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Customer Ratings & Reviews

$799.99
Save $150
Comp. Value: $949.99

Customer reviews

Rating 4.6 out of 5 stars with 1900 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,900 reviews
  • Rated 5 out of 5 stars

    Love this set!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set! Love all of the options. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had dryers that took couple times to dry. This foes it in once. Also the steam function is really helpful to get the wrinkles out of my cloths and it only takes 15mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy in San Dimas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very new bought a month ago. Does a great job and faster than our old Samsung. Only concern is that when on high spin cycle machine shakes a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warer temperatures

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple good , only criticism is I haven’t be able to set washin temperature, is set un warm water from factory that can be a punch to your bill if not remembered

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washing machine failed before it was 2 years old, the control panel failed which is a $300 part with a long lead time and fairly expensive to install. I had to scrap this and buy a new one, apparently this is a common issue with Samsung washers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great machines

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, more sour about delivery than anything. I didn't mind the dent that the washer had, it was more that they installers never asked us if we wanted the doors inverted. Overall great machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice - bought for a rental house and looked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been over a month of using this washer and all is working well so far. Make sure to level washer as I level will cause vibrations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended these washer& dryer they work amazing and really good price if you don’t want to spend so much!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Spin like crazy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be PTSD but when do the spin looks like too hard or too fast even in the minimun speed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Margarita,

      We understand that this experience with your washer is different from what you anticipated. Let's get you the help you need.

      We shared a link below to help with your washer. Click on the embedded words and choose "No" under "Did this resolve your issue?" for more details.

      Samsung washing machine spins poorly
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151797320) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loooove this washer. Delivery was quick and simple. Easy set up.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Final spin cycle clothes still wet.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We noticed after the final spin cycle when washer turns off the clothes are still very wet like it didn’t spin long enough to remove excess water from load. Our previous Samsung washer practically dried the load to a damp touch. Tried every wash cycle and same results.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We know how important it is to have a reliable appliance at home. Let us help.

      Here is a link to the user manual; kindly go to page 53 for troubleshooting steps for your clothes that are wet at the end of the cycle.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202401/20240124193442537/DC68-04355A-04_IB_WF6300B_EN_CFR_MES_240123.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147881076) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Washer Update from Kenmore to Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer has been great. No issues. It matches dryer model. While noise level is a little higher. I close the door and no issues. Like the mobile app features as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine with multiple cycles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has multiple wash settings. Love the clean feature just set it to clean overnight. Also has a compartment at the bottom front of the washer with a filter that traps pesky dog hair and keeps from clogging the hose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best delivery experience ever !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan and Reuben delivered the washer seamlessly Juan even set the calibration cycle to run before leaving Very professional !! BEST delivery experience ever !! Seems like a great washer so far ,easy to use control panel Very nice looking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has many washing options or programs. Can be controlled remotely from the app. Connects seamlessly with my wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washers have been reliable thus far. As described recommend this washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future of Time Efficiency

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely high tech machine. Some of the features may not be necessary in a family of 5 constantly using the machine but something to think about getting when living on your own and needing to set up timed washes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung washer working very well. It's quite and not consume a lot of water Remember to purchase new hose because the old hose somehow doesn't work and will have serious leak.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I was expecting! And it doesn't use a lot of water

    I would recommend this to a friend