The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 128 reviews
Rated 5 out of 5 stars
Great TV
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv is perfect light and high end quality.
Easy to install and setup.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I usually don't go into the store to look at TVs and make a decision on the spot. I usually look at Consumer Reports and then go to the store once i'm decided to confirm that it's a good tv. This time I want to the store and bought this tv on the spot.
It was a mistake. My only problem is not that the video quality is not great, but that even on sale, this is a very over priced tv. You can get a decent brand with the same specs for a fraction of the price. I returned the tv promptly.
We appreciate your feedback on the picture quality of Samsung’s Q8F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include: • Standard – Ideal for general viewing • Dynamic – Brighter and more vibrant for well-lit spaces • Eco – Optimized for energy efficiency • Movie – Best for viewing in low light • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Advisor
Rated 1 out of 5 stars
Horrible lag on apps
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worst tv I’ve ever owned. The internet/apps is CONSTANTLY freezing up. The only way to get out of it sometimes is to completely disconnect the power cord for a few minutes then plug it back in, then it’s fine for a bit. Next time you go to use it… same thing.
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Rated 3 out of 5 stars
New Samsung tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture scrambles often on all channels, sound not great
Thanks for sharing your feedback. If the picture appears scrambled across all channels, it may be related to your signal, antenna, cable feed, or a setting that needs adjusting. To help you further, we’d need a bit more detail about your setup and what exactly you’re seeing when the issue occurs.
At your earliest convenience, please call Samsung Support at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also chat with one of our agents by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info
~ Samsung Specialist
Rated 1 out of 5 stars
PLEASE RESPOND!!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is ridiculous. I paid for an order on 12/2. Canceled it and bought a different model on 12/4. STILL shows RFUND PENDING today - 12/14. WHAT GIVES????
It appears your 1-star review for the Samsung Q8F TV is based on your experience with RETAILER, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.