Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $239.99
Clearance
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 63 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers admire the 49" Class - LED - The Frame Series - 2160p - Smart - 4K UHD TV with HDR for its sleek design that looks great above the fireplace. They are also impressed with the picture quality, saying that the TV has a great picture and decent sound. Customers also appreciate how easy it is to use, with one customer saying that the operating system is very easy to use and snappy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-63 of 63 reviews
  • Rated 5 out of 5 stars

    Great viewing experience!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bee very pleased with the Frame TV. Very good resolution and many features to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT good as I thought for the Art Mode.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spend hours and with Samsung remote support, at the end , he 'explains' to me as 'design' after sees the 'bugs' 1) any time, you adding a new photo(s), or add the Photo Mat Effect, the Auto Rotation rest to 6 hrs, start from the 1st 'my photo', you can never start from the photo that to added effect and continue. 2) even you switch to Samsung collection/back to 'my collection', it starts from 1st image with 6 hrs auto rotation. 3) upload my photo, it is not a full image/screen. if you 'play' the photo, it is nice to fit the screen 4) after be remotely supported , they reboot to factory settings, deleted all photos that upload to the frame TV. 5) after that my Huawei phone cannot connect to the TV again, with the ping code displayed on the TV via Smarthings app. so i cannot long upload direct from my phone. i will try a Samsung phone later.

    No, I would not recommend this to a friend