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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 552 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are delighted by the phenomenal picture quality and ease of use of this 49" Samsung 4K Ultra HD Smart TV. Many appreciate the user-friendly remote and smart TV features, along with the vibrant colors and sleek design. While some found the stand a bit less substantial than expected, the overall positive feedback highlights the TV's excellent value and performance. The HDR capabilities and good sound quality are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 552 reviews
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the sharpest picture but still good for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality tv selection in town. I love my new tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ALMOST great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture clarity is amazing! However, the sound goes out for a second every few minutes, which can be annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture and Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Better than I would have expected. yasdnil!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan of all Samsung video products....no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great picture with amazing color, brightness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave each of my 3 sons this TV for Christmas......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 49' TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent was wonderful to help set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k. Awesome images you can have all the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture - sound bar makes the experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sharp picture is really great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart TV. I like being able to view not only YouTube but also Netflix and other options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Midrange 4k HDR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a mid range 4k HDR tv, then look no further. Worth every penny. I have no regrets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good apps and games to play with my child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like the remote control to be a little better and I like that it's small and simple but fragile

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does most everything I wanted, but it doesn't play HDR like it said it would.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and was so much easier than our old one to hang in a corner of our living room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture quality for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is superb for the price, easy set-up, and easy to follow smart TV program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television and I really love all the apps. So much so that I hardly watch cable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price. Not too much available 4k content, but nice when I can find it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice TV, when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the Samsung HW-K650/ZA soundbar and two Radiant 360 speakers specifically for the Multiroom surround sound function. When it works, it works fairly well, except the satellite speakers are too loud even though their volume is all the way down and the soundbar volume is all the way up. But that is WHEN it works. The TV will often randomly disconnect from the soundbar and speakers. It is even worse when I try to use the soundbar without the satellite speakers. They are on a 802.11 ac network with the router in the same room. It disconnects in the middle of shows/movies and many times it won't connect at all. I would give it four stars, but when I called the support didn't even know what the Multiroom was and said I can't connect by WiFi. If this function actually worked, I would give the TV 5 stars. Would really love to have the $1500 worth of media equipment work like it's supposed to.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Christian:

      Thank you for purchasing the Samsung UN49KU7000 TV and for your review. 

      I am very sorry to hear that you are having difficulties with setting up this TV to work properly with your K650 Soundbar and Radiant360 speakers.
       
      Please contact us on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
       
      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 3 out of 5 stars

    Okay TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is okay but it has some limitations. The black contrast is not that good and it judders from time to time. You really need to mess with the settings to get a great picture. Sports especially don''t look great. I tried to exchange it a day after the 2 week period was over and the manager in the store wouldn't let me.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Paul:

      Thank you for purchasing the Samsung 4K TV. I am sorry to hear that you are experiencing issues.
      Samsung products are engineered to the highest standards of performance and quality and we back the Samsung TV with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.

      Should you need assistance with trouble shooting or warranty services, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    good 4k basic sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got on offer and i am very pleased. if it wasnt on sale would go for another brand.

    I would recommend this to a friend
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