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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1406 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the stunning picture quality, easy setup, and affordable price of the 49" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the vibrant colors, crisp images, and immersive sound experience. The user-friendly interface and wide range of smart TV features also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,406 reviews
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Great 4k tv for movies & games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has excellent picture and color, lot of features to customize to your taste, I tailored mine for haming, automatic adjusted to Xbox one, HDR mode for movies is beautiful, has a remote you can speak into to change cjhannels , features and other stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Wonderful Samsung Smart TV and super easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not "techy" & I was able to set this TV up so easily. The size and color are amazing !!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the television is a great experience to watch the sports I like to watch

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A last-year television at fine price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a 49 or 50 inch screen, nothing larger, which limited options. Reviews and local store staff indicated that the UM8000 and its newer UN equivalent had very good image quality, so it was an easy choice. Installed, it obviously has darker blacks than the less expensive 44" 4K TV it replaced, an easier-to-use menu, very easy wifi connection, and it's really nice for displaying photos. It's working very well as part of a home theater system that would work well with a considerably larger screen. Its own sound is quite good. And it looks good in a relatively formal living room. Pull the chairs up and listen to the center speaker above the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these 8 series samsung’s based on the performance of my larger 9 series. These are just as good with their thin bezel and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice colors and definitions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always trust Samsung and the quality of the lcd screen , I was waiting for this day so I can get a good price on this tv . Great choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good experience buying this TV the guy how help us to decide wish one was the best option for us did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are amazing and the picture is so clear that it almost looks 3D! The bezel is slim and is almost invisible - it truly looks like art on your wall. This is a beautiful screen!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A true Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my entertainment center. EZ set up and separate USB port (One Connect) means I won't have to move the TV again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nicest tv we bought yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has the best picture makes you feel like your there at the game.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Phenomenal !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This flat screen TV is nothing but phenomenal. Samsung is the way to go for anything HDTV land !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy WITH THE EXCEPTION of Bluetooth Audio to my Samsung Soundbar. Wouldn't connect via "Bluetooth" section, had to select TV on soundbar and bluetooth on TV...instructions were lacking and tech support was no help....they said it probably needed a firmware update and I'd have to wait...bad info. Aside from that, I'm happy with it. Cable management system is a great feature - very clean look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best TVs ever. I would like to recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung makes quality televisions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the televisions in my house are Samsung smart tvs. I love them. Quality and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great t v and great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was as promised and clean and professional and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture, highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great picture. I really like Samsung TV’s

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this tv November 22 on November 24 Istar having problems to connect to the internet, and then black lines show on the screen a few minutes after all the screen when blak.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Imer,

      Thank you for purchasing the Samsung MU8000 4K Smart TV. I am sorry to hear that you are experiencing issues.

      Please know that Samsung is committed to providing the best possible product experience, quality, and value. We back the Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller

      Please contact our Customer Support toll-free at 1-800-SAMSUNG for assistance with troubleshooting or warranty services.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, I am very sorry for the unfortunate experience and hope that we will hear from you soon.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Motion blur

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung mu 8000 is an excellent 4k tv. The 49" was the largest size I could fit into a cabinet. I was initially disappointed to find that I was told this was a 120hz panel by the best buy asst manager. My main purpose in buying this tv was to watch sports. Even though it turned out that the panel was 60hz, there is no motion blur or any problems with fast action. Color and brightness are excellent. The smart features work well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is out of this world and the speakers are good, but not great. You might want to consider budgeting for a soundbar at some point, but I am managing fine without one. Setup was super easy and the changer is small like a roku selector. It is extremely simple to switch between apps and choose a channel. I cannot say what this would be like paired with at directv box as I stream all of my television. I have been extremely pleased with the quality so far as well as the look. I would recommend it to anyone looking to get their money's worth on a big ticket item such as a TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv broke after 2 weeks. As you can see in photos, one week later still waiting for them to fix

    No, I would not recommend this to a friend
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