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Customer Ratings & Reviews

$599.99
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Comp. Value: $809.99

Customer reviews

Rating 4.7 out of 5 stars with 382 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, minimal noise level, and large capacity of the 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer. The ease of use, removable agitator, sleek design, convenient size, and appealing color are also well-received. However, some customers have reported concerns regarding washing quality and balance issues during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 382 reviews
  • Cons mentioned:
    Washing quality

    Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a fan of samsung because there customer service is trash so hopefully i dont need them . Ive had this washer for about 2 weeks now and like the first comment says its a little deaper than you expect. I sometimes us a stool to get small items off the bottom .no biggie there . Im short and it was $600 and it washed better than my last maytag . so thankful to have deap fill with this thing so little water is used in these new machines they dont really clean your clothes. Our clothes are smelling better than they have in awhile

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 4 out of 5 stars

    Overall, a good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer to replace my front-loading Samsung washer that was 10 years old after it flooded my home. I was hesitant to purchase a top-load washer because I hadn't had one in nearly 20 years, but I was done with front-loaders. I'm impressed that this washer gets our clothes so clean! I believe that the agitator makes a huge difference. I am a little sad that this model does not have a Super Speed feature like my old one, and I should have looked to make sure that it did before I purchased it. That particular feature is PRICELESS and I miss it terribly, so I deducted a star for that. I'm also a little sad that the cycles are approximately 20% longer than my old washer - but that may very well explain why our clothes are cleaner. Personally, I do have trouble reaching the bottom, but it may be because I have tiny T-Rex arms =) I've only had this washer about 2 weeks, but I'm overall impressed with it. It is sleek and shiny... for now and it has a smaller footprint than my old one, which makes for more room in my laundry room, which is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT!!! so far. The gripes other people have about it dont bother me. Its beautiful, works GREAT and I LOOOOVE ITTTTT!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. doesn't spin the clothes out quite as good as my old machine but i am overall pleased. I like the pleasing sound it plays when it is finished.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the Price. It takes a little longer to wash my clothes than the last washer that I had, but holds a large capacity and washes thoroughly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for the washer and it runs quietly with multiple options to select from depending on laundry needs. One of the best buys for your money.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    happy wife, happy life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is very happy with her new washing machine, very quiet and modern.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great and looks awesome! It is also quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, Love the smart things capabilities it has, definitely need to get the dryer now

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and great product. I bought it with the dryer. For heavy duty clothing and beddings. I don't have to wash or dry twice. Very awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Can put in detergent and softener and have it wash through the cycles efficiently. Saves me a lot of time!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Mac daddy of machines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is huge! I am 5 feet tall and I had to buy tongs to reach the bottom! But that’s OK I have no problem adapting. It pretty much does anything you needed to do effectively quietly the way it needs to. I have no complaints and I have used it for almost a year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Great product. Works well. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer , I love everything about it. Must have!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washing machine, ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so beautiful!! I love that the washing drum is so large and deep that my comforters get a good wash.

    I would recommend this to a friend
  • Cons mentioned:
    Washing quality

    Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had any issues takes longer to clean than my old washer but usues way less energy and water!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better then expected and the abilty to set from WiFi is great

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Home Owner

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer for the price. looks great and is very quit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does a great job of spin drying clothes. Huge tub.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason I purchased this washing machine is that our old front loading machine did a horrible job of spin drying the clothes. My electric dryer often took hours to dry a single load since the clothes were so wet. This one looked like it would do a good job of that. The second reason is that I wanted a machine with an adjustable water level. I was tired of using water saving machines only to have to use a second rinse because they leave too much soap in the clothes, or them simply not getting things clean enough. On the first point, this washer does incredible. It does the best spinning I have ever seen, and our laundry gets dry in a fraction of the time it used to take. The water level however is annoying. If you wait with washing till you have a hamper full, you'll just want to use the extra high level, even though it may seem like more water than you need. The regular high level is way down in the tub and does not cover what I consider a medium size load. Clothes stick out several inches and don't get pulled under by the agitator during its normal movement. Also, the auto water height selector does not pick a high enough water level even after calibrating. So for me the water level feature only works for small loads which I almost never do, which is why I deducted a star. Otherwise, I am quite happy with this washer. It washes more clothes than any other washer I have ever owned, still getting them clean and spun dry. It has all the basic settings I use, along with nice pre-wash options. It's nice to be able to check your laundry through the glass lid, and be able to pause it to fix any issues. I would recommend it, so long as saving water is not your primary objective.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Easy to use and pretty to look at!!!!

    I would recommend this to a friend
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