Customer Ratings & Reviews
- Model:
- UN43TU8000FXZA
- SKU:
- 6401747
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 43" Class 8 Series LED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the vibrant and sharp picture, making it an excellent choice for gaming and movie enthusiasts. The simple setup process is also widely appreciated, making it a hassle-free experience for users.
This summary was generated by AI based on customer reviews.
i bought the tv and left
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.greatgreat great great great great great great great great
I would recommend this to a friendQuality view
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good viewing quality, easy to mount to a wall, etc.,
I would recommend this to a friendVery nice value for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. A bit soft on the colors and contrast. Great value.
I would recommend this to a friendLines
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had mine for almost a year but in the last 3 months there has been lines popping up across the screen. There are 4 so far. It's not distorting the screen to bad but in certain coloring and lighting on screen, you can definitely see it.
No, I would not recommend this to a friendOK for average tv watching
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TU8000 is a decent TV but falls short on brightness and contrast. When set to normal brightness for movies, the contrast suffers. When contrast is set correctly, brightness is to low for dark scenes. Very poor off center contrast and fading of picture.
I would recommend this to a friendGreat tv unit with great picture and sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.However, the remote is not user-friendly and really sucks.
I would recommend this to a friendEasy setup!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box and watching shows in about 20 minutes!
I would recommend this to a friendSamsung 43"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the cost it has the basic functions that I need.
I would recommend this to a friendLitttle disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it still trying to figure it out completely
No, I would not recommend this to a friendsuper tv great price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a very good display especially for the price.
I would recommend this to a friend- Pros mentioned:Picture quality
Keeps losing connection to WiFi.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has great picture. Has great features when the WiFi works. When it loses connection I have to do a factory reset every time, wasting about fifteen minutes. The reset network setting does nothing at all. Very frustrating. Stuck with it now it’s outside the return policy. May have to get a firestick to get the features that stopped working on the TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Theredkoolaid,
Thank you for your purchase and review.
We suggest you try the following for optimal connection:
1. Use 5G WiFi if possible
2. Try wired LAN if available
3. Try repositioning the router so there are no obstacles between your TV and the router
I hope this helps to solve your concerns.
If the issues persist, please reach out to Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM – 9PM EST (Mon-Fri)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F, and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
-Samsung Ambassador
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV Used in my summer kitchen backyard Works well
I would recommend this to a friendWifi Frustration
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would love to give this 5 stars. However, the WiFi issue is beyond irritating. Basically every time I turn on the TV, I have to hold the power button for 5 seconds to allow the TV to fully reboot and connect to wifi. This NEEDS to be resolved. What’s worse is that all worked ok in an earlier version of the firmware but this 1400 version introduced the issue. I will be buying more TVs in the near future but they won’t be Samsung if they can’t fix this issue.
No, I would not recommend this to a friendTV arrived with crack in a screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV arrived broke but best buy replaced immediately and haven't had any problem with the new one. I can't give details about the quality of the TV because I bought it as a gift for my kid. She hasn't complained since it was fixed. Would buy again.
I would recommend this to a friendBrand response from Samsung
Posted .Allen,
I am sorry that your first TU8000 TV came broken.
I hope your daughter is enjoying the replacement TV.
If you have any questions about features or usage, please know that Samsung Customer Support is here to help, and can be reached via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
-Samsung Ambassador
- Cons mentioned:Remote control
Worst tv ever!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't wait to return this tv. This tv is NOT 43". It's a big lie! The tv is 37.9" wide, 42.5" diagonal. I recommend reading fine prints before purchasing. The picture suddenly turns to black and white, with a weird glare. It has old fashioned quality, and i can't believe it's a 2020 model. The remote is tiny and frail. I'm upgrading(so i thought) from a 2006 sleek Samsung which has very strong good quality picture, but just started acting up for no reason. Bye bye Samsung, your integrity has fallen to zero. I guess I'll have to switch another brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mary,
I am sorry that you are not happy with your purchase.
Please know that TV sizes are based on diagonal measurement.
If you keep seeing the glare on your TU8000 TV screen, please reach out to us for troubleshooting or warranty service.
You can contact us via:
1) Phone: 1-800-SAMSUNG
Available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
We hope to hear from you soon and assist you with a satisfactory solution.
-Samsung Ambassador
SamsungClass8Series
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Samsung Crystal Class 8 Series Smart TV - For some reason within 1 week of purchase we were experiencing pixilating in the picture - started doing it more & more so we returned & purchased a different Samsung tv
No, I would not recommend this to a friendBrand response from Samsung
Posted .SamsungSoundbar:
Thank you for sharing your review of the Samsung TU8000. I am very sorry that your experience with this TV was less than perfect, and you have decided to replace it with a different model. Thank you for being a loyal Samsung customer.
Your feedback regarding this model is important to us and will be shared with our internal teams.
Should you have questions or need assistance with settings, setup, or features with your new Samsung TV, please know we are always here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Cons mentioned:Remote control, Smart features
Worst TV ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible remote. Everything thing is buried in menus No exit button Very difficult to switch from UTube to regular TV. No smart button
No, I would not recommend this to a friend Horrible leg stands
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV. The new legs placed on the edges of the screen do not allow for easy placement on furniture. The earlier center stand was much more functional and still looked classy.
No, I would not recommend this to a friendConnectivity Issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited to purchase this tv however I had to return it after a week of having it. I loved the screen quality and everything about it except the fact that it kept disconnecting from the internet (WiFi) every 30 min. I did every troubleshooting step... I even took the tv to my friends house and tried connecting it under her WiFi just to make sure it wasn’t my internet but I ended having the same issue. I eventually gave up...It was definitely not worth keeping it for the price that I paid for
No, I would not recommend this to a friendBrand response from Samsung
Posted .Paola123,
Thank you for your review of this Samsung TU8000 4K Smart TV. I am sorry that it did not work out for you.
Your overall customer experience feedback is important to us and will be shared with the product team.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact our Customer Support via:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
We hope to regain you as a customer in the future.
-Samsung Ambassador
- Cons mentioned:Remote control
Problematic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst remote ever created. Tv designed for use by multi platform users. Streaming apps and tv is not comparable with various remotes including Verizon. Do not recommend
No, I would not recommend this to a friend
