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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 182 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the 43" Class The Frame QLED 4K UHD Smart Tizen TV (2022) highly for its exceptional picture quality and ease of use, praising its Art Mode and the sleek, low-profile wall mount. While some users found the remote control and software less intuitive, the overall experience is overwhelmingly positive due to the TV's aesthetic design and user-friendly features. Many appreciate the lightweight design and matte finish, which enhances the viewing and art display experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 182 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but great picture and smart tv features, attractive design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints perfect tv, not sure why anyone will give it less than 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    43” Samsung (Frame)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier. Delivery, install, quality… all great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture. The frame is a very nice option once you decide on purchasing pictures or downloading your own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    43 inch frame tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Be careful installing - seemingly very fragile. Light sensor for picture is not the best and during day can turn off.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      BBReviewer,

      Thank you for sharing your experience. If your Frame TV stops displaying art while Art Mode is activated, it could be because Night Mode is enabled. This mode detects light around the TV and automatically turns off the TV if the room is dark or dimly lit. You can resolve this issue by turning off Night Mode and turning on Sleep After:

      1. Navigate to the Art Mode Home screen.
      Art Mode settings can only be accessed from the Art Mode Home screen. If art is currently displayed on the screen, press Return on the remote to go to the Home screen. Or, navigate to Art Mode from wherever you are on the TV.

      2. Turn off Night Mode.
      Scroll all the way down to Art Mode Options, and then highlight Night Mode. Press Enter on the remote to switch Night Mode from On to Off.

      3. Extend the Sleep After time.
      The Sleep After feature will turn off Art Mode after a set amount of time if no motion is detected around the TV. Sleep After is also located under Art Mode Options and can be set from 5 minutes to 4 hours. Select the Sleep After icon to select the desired time.

      A software update will be released soon to correct the issue with Night Mode; please ensure Auto Update is enabled by going to: Home > Settings > Support > Software Update > Auto Update = On.

      If there’s anything else we can help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Fireplace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frame TV is very cool! Love the still pictures inside to pick from. I always love a fireplace, but living in Florida makes no sense. These last couple of days have been cool for us , so we put on the T V ‘s Fireplace and tada we have a roaring stimulated fire! Merry Christmas! So much fun. Ty Samsung for this unique idea.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Frame 43

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, it is crisp and clear. This is very slim on the wall and looks like an actual picture when not being used.

    I would recommend this to a friend
  • Pros mentioned:
    Wall mount

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv the mount and bezel help make the tv great looking and functional.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television. No glare, excellent picture. Love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great frame!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv, it looks just like a picture frame! It fit so great in our kitchen! The only problem was that 14 days after purchasing, the tv suddenly did not turn on. Fortunately, we exchanged and hoping it doesn’t happen again!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frame TV review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought used. So don’t expect an full experience that tv could have been dropped but I turned it on and it never functioned right so I ended up returning it. However beautiful tv and the concept is awesome.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KalebB,

      Thank you for taking the time to provide feedback on your open-box Frame TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.

      We do hope you will give Samsung another chance when purchasing your next TV. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely aesthetic and even better picture. Looking forward to hanging it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with very minimal wire management needed. It’s external box is very minimal and blends in well with the environment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Art gallery in my kitchen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From Monet to Bloomberg TV, what a concept. Love the portrait aspect and a great picture.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great look, terrible operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible experience. I thought I would save a few bucks and buy an open box. Best Buy claims that there might be some cosmetic damage and missing parts but the TV would operational. This was missing both the remote control and the and the connection cable rendering the TV inoperable. I would have returned it but I'm 4 hours from the closest Best Buy. Best Buy was incredibly unhelpful and couldn't even offer me the missing parts for purchase. The TV itself look great but beyond that its awful. The menu is convoluted and a nightmare to navigate. The TV keeps trying to steer you to the Samsung tv app. There is no getting around it. The remotes last for only a few months and are not rechargeable by wifi or solar as they claim. You need a very specific charger to charge it. no matter what app I use the TV will only rewind 3 seconds at a time. The TV itself is slow to react to the remote and often turns on for no rhyme or reason. Unless you need the low profile and frame options, get something else

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and picture is unbelievable. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Picture quality is excellent and looks like a piece of art on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv i ever bought. From now on SAMSUNG EVERYTHING!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Looks like Artwork

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is exceptional. Looks like art

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, timely delivery, Samsung Frame was a great pursache, It is very aesthetic and versatile, for decorating and entertaining at the living room!!

    I would recommend this to a friend
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