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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 104 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the 43" Class The Frame Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality and innovative art mode, which allows users to display artwork when the TV is not in use. While some customers find the subscription cost for the art mode to be a drawback, many are pleased with the overall value and quality of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 104 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV but pricey

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality although not as good as OLED. The artwork really looks legitimate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Frame TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 43” Frame TV as a open Box and saved some money. I like the Art displayed during the day and the operating system of the TV. Definitely worth what I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy saves the day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the installation, the Geek squad tech noticed a flaw in the screen, and quickly took steps to solve the problem. Thanks Geek Squad, you saved the day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great rendering of paintings / photos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rendering of paintings / photos is very realistic due to the 4K display and light adjustments of the screen. Looks just like a picture frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great in kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the tv for our kitchen where we spend a lot of time . Hopefully we can find a way to display my wife’s paintings on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just the right tv for bedroom

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit of an odd setup unless your walls are open to fish the wires through to a central location for the box, but we like it. Love the frame look. Wish we could afford a bigger one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, sleek TV with great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV for the option to show art when not in use, and we enjoy the many features it offers. Installation was straightforward using the included mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newsart

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like have art of best quality on the wall with ability to add news when needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had wavy line

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv but ended up having a wavy line on the bottom of the screen after a week of use. Had to return it. Store was out so had to buy another kind of tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The end result is the same thing that I have done so much in my past and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most versatile TV in the house!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to watch TV and show off family photos from this very creative display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my new frame tv. Its so pretty and I love it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice piece of art, no wait, now it’s a tv. Uhm

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture but portraits won’t stay up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great but frame will not keep portrait up. Would have paid less for just TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Witz,

      Thank you for purchasing this Samsung Frame QLED TV.
      I am sorry that you are not completely satisfied with it.

      So that we can better troubleshoot this issue and provide steps towards a solution, I invite you to please contact Samsung TV Support via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport

      If you have not already done so, we invite you to register your new Samsung TV at:  https://www.samsung.com/us/support/register/.

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Masterpiece TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks awesome in TV room and gets many compliments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, just what I was looking for in my living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family love this Frame TV very much!!! Nice quality!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. It’s not quite wireless since it requires the one connect box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Picture TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV is you want one that doesn't look like a TV. The subscription isn't worth it however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the art option, and very nice looking!

    I would recommend this to a friend
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