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Customer reviews

Rating 4.6 out of 5 stars with 1568 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,568 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product silence and great tech will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, I can finally wash at least two blankets on the same load

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is ok I guess. Soap dispenser is a lot smaller than my other washer Add-in wash model . There is no spot for the pre wash soap to be added. Even high spin clothes dont come out as dump as my other washer. Looks pretty though. Connects to smart things nicely. But honestly am not impressed with this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! This machine is quiet and effective.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer is really work very well! I would buy the same product again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older unit with this and it is a beautiful upgrade. Has cool features however I mainly use the normal wash and delicate cycles. Unable to figure out wifi b/c when I scan qr it doesn’t take me to what I need to download, whatever added steps are needed is unclear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, excelent product . Good, excelent product. Like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the washer for about a month now and I do not have any complaints. Not only does it look amazing in the laundry room, it is so quiet. If it wasn't for the little jingle at the end of the cycle, I would totally forget that I was doing laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best big girl purchases I’ve made. So easy to use and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using samsung front loaders for many years and I love this new st

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I made this purchase…this is such an amazing washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundy set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! Quit wash and dry during cycles. Color is beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Washes clothes very good. Ivory looks great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer and dryer sets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two sets of washer and dryers and I'm please

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just for looks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful but has problems. Within the first 90 days they had to come out and replace the drum because it was not balanced. A year after it seems like I’m having the same issue again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Adrian T,

      We know how much trust you place in your appliance, and we’d like to make sure it’s living up to that. Let’s work together to get this sorted so you can get back to using it with full confidence.

      I have shared a Samsung link below to help with your experience with the washing machine. The link has six checkpoints, with each having hyperlinks that can be visited for additional help.

      Samsung washing machine spins poorly:
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you need more assistance with your washing machine, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1150942976 to help our team pull up your information.

      Leo Samsung

  • Rated 3 out of 5 stars

    beautiful washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity is great. The cleanliness has been a challenge. Detergent alone is not sufficient, color fast bleach for whites are a necessity. No instructions provided with delivery everything is an in home learning experience.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CeeCee,

      We understand that you wanted to know more about using the washer, and we are glad that the unit capacity satisfies your laundry needs. Let us help you.

      I have shared the model's user manual link below to check the great features and the steps you can follow to use your washer. Please see pages 30-32 about the detergent guidelines. On pages 33-41 for the cycles and other operational features.
      https://downloadcenter.samsung.com/content/UM/202306/20230630143721105/DC68-04006Y-04_IB_WF8500A_EN_CFR_MES_230628.pdf

      If you have inquiries and need further assistance in the future, you may contact us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146239227, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    I love my washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, energy efficient and wifi control with my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty and effecient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had any issues yet, working perfectly. Waiting on pedastals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this to Quite machine and fast washing clothes!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far it’s great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I haven’t used all the functions yet but so far so good.

    I would recommend this to a friend
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