance and efficiency. If you want to save on water and electricity, this is your machine

It has soooo many functions! Can't wait to try out the steam functions

Bought it on sale and it has been a great machine with many good options.