The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,568 reviews
Rated 1 out of 5 stars
Like other 1 star reviewers.
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Started having problems just out of manufactures one year warranty. Loud on spin cycle. Has been getting louder and louder as time goes on, Must be bearings like other reviewers mentioned. Now its making a banging sound in addition to being louder.
SDean, noise from the washer happens, and it can be frustrating. Let's get this sorted out.
This guide will explain the noises coming from the washing machine and offer troubleshooting steps. Please play each sound and pick the sound that matches the noise you hear. Kindly click on the embedded word if one prompts. Also, please watch the video included.
We understand how important it is to have a reliable washer to keep your clothes clean, Cassiep. Let's get the information you need to ensure the washing machine provides you with the best results.
Kindly click on the link below to get the best way of addressing the cleaning issue of the washer and get more information by checking the hyperlinks.
Clothes are not clean after washing in Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Should you need more assistance with the washer, please feel free to get back to us via the following options:
JeanneT, we want you to have a working washer. We would like to speak with you directly to gather more information about your washer and provide better assistance.
Please feel free to get back to us via the following options:
This reviewer received promo considerations or sweepstakes entry for writing a review.
The delivery guys were great quick though and clean. Washer works great but will not get enough water out of couch pillows witheout overstuffing so no room to flop
This reviewer received promo considerations or sweepstakes entry for writing a review.
The description on the web site stated its was in good working order . Needless to say I have had Samsung repair services come twice. Only had this washer for a month
Please provide us with this reference number (1148352708) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Rated 1 out of 5 stars
Horrible Service at Best Buy
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy is Horrible. No support at all. Paying thousands of dollars for there products. I purchased a washer from Best Buy. Two months later I’m having problems with it already!!! HORRIBLE!!!!
Please provide us with this reference number (1147798721) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Rated 1 out of 5 stars
Washer stopped working after 2 years
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washer stopped working mid wash and does not power on again. It broke 2 months after the warranty expired, and samsung's website estimated the repair cost to be around $600.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If I could give it no stars I would! This washer is horrible. It locked and wouldn’t open! We bought a year ago and it’s already gone bad! It won’t even turn on anymore
When you message us, please provide us with this reference number 1146822890, which will help our team pull up your information.
^Rainly
Rated 1 out of 5 stars
It LEAKS!!
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We've had this washer for almost two years now. No matter what you do, IT LEAKS!! Everything else about it is great but the leaking around the door drives me crazy.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just bought the set . Can anyone tell me why when it gets to the spin cycle it starts bouncing everywhere like two giants fighting inside the washer . Its not over loaded with clothing and i calibrated it before washing . Qhen it gets to the spin cycle it bounces everywhere and the back looks like something is about to pop out .
Having a washer that operates well when doing laundry is a must. Here are some easy solutions to have your unit working at its best!
Your washing machine may shake and move while spinning. This can happen when the four washing machine legs need to be made more secure with the ground or if a large bulky item or a huge amount of laundry is in the machine. Learn more from these details.
Overloading your washer can reduce its performance; learn more about "The best laundry load size for your dryer": https://www.samsung.com/us/support/answer/ANS00080262/
Samsung washing machine is shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016/
You may also watch our youtube video about "Washing machine shakes & vibrates or is noisy": https://www.youtube.com/watch?v=ywOrH59K9Rw
I have shared your model's user manual for instructions on how to properly "Run a Calibration": Turn to page 28 for reference: https://downloadcenter.samsung.com/content/UM/202301/20230103165029519/WF8300B-MD_UM_DC68-04355B-02_EN_CFR_MES.pdf
Ensure to select the correct cycles and settings for optimum performance. For more information, see our guide for "Cycles, settings, and features on your Samsung washing machine": https://www.samsung.com/us/support/answer/ANS00061937/
Leveling the washer: https://www.samsung.com/us/support/answer/ANS00051342/
Should you need more assistance, please feel free to get back to us via the following options:
This reviewer received promo considerations or sweepstakes entry for writing a review.
Installation was terrible, was not done correctly. I asked for the installer to return and they ghosted me. I will not buy another appliance from Best Buy
Hearing your experience saddens us. To better assist you, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns.
Have a great day!
^Chrystel
Rated 5 out of 5 stars
Beautiful and functional
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent!!! Installation was quick and flawless!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dont buy with best buy. They have a yhird party deland they dont care about ur house. Finially they did told me they eill covered walls damage when they dekiverd,however thry did not.DONT WASTE UR TIME WITH BEST BUY