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Rated 5 out of 5 stars
Dad
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought both the washer and dryer for my wife and they blow doors off our old units. Technology is amazing.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My washer shakes so bad & loud it unplugs from wall every cycle & the door flyes open along with the detergent holder. Checked to make sure its level & it was. Just the worst purchase ever. I wish i would have picked another one. I do not recommend unless you want to plug it back in with every wash.
Thank you for sharing your experience. We understand how disruptive it can be when a washer shakes excessively, becomes very loud during cycles, and even disconnects from the power source, especially after confirming that the unit is properly leveled. We’re here to help guide you through the appropriate steps to address this concern.
Please follow the instructions below to troubleshoot the shaking and vibration issue. When prompted with “Did this resolve your problem?”, select No, Next step to continue and complete the full troubleshooting process, and be sure to click on the embedded links for additional support. Samsung washing machine is shaking http://www.samsung.com/us/support/troubleshooting/TSG01001016/
Should you need further assistance, you may contact us at the following channels:
This reviewer received promo considerations or sweepstakes entry for writing a review.
At times, the motor is loud, as if it is stuck trying to engage. After a minute or two operation continues. Also, there is a sewage smell during draining but no evidence of a leak just yet. Did not have these issues with previous Samsung washer (2010 model), which lasted 15 years.
Tejas, we understand the importance of a working washer in your home. Let's take care of this.
Below is a guide to help you troubleshoot if your washer is noisy. Please play each sound, and pick the sound that matches the noise you hear from your washer. Kindly click on the embedded word if prompted and watch the video included.
Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Here is a guide to help you if your washer is having a sewage smell.
Samsung washing machine or laundry smells bad https://www.samsung.com/us/support/troubleshooting/TSG01108629/#washing-machine-has-a-sulfur-or-sewage-smell
Should you need more assistance, please feel free to get back to us via the following options: