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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 1848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,848 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer/dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and very fancy!! Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Estate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Does everything it was advertised to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little bit nervous to purchase at first but I’ll be replacing the dryer with the same brand

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just didn’t work out

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the product was pretty good. I love the way it washed the clothing and all the different settings it had but after one year of using it, the drum went out so I am so happy. I am so happy that Best Buy was able to exchange it for me and I purchased another one similar to that one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes clothes and gets them clean, what more can I say. Paired with SmartThings app never forget a wash is finished as we receive the alerts on our phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, several cycles to choose, works excellent,

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super silent, fast and great washing cycles options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice - bought for a rental house and looked great

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Making life easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quite, love that it communicate with other products in the house,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer & Dryer Machine works very good so happy yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kelson Jordan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was returned due no instructions included with open box item which resulted in major vibration.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I was disappointed with bestbuy, the guy who dropped it off, came coming up with reasons on why not to install, needless to say it’s still not installed. My wife couldn’t do it, and I work out of town. Not satisfied, paid for the extra parts just to have it installed. Nothing was in the way to install it or anything. Just lazy

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand that your overall installation experience can be disappointing.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Washer woes no more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest washer I’ve ever used! The amount of time to wash things is insane! Clothes come out so clean. The app is really cool. So many times to choose. Alerts even for end of cycles. It’s pretty cool.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to learn to use and worked really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have any complaints. Bought this in a pinch when my 20 year old washer and dryer went out in April and I was expecting out of town guests…even she liked it!! I hope it lasts as long as my old whirlpool duet set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water is always under rubber gaskets and even drips down from upper area long after wash is completed (like next day). Concerned about potential for mildew smell. A little noisy (washer in second floor laundry room). Like the quick wash feature.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Machine After 3 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the performance of this unit. Self cleaning setting really does a good job. I work outside for a living and it gets my clothes fresh and spotless even after coming home with mud and oil caked on my clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer dryer combo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set. Got the washer and dryer set and they work fast and efficiently. Before I had top loaders and they worked okay-just much prefer these and they can be stacked too! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loooove this washer. Delivery was quick and simple. Easy set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Bearings within a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this washer for less than. A year, it washed great but the bearings went bad already and we're probably bad to begin with. It has always been very loud. However it still does a great job cleaning clothes.

    No, I would not recommend this to a friend
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