Customer Ratings & Reviews
- Model:
- WF45B6300AW
- SKU:
- 6491511
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.
This summary was generated by AI based on customer reviews.
Does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but some shaking during the spin cycle.
I would recommend this to a friendSamsung Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer, spins fast to reduce retained water and saves on drying time.
I would recommend this to a friendAbsolute junk, broken unusable after 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total junk. I bought this brand new, used it for two years lightly (1-2 loads per week, never overfilling, using HE detergent). It broke and sounded like a jet engine. After fighting with Samsung customer service for a month and submitting a BBB claim Samsung finally sent a repair person who said the counterweight was broken and it was not repairable. They said they'll give me a "buyout". Now I'm fighting with Samsung to get a timeline / answers for how this "buyout" is supposed to work. I've sent follow up emails daily for the past week and the agent on the case yelled at me that contacting him isn't going to move it any faster after he told me it would be 1-2 days before I'd hear back. Their products and service are a joke. I'll never buy another Samsung appliance again. Save yourself the headache and spend another $100 for a machine that will last 10+ years, not this junk that is unusable after 2 years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
I can't imagine what you are going through right now. Let us help you with your washer.
Here is a link for troubleshooting steps for your washer that is noisy; kindly choose the one that matches, watch the video, and click the embedded words.
Samsung washing machine is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147968114) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Excellent ITEM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent item. It can fit a fully-loaded load.
I would recommend this to a friendAmazing washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is amazing, i can control from my phone
I would recommend this to a friendWasher stopped working in less than 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer stopped working properly in less than two years. Not worth the trouble. Better value else where.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We understand how it feels to have appliances that have stopped working. We would be delighted to speak with you to determine how we can best assist you with your washing machine. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150595963) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product for the price tag is more than good
I would recommend this to a friendSamsung
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t buy another Samsung washer. We had to replace the first one in 8 years . This one makes a loud noise & Best Buy tried to fix it, but, didn’t.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand that dealing with a noisy washer can be frustrating. Let us help.
Here is a link for steps on what to do if your washer is noisy. Please play each sound and pick the sound that matches the noise you hear from your washer. Kindly click on the embedded word if one prompt and watch the video included.
Samsung washing machine is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147142108) to help our team pull up your information.
Have a great day.
^Camille
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product very nice and durable. Fit our needs!
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good .not a big Samsung fan but could beat a deal .
I would recommend this to a friendNo shaking during spin cycles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is excellent, no shaking during spin cycle.
I would recommend this to a friendGreat washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does it’s job. Better than washing in a sink with dish soap
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. Great product. Cant wait for the dryer
I would recommend this to a friend- Pros mentioned:Noise level
FANCY!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine! Plays a jingle when load is done, and light on noise during use! Very happy with my purchase, great customer service provided!!! Will be back for the matching Dryer!!
I would recommend this to a friend nice product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome product we really like it. we recommend it
I would recommend this to a friendVery nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good solid built unit. A bit technical but learning jack to operate.
I would recommend this to a friendHappy with my new washing machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase. The delivery and installation went well.
I would recommend this to a friendDisappointed with Appliance Quality and Support
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve been long-time fans of Samsung’s TVs, watches, and mobile devices, which are all excellent, so naturally, we trusted them for our home appliances. Unfortunately, that trust was misplaced. We purchased a front-loading washer (model WF45B6300AC) 27 months ago for $850, and it has already failed twice. The most recent issue, which seems to be a well-known problem, will cost $660 to repair. Neither issue was covered under warranty. Adding to our frustration, the ice maker in our refrigerator also stopped working just after the warranty expired and the matching dryer's drum is beginning to squeak. Given our experience and that of others we know, it seems Samsung appliances are not built to last, and the company’s customer service does little to address these ongoing issues. We had high hopes based on their other products, but I can’t recommend their appliances given their poor reliability and inadequate customer support. We will never buy another Samsung product again.
No, I would not recommend this to a friendSamsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer but can be tricky if you don’t follow directions
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good I love it so much and the price was good too
I would recommend this to a friend