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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 104 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers value the 43" Class The Frame Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality and innovative art mode, which allows users to display artwork when the TV is not in use. While some customers find the subscription cost for the art mode to be a drawback, many are pleased with the overall value and quality of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-104 of 104 reviews
  • Rated 2 out of 5 stars

    Poor Service From Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Open box TV on 05/25 from best buy. Sales person did not provide any details about what all accessories are missing. I found out that remote and stands were missing. Suggestion to best buy , ask your dealers/employees to be transparent about what they are selling.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Art mode is finicky, wont stay on.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent TV but not worth the premium. Art mode wont stay on, even after update and multiple resets. Bezel accessory almost saves it and is a nice touch, if a bit expensive for some plastic.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    More of gimic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a ok tv. I purchased for my store front. It does its job but definitely not worth the premium. Also not easy to use at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung Frame TV 43" 2019

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv worked well for several months. Once the factory warranty expired most of the tv settings stopped working. Bestbuy offered no support and neither did Samsung since the factory warranty was expired. BestBuy should have covered the repairs but insisted Samsung do it, which they also refused.

    No, I would not recommend this to a friend
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