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Customer Ratings & Reviews

$849.99
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Customer reviews

Rating 4.6 out of 5 stars with 2582 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,582 reviews
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves you’re laundry super clean I love it. I really like that it let me know the cycle

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Is very quiet as well! Price was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best washer I ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing cleans so well and it's easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Prince and quality. My wife love this gift. Perfect

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far excellent washer and the price was very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right price for the right machine for the job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great. Only complaint is the sensitivity of the control buttons. Overly sensitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an android phone this is wonderful for you. There is an app for iPhone users as well which is great to use but the app gives you access to control how much rinse power, water temp and etc.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Pretty and powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets here. I love ths machine. It does a great job, and is quiet. Also thebrose gold is gorgeous.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Not worth the hype

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes good but too high tech, the spin cycle causes lots of damage

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello CandaceG,

      We understand that dealing with a washer that causes damage can be disappointing. Let us help.

      Below is a link to help when the spin cycle causes lots of damage. Browse the guide until you see the "Clothes are torn, ripped, or shredded" section for the recommended actions. This section also has another link about the washer cycles and settings.

      Laundry is stained or damaged after using a Samsung washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108628/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149471831) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and works great. Easy to install and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! It was easy to operate. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Double ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size, the color, everything is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient washer.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my parents in law, they mentioned they love it. Only issue was delivery, Best Buy likes to lie about not being to delivery in the middle of nowhere. It has happened 3 times in a row where they cancel the delivery the day of. Say the product was damaged, but have it in stock in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!!! Best washer and dryer I’ve ever had!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine.......but??!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, functional, efficient washing machine. However the technician who installed the unit in my home didn't check if the water lines were clear. 4 days into owning the machine starting gushing water through the drain. A good amount of water had collected inside the washer tub!!. I called Samsung Tech Support and they were useless. They couldn't determine what was causing this draining. I read up and had to drain the machine from the bottom and clean the washer filter. It's been all good since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sale Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older model Samsung washer that would have cost more to repair than purchasing this brand new one that was on sale. Excellent features and great value with the discounted sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Deal of the Day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deal of the Day, great price and awesome product. Easy to use, smart capabilities also a nice benefit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, not load, uses less water, faster drying of clothes and towels, and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and efficient. No noise or very low noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is beautifull the washer, the professional is cute

    I would recommend this to a friend
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