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Customer Ratings & Reviews

$799.99
Save $150
Comp. Value: $949.99

Customer reviews

Rating 4.6 out of 5 stars with 1900 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,900 reviews
  • Rated 5 out of 5 stars

    New washer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know you're an adult when you're excited to do laundry. It plays a little song and I'm so happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with our purchase definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Punctual and professional. I had a generally good experience with a delivery and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, on time delivery. best buy is the BEST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and great sales help , we were happy with deal , they beat other offers from other retailers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love how the white sanitize feature leaves my cloths super white. wish i could turn on with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Joe. He was great! Helped us pick a great set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung did again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift for the wife and she loves it.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer operates seemlessly! The control panel is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is really good. So far no issue. Like wifi feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good and is stackable. Also fits in small places!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Nice and Practical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a super nice and practical washing machine, its washing is very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dry1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer Samsung model for any one to buy. The only issue is black color not available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andy landaverry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and it came packaged very well. Repeat customer!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far washer works good. The chime is annoying. Filter assembly si plastic and should be more robust.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. It can make the clothes musty if not cleaned cery often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as it should.love the color and wifi features..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer.. It goes well with the dryer..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, i would recommend it as much people i can

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loud banging sound during spin cycle.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works good except when spinning up in the spin cycle, makes a loud banging noise. Lasts for a couple of seconds but it sounds like the tub is beating against the side. Had Geek squad come out. Check machine for level and ran tests which had no faults.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Happy,

      Let us guide you to fix the noise in your washer.

      For best performance, we recommend installing your washer on a solid floor. To minimize vibration and/or unbalanced loads, wood floors may need to be reinforced.

      You may refer to this link:

      The washer is noisy, and scroll down to rattling or clicking (related to banging noise), and you may click the hyperlink about the level of your washer:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      You may also watch this video to understand the noise on your washer (from 0:52 to 1:25):
      https://www.youtube.com/watch?v=SknGZKLd9AY

      Should you need assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145812221, to help our team pull up your information.

      Have a great day.

      Melardo Samsung