Customer Ratings & Reviews
- Model:
- HW-K950/ZA
- SKU:
- 5507159
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, Dolby Atmos feature, easy setup, and the inclusion of rear speakers. Some customers feel that the price is high, there are connectivity issues, and the volume could be improved.
This summary was generated by AI based on customer reviews.
Meh - Paid way too much...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rear speakers have a static fuzzy sound coming from them that is noticeable when sitting next to them. The blue light which indicates 4K Dolby atmos is working doesn’t come on very often or if it does it is off by the end of the movie. We have a 4K tv and Xbox OneX so we know everything is compatible. I’d save your $$$$ and buy a better product. For the money it should work perfectly... when it does work it sounds amazing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Heeeeeeeq:
I am very sorry to see that you have encountered static noises with the Samsung K950 Soundbar System. We hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back your Samsung souondbar with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or begin warranty service, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We look forward to hearing from you soon.
- Samsung Solutions
- Pros mentioned:Sound quality
Great system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with BestBuy always and this product is well worth the $$. Great sound movies and music.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this sound bar alot. The only thing i wish it had was DTS soundfield. The Atmos is awesome.
I would recommend this to a friend Great sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great Bluetooth is hard to set up wish there was a plug in to add a tuner or music
I would recommend this to a friend- Pros mentioned:Rear speakers
Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was very easy and love the rear wireless speakers.
I would recommend this to a friend - Pros mentioned:Dolby atmos
Great Sound System when it Works
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing system when it doesn’t cut out. The Dolby atoms is awesome and the sound engulfs the entire room which is tough for me because I have high ceilings. Only issue is the bass cuts out once and a while. Also have issues with it reading the Apple TV sometimes. Definitely worth it if you can get it for the right price.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great sound bar, I would recommend it to anyone who is needing or wanting a great sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar bass is awesome goes nicely with the Samsung tv. Great and best sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Ausome audio for a soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little touchy on initial setup but worth the efgort. The sound really rocks and atmos oh my.
I would recommend this to a friend Great sound, very costly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the sound bar (once i figured out how to wire it) however the subwoofer is huge. Haven't decided yet if it is worth the cost...
I would recommend this to a friend- Pros mentioned:Sound quality
Really amazing sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is clear and loud. The back speakers provide so much detail in the background.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great! We can't stop watching television and great for listening to music too!
I would recommend this to a friend - Pros mentioned:Dolby atmos
Great sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Dolby atmos sound but takes some time to getting connected
I would recommend this to a friend Better than awesome soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paired this soundbar with a Samsung 9500 series tv, a Samsung 4k Blu-ray disc player, a Rocketfish soundbar mount, and a pair of speaker stands for the rear speakers. I utilized the 4k pass-through of the soundbar from the Blu-ray player and a DirecTv set-top box. My living room now sounds like an awesome movie theater. I can make the windows rattle while maintaining a clear, crisp sound. Awesome!
I would recommend this to a friendAwsome sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I looked at several systems and was amazed at the sound coming from this samsung system. The sound was so lifelike it made you feel like you were a a part of the action. I have not been disappointed with my purchase. It was easy to set up. The subwoofer really gives you a deep sound. Just like in the movie theater. I am glad I made this purchase. It also has the latest dolby atmos.
I would recommend this to a friend- Pros mentioned:Dolby atmos
Top of the line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High end 15 speakers 500 watts of power. Blue tooth and wifi ready Dolby Atmos
I would recommend this to a friend - Pros mentioned:Sound quality
Great theater system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the theater system sounds awesome and delivers great sound
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fully wireless capability. Great sound. Little power usage.
I would recommend this to a friend - Pros mentioned:Easy setup
Thundering Bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a flawless soundbar. It was easy to setup. The bass is so deep and rich!
I would recommend this to a friend - Pros mentioned:Sound quality
Easy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound from the bar, but the surround speakers are not loud enough to be effective.
I would recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung Soundbar System.
I am sorry to hear that you were not completely satisfied with its sound quality.
Your user feedback is also important to us and will be shared with our product team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador