Customer Ratings & Reviews
- Model:
- WF50BG8300AVUS
- SKU:
- 10886023
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Samsung washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, handles the needs of our family of 7
I would recommend this to a friendDied After 3 Years….
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im giving it 2 stars because the first year I had it, I loved it. Second year started having issues with fabric softener leaking into drum even before hitting start. I had to make sure clothes were in and door was closed bedore adding detergent and fabric softener or it would go all over my floor. One month after my 3 year warranty ended the drum bearings went. Unfortunately cheaper to buyer a new washer than repair. Not happy with how long it lasted with how expensive they are. If you buy recommend getting the 5 year replacement coverage. Dryer of this model still works like its brand new.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there
Let us assist you with your washer to determine the best way to help.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145968121) to help our team pull up your information when you message us.
Have a great day.
^Camille
Great Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good buy but the cycles a little confusing to me
I would recommend this to a friendWasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer keeps leaking water. I have it replaced already.
No, I would not recommend this to a friendNOT happy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had issues with this since it was delivered. Despite multiple attempts to contact Best Buy and get a service call, I was told that I needed to reach out through Samsung to get this washer fixed. Needless to say, I am not happy with this decision as “we were 15 days after installation “and now have to go through the manufacturer. Customer service should be at the forefront of your business. However, in this situation, it was not. I will never buy another product from Best Buy again. I would suggest a training session for your installers to inform people that they only have 15 days! And by the way, 12 out of those 15 days, we were not even here. This was a new install in a new house.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand your frustration if your newly installed washer has encountered an issue after just fifteen days. We would like to speak with you directly to gather more information about the washer, so we can provide the necessary assistance to resolve the issue.
To provide feedback on your delivery experience, please contact our Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148839228) to help our team pull up your information.
Have a great day.
^Camille
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality the only thing is we need to buy a couple things for the installation like the hose for the cold and hot water
I would recommend this to a friendBrand response from Samsung
Posted .Hello there, ArmandoS.
Thank you for your positive feedback on the quality of your Samsung washer! We're thrilled to hear that you are pleased with your purchase.
Regarding the installation, it's important to have the necessary components to ensure everything runs smoothly. You will need to purchase hoses for cold and hot water connections for your washer. These hoses are crucial for the proper functioning of your appliance. They can be easily found at most hardware stores or online.
Have a great day.
^Camille
Has death wobble.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this washer. We paid for delivery and installation, and from the very first load it sounded like a freight train on the spin cycle. A samsung tech came the next day and told me it was because of a faulty pedestal. So, i bought a brand new pedestal and it did not chage a tthing. PROS: App connectivity. Cons: terrible vibration, loud.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Brando, we make every effort to ensure your washing machine operates at its best. Let's get this taken care of.
If the washer experiences too much vibration, we recommend the link below to help maximize its performance. The recommended embedded links are included; kindly visit them and watch the video.
Samsung washing machine is shaking https://www.samsung.com/us/support/troubleshooting/TSG01001016
Below is a link to help you diagnose the noise the washer is making. Please play each sound and pick the sound that matches the noise you hear from your washer. Kindly click the embedded word if one prompt and watch the video included.
Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147735559) to help our team pull up your information.
Have a great day.
^Camille
Do buy these from best buy. They dont have a clue.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this brand new, got it home and immediately had a pool in our kitchen. We checked everything. We called best buy to use our warranty. They couldn't get a tech out for 2 weeks. We called a outside company to come trouble shoot the issue. A hose was busted that is no longer used or manufactured. The only reason im giving one star verses none is because they came and picked up their faulty equipment. Ill never buy another washer or dryer from best buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CharlesL,
Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Aloe
