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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 1185 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large capacity, quiet operation, and effective cleaning performance of the 5.2 Cu. Ft. High Efficiency Top Load Washer with Activewash. Many appreciate its ease of use and the overall size, allowing them to wash larger loads. However, some users experienced issues with the lid staying open, the spin cycle's effectiveness, and the washer's balance. A few also noted concerns about the absence of a center agitator and the product's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,185 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love love my new washing machine. I live in an apartment and the machine is very quiet, which will not disturb my neighbors downstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quiet Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well - it's quiet and cleans quickly. It steams up a bit on the the being a see-through top loader.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far it works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the large capacity. We've only had it a couple of weeks but we are very happy so far. It handles any load large or small without effort.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how large this washer is. I can wash my comforter in this and not worry about whether it is truly getting clean or not.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung understands the importance of being able to wash all household items in the comfort of your own home. We're glad this is the perfect washer for you! ^Lo Samsung

  • Rated 5 out of 5 stars

    Great Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the washer and dryer combo and it works great. It has a ton of features and settings plus the black stainless steel looks great.

    I would recommend this to a friend
  • Cons mentioned:
    Lid

    Rated 4 out of 5 stars

    goog quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    generally good, it seems too big for my wife because she is not too tall. another complaint is you can not open the lid while it's workding

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Hugr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer fits a full laundry basket and then some! Can wash a king size comforter with ease! Handwash feature is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the washer very quiet and a great upgrade from a previous washer that came with house.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Very deep bowl I need a step to reach clothes in the bottom. Shakes a bit with large loads

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to wash clothes! The best part of the washer is the size, it can fit literally anything to wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great machine overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the "pre-wash sink"...it is so convenient for pre treating stains. We have had no issues with the machine. I do notice that sometimes there is a dust build up that can transfer to the clothes (I hope that is what it is) and because they are rung out so tightly you will see it on the washed clothes. If I keep the "sink" down, this help with that. I keep the other part of the lid open until it is dry inside to prevent any odor. I think this is more typical with any washer though.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased this with some reluctance due to the recall we have been very happy with zero problems. Best Buy stood behind the product.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is a bit deeper than I am used to, but it fits well in the space. It is a lot quieter than my last machine was too!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's quiet and I love the flush top push button controls. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Really nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably only use a quarter of the features on this appliance, but it's nice. I love how much capacity it has to hold laundry . . . HUGE drum!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great product for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have had the product for one month. Thus far it's been fantastic. Huge drum. Functional. Sleek. Well designed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's fantastic to hear, JakeFromStateFarm! We're glad to hear you've found the perfect washer for you. ^Lo Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SamSung High-Efficiency Top-Loading Washer, so easy to use, I love it, so far so good, not notice any problem yet, thanks!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the kind words and 5 stars, Connie. We are proud to have you as part of the Samsung family! ^Lo Samsung

  • Rated 5 out of 5 stars

    I LOVE THIS WASHING MACHINE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 5.2 model, but I bought the larger one with 7+ cubic ft. I love it so much! I have 4 kids and laundry is constant. This machine can do huge loads, even quilts and comforters are not a problem. It is efficient with detergent and energy, and also has a convenient built in "sink" for handwashing items. It has tons of setting options and "sings" a cheerful song when the cycle is complete. I definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Top load washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this new washer!! The self clean feature is great and the drum is huge!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer size

    Rated 2 out of 5 stars

    Doesn’t clean!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large washer, relatively quiet...but it fails at the most important function for a washing machine. It just doesn’t clean well. I had a few toothpaste spots on my shirt and after washing a load...the spots are still there. Socks never come out sparkling white and I always use tide, plus Clorox. Don’t waste your money

    No, I would not recommend this to a friend