Customer Ratings & Reviews
- Model:
- WF45B6300AW
- SKU:
- 6491511
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.
This summary was generated by AI based on customer reviews.
Nightmare, product and Warranty and installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nightmare, installation and product. Product shakes makes extremely loud noise I bought they warranty they refuse to fix or do anything about it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Our goal is to assist you at any time. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with this purchase and address any other concerns you may have.
While waiting for the retailer's resolution, take some time to address your washer's concerns. Please click the links and the hyperlinks, and watch the embedded video (if available) for helpful tips.
Samsung washing machine is shaking too much (If the problem persists, click "NO" for more help):
https://www.samsung.com/us/support/troubleshoot/TSG10007111/
Samsung washing machine is too noisy (Please choose the best that describes the sound that you are hearing):
https://www.samsung.com/us/support/troubleshoot/TSG10007169/
Have a great day.
-John
- Pros mentioned:Ease of use
Nice and quiet machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying this product never disappoint easy to use and happily with money to purchase this machine.
I would recommend this to a friend Makes clicking noise during spin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer makes some noise when it goes into its spin cycle. Doesn’t seem to spread the load evenly in preparation for spin cycles and makes clicking noises.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to share your experience with the Samsung washer. Let us help you with the appliance SamuelL.
Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
The washing machine shakes & vibrates or is noisy:
https://www.youtube.com/watch?v=ywOrH59K9Rw
Cycles, settings, and features on your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00061937/
The best laundry load size for your Samsung washing machine and dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Excessive vibrations or makes noise on page 51.
https://downloadcenter.samsung.com/content/UM/202301/20230103164743297/WF6300B_UM_DC68-04355A-03_EN_CFR_MES.pdf
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145373174) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Capacity
Best Buy delivers the goods.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. We really like the "fast wash" feature. The larger capacity is also a plus.
I would recommend this to a friend loud banging noise
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.please stay away from this washer and all Samsung home electronic products. This is a 12 month old washer but, the Washer spin cycle is too too too loud with a banging noise. I cant even wash clothes with guests around. Never have i ever experienced this with my 10 year old whirlpool washer. I originally thought i was overloading my washer but the problem persisted with only 5 shirts in it. The factory warranty is over and Samsung acknowledge that this washer model has a fault but they are telling me to pay 700 dollars and up-grade to another washer. I believe BestBuy deliberately sold me a faulty washer.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use, does a wonderful job, and makes my laundry space look very modern 
I would recommend this to a friend Good till a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for atleast an year then it started to be very noisy, shake a lot. JUST BAD LUCK
I would recommend this to a friendBrand response from Samsung
Posted .We aim to improve your washing experience, RicardoG. Let's get this taken care of.
Here are some steps to take when the washer shakes and makes a loud noise. Please click the links and hyperlinks and watch the instructional video for tips. If the problem persists after completing the recommended steps, click "NO, I NEED MORE HELP" for further assistance.
The Samsung washing machine is noisy (Please select the best that describes the sound that you are hearing):
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
The Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/#run-a-vibration-test-cycle-on-the-washing-machine
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146639910, to help our team pull up your information when you message us.
Have a great day.
-John
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have the washer and dryer and are totally obsessed with both!! Highly recommend!
I would recommend this to a friend- Pros mentioned:Noise level
Smart Things, Smart purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the purchase, the machinery is very quiet, I recommend it.
I would recommend this to a friend Good enough
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like second time I have to replace this washer. There is a huge vibration in the machine.
I would recommend this to a friendDon't do it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this washer 60 days ago. It has an issue in the electronics that Samsung has sent technicians out to try to make work 3 times. The last time they told us they don't know how to fix it. It qualifies for the FEDERAL LEMON LAW, MAGNUSOM MOSS ACT, but actually getting the money back is becoming a full time job. Best Buy will not take it back. This is the second Samsung washing machine I have owned. The first one was recalled several months after I bought it for the top blowing off while spinning with a force that was breaking people's jaws. There will not be a third attempt at owning one of their washers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AndreaR,
Thank you for leaving us a review of your overall experience with your Samsung washing machine; we'll be glad to look into this for you.
To better assist you, please get in touch with our Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG), so we can answer your question or transfer you to your local store to answer your specific concern.
Thank you!
-Angelica
Best washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My clothes come out so clean. I would recommend this washer to everyone.
I would recommend this to a friend- Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to use. App integration is great. Excellent value.
I would recommend this to a friend Samsung washer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful machine, but it does not work properly. It shakes ridiculously and now I have to get another one. Thank God for warranty!
I would recommend this to a friendBrand response from Samsung
Posted .Hello TaraL,
We appreciate the review of the washer.
Should you need further support with the new unit, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
Samsung washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stoped working after 1 year and 2 months. Would not recommend
No, I would not recommend this to a friendStay Away
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd Samsung (same model) I’ve purchased since March 2020. The 1st one began to leak shortly after the 1 year warranty expired. Shortly after that, the rubber seal on the door tore. After countless calls and chats with Best buy I found out it would be almost the same price to buy a new one than replace. So fast forward, I purchased a new one and now a few months after, it’s now making an awful sound during spin mode. Stay away! Samsung doesn’t stand by their product when called.
No, I would not recommend this to a friendBrand response from Samsung
Posted .EdwinC, noise from the washer happens, and it can be frustrating. Let's get this sorted out.
Below is a link to help you diagnose the noise the washer is making. Please play each sound and pick the sound that matches the noise you hear from your washer. Kindly click the embedded word if one prompt and watch the video included.
Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147650171) to help our team pull up your information.
Have a great day.
^Camille
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer. Clothes come fantastic. Definitely buy it.
I would recommend this to a friendDo not buy open box!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy! Bought open box, had a little dent not a problem. Got it home worked great 2 days after i could no longer return, started to act up on us. Wouldnt wash, door can not lock properly. Now almost a month and no longer wants to wash at all. Can't get anyone to help.
I would recommend this to a friendStrongly dislike
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible whasher! Installed, leveled. Loaded it up for the 1st time and the vibration when spinning was insane. The washer was moving around causing damage to the laundry room. 2 people could not keep the washer from moving. Leveled the wahser again and still had the same issue. Ended up returning the item and bought a new one different brand, and had no issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you for choosing Samsung for your washer needs. We are saddened to hear that you had an issue with the washer vibrating so much, even if it was properly leveled, which resulted in you having the washer returned and replaced with a different brand. We look forward to working with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is ok not the best settings to choose from and size not great on inside .
No, I would not recommend this to a friend