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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1558 reviews

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Rating by feature

  • Quality

    Rating 3.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 4.8 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer's cleaning performance and large capacity, frequently praising its quiet operation and ease of use. However, some customers have noted that the spin cycle could be improved, and the depth of the tub may be a concern for some users. A few also mentioned occasional issues with the washer's balance during the spin cycle, particularly with larger items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,558 reviews
  • Rated 4 out of 5 stars

    Very good machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had decided to buy new machine, checking out some reviews on this one, made my decision easier and so far we all like at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace our old washer during the big Samsung recall. This one is a big upgrade and does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this washer, even the sound it makes when the wash is complete. She is very happy so am I.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is everything I'd hoped it to be plus more! The grandkids love watching the clothes get cleaned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Samsung I have bought. Is a lot different than my old one. Has a lot of things to us and get use to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer for a decent price! Looks good in my laundry room...now I need to get the matching dryer. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy so far with this washer. We love it so much more than we did our front loader we had before this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer with assortment of options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer if you're looking something extra more than just white, color and perform press. Child lock is a bonus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of the Samsung recall of top load washers that may exploded! But so far so good after the exchange

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity but not sure if agitation is good enough for thorough cleaning of clothes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works wonderfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works wonderfully! It's so quite and washes my clothes very efficiently. I am happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has already saved me money over my old washer and the high spin speed makes my dryer more efficient as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washing machine because of the price and because of the features the machine works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this washer for our new home and I am not disappointed. Great washer, and live the different settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer is great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer save me so much time that I only need one day to do all my family laundry. I love the washing options!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement washer after the recall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this machine after the recall with the credit from Samsung. Works well without the risk of exploding lid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and gets the job done. Only purchase Samsung appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy Samsung products and this washer was a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer. Samsung is a fantastic brand. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer seems to get my laundry cleaner than my old "agitator" washer and uses much less water.

    I would recommend this to a friend
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