Customer Ratings & Reviews
- Model:
- UN43U8000FFXZA
- SKU:
- 12161418
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
- Pros mentioned:Picture quality
Samsung 43" U8000 2025
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and it was shipped to our home which made it so easy!
I would recommend this to a friend Stay Away From ALL Samsung TVs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tizen user interface for this Samsung TV is horrendous. It's a nightmare. My last TV was a 2016 Samsung 4K TV -- and it was pleasant to use everyday in every way. I told everyone I could that Samsung makes the best TV. This 2025 model has obliterated that opinion. Every single day I suffer through layers and layers of garbage and an endless barrage of ads. Making a simple change -- like to the brightness level -- requires so much time and energy because it's 1) sooo slow and 2) ridiculously not user friendly. I bought this TV because all the reviews are good. But look closely -- ALL THE REVIEWS WERE "INCENTIVIZED". 2016 Samsung 4k TV: Awesome experience 2025 Samsung 4K TV: Nightmare experience
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Robert,
Thank you for sharing your experience with us. Please know your opinion is important and will be shared with our internal teams. If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Great purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Easy to set up and add my channels. Color and clarity are perfect. Samsung is a winner with TV’s every time.
I would recommend this to a friendAwesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality for the price. Best Buy always has the best selection and brands.
I would recommend this to a friendGood TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good TV for the cost. My last Samsung lasted 12 years.
I would recommend this to a friendChoose this TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and ended up being a perfect gift. As always Samsung is good choice.
I would recommend this to a friend- Pros mentioned:Picture quality
Let down by software and persistent ads
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has decent picture and sound, but the software and UX are pretty bad. The processing speed is incredibly slow. Pulling up settings or loading and switching between apps takes real patience. The home screen is covered in ads, suggested content, and bizarre recommended viewing that cannot be turned off. Only plan to use with an external device like an Apple TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jeff,
Thank you for your feedback. Please ensure your U8000 TV is running the latest firmware update 1132.0. To do so, go to Settings> Support> Software Update. If that version is not available you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File.
2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
4. Connect the USB drive containing the software upgrade into a USB port on your device.
5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.
Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~Samsung Advisor
Decent TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money, a decent TV and I prefer the Samsung interface over VZO. Only donwside, no numers on the rote to manually type in a channel/I really hate that
I would recommend this to a friendchristmas gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.haven't really checked it out but was pleased with price. for my college grandson for christmas. only checked it out on dispplay
I would recommend this to a friendGreat tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Easy to get set up. Will definitely buy a Samsung tv again.
I would recommend this to a friendBest 1st Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect tv for the little ones! My nephew was able to navigate it with ease!
I would recommend this to a friendSamsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love samsung tvs can never go wrong have one in every room
I would recommend this to a friendGood job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase and delivery went smoothly. Just what I expect from Best Buy.
I would recommend this to a friendIn my personal experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All excellent Excellent service and delivery, I was very satisfied
I would recommend this to a friend- Pros mentioned:Picture quality
New tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. User manual difficult. Best store personnel excellent.
I would recommend this to a friendBrand response from Samsung
Posted .Hi JamesB,
Thank you for choosing Samsung and for your feedback on the U8000F TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to
https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great price, perfect for the bedroom. I love it!
I would recommend this to a friendNice Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an older version of this tv this is my 2nd tv .Very nice tv with great resolution.
I would recommend this to a friendTrouble free
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy only Samsung easy to use and last. I have 13 different Samsung's at present
I would recommend this to a friendFallback Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this exact same tv for my daughter's room about 3-4 years ago. She doesn't live here and even with company it's probably been used maybe 3Xyr. The week of Christmas is just died and they're irreparable! I really didn't want to get the same one as I think that was a short life with little usage but it was the best deal and in stock. I certainly hope this one lasts longer
I would recommend this to a friendBrand response from Samsung
Posted .mominalabama,
Thanks for taking a moment to review Samsung’s U8000F TV. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help at 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also reach our LiveChat team by selecting the ‘Support’ link on our website.
~ Samsung Specialist
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good value for the price, just a TV for the spare room.
I would recommend this to a friend
