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Customer Ratings & Reviews

Your price for this item is $375.99
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The comparable value price is $479.99

Customer reviews

Rating 4.6 out of 5 stars with 2183 reviews

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96%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of setup, smart TV features, and price of the 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV. Some customers have concerns about the slow response of the TV to the remote control, the design of the remote control, the volume, and the refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,183 reviews
  • Rated 4 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been working awesomely and wifi opt is cool

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture TV but entry level Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Very nice picture, best in that price range. Cons: Smart features not available immediately after turning TV on. It takes time to start applications. Roku is doing much better than Samsung smart feature.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beware of poor custmer service with Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV in dec. 2014 and in February, it would not work. I dealt with Samsung direct and got the complete run around. I left a message to have the Samsung supervisor call me three weeks ago, and received no call. I e-mailed the CEO and received no response. Best Buy Geek Squad fixed the TV, as it needed a new main board. Think twice about not buying the geek squad protection. You'll never have to deal with Samsung directly. We made this mistake. Fortunately, Geek Squad fixed it. The TV itself seems fine. Note: Best Buy was not the problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, clear picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV a couple of weeks ago. Great TV, clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv. Great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has great picture and sound. Also I got this tv for the same price I was going to go to Black Friday at Walmart. For the same model.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Samsung tv. The picture is amazing on HD. Samsung always has great products that are reliable

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual a Samsung that works well. It is a great secondary TV for us. It has a very good picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture Color is excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good HD picture quality with all the smart hub applications

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, Great Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will only buy Samsung TVs. Great picture, no problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 2 out of 5 stars

    Get Read for Frustration

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is of a high quality. Get ready for frustration when trying to use any of the menu options, setup and smart tv features. Samsung software appears to be of a very low quality. However, once it's setup it is a little more tolerable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Uverse connection frustration

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent all day trying to connect Smart TV to ATT Uverse and still have not had any success. I have a Sharp & LG tv with no connection problem. Found multiple threads on line with people having problems connecting. Picture itself is great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not watching

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i ordered tv through best buy, shipped immediately in two days, I was very excited got home unwrapped it ,and wow no stand mount in box unable to put together, thing wont stand up, called Samsung was told it would be14 days before I receive a mount in the mail, still laying on bed , waiting previous Samsung 32 " burned out in nine months, they refunded it after 9 phone calls and 9 different ticket # I will never purchase another Samsung tv, cheaper models work better"

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT FLASH SUPPORTED!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv except it is does not support flash. Major flaw. Read up with a google search for more comments. You can't watch anything through the browser (espn, Facebook videos, anything) because of this. What is the point of a smart tv??????

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, and especially for the value. This is high quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent brand, had this tv for 5 years now. And never had a problem.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Backlight Went Out - Do Not Buy Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung TV and the Backlight went out on it after a year. Just out of warranty and Samsung says "Sorry, nothing we can do". The part to repair the TV costs the same as buying a new one. STAY AWAY FROM SAMSUNG TVs!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    $&#_=+ smart hub updates!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to love this tv, but the smart hub updates constantly, probably once every couple of days if not even more... closer to nearly everyday. This morning it took 20 minutes! Which wouldn't be a huge deal if it didn't happen ALL THE F$_#/=ING TIME! At this point it makes me irate. I have owned this tv for over a year. Never again. I'll just get a regular tv with a roku or fire sick.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't seem to get the colors right. Does anyone have a calibration setting for this TV. Thank you in advance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apps Not Accurate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two Smart TVs and the FIOS app that is advertised does not work. In fact it was pulled on both of them, the 40" and the 32". I will change my review if Samsung fixes this problem which has left many customers quite discontented. There are other issues if you count on the internet browser which seems to be missing the possibility of downloading a flash player.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great TV but misleading about SKYPE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great but you are not able to use Skype (which is one of the main reasons why I bought it. The reason why I see it is misleading is that in the TV box you clearly see the Skype app logo

    No, I would not recommend this to a friend
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