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Customer Ratings & Reviews

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Comp. Value: $859.99

Customer reviews

Rating 4.7 out of 5 stars with 547 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer, highlighting its overall performance, remarkable capacity, and quiet operation. Many users appreciate the wash quality and ease of use. However, some customers have reported issues with the balance of the washer and the spin cycle leaving clothes too wet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 547 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delvery and set up Very proffesional install Works great. Love the wifi connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Heavy Duty washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer great to use i like the fact its for large loads Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good working great nice size load you can wash

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Mimilady

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer and its size. I love all the different cycles it has. I can wash more clothes in this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    很好,the best one so far,easy operate, zero headache.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer seems to be everything I need, love the large capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we did

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to NOT hear it! It works well. VERY Deep.... short people may need a stool or something... I barely can reach the lone sock!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved this so far. Seems to be easy to operate and cleans well. It is weird that it doesn't have an agitator though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer really cleans my laundry. Love it!! The bottom has an agitator that assists while still fitting my king bedding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Machine sensitivity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are not able to wash shoes. You have to do the self clean even when is not needed. It usually takes longer to wash. You have to be very careful about how much soap you use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great team for installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation by the team was amazing great work and professinal. the previous information on low water does do the same with the loads we add but decided on the additional rinse cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Ms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, very easy to use; great capacity for comforters and blankets

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product! Great Price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Great Price! Delivery was fast and install was professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO COMPLAINTS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful. Does the job at needed settings. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vwry good quality washer and best buy is very good in assisting us as well

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Samsung top load washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the large capacity and cleaning results. I do not like the way the settings are displayed. You cannot set them once and maintain that setting. Each time you start a new load the settings go back to the default factory setting. The manual that came with the washer is inadequate.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MargaretToth, thank you for taking the time to share your experience with us about your washer. We understand how frustrating it can be when you cannot save your chosen laundry cycle and must set it up again every time you use your washer.

      We genuinely appreciate you reaching out to us and bringing this matter to our attention. Your feedback is incredibly important as it helps us identify areas where we can improve and ensure that our products meet the high standards we strive for.

      Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Large capacity, SS drum, pre-stain faucet and totally customizable cleaning choices. Delivery was A+. Very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have it for over a month now and so far it has been great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with new washing machine. Many features yet easy to maneuver. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customer Best buy ROCK'S

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my washing machine Best buy has great customer service and I am very satisfied also just purchased a LG refrigerator would love to win this gift card so I can put it towards my range and over the stove microwave that I am purchasing soon thanks for consideration I hope I'm the winner

    I would recommend this to a friend
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