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Customer Ratings & Reviews

$1,099.99
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Comp. Value: $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 47 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the 50” Class QN90F Series Neo QLED TV, especially the picture quality. The matte screen is also excellent for reducing glare in bright rooms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 47 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Samsung 50” Class QN90F was what I needed :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen made a bigger difference than I expected. Even small FPS improvements matter to me, and gameplay feels smoother and more responsive right away. Motion looks cleaner, colors are sharp, and it pairs perfectly with my Samsung 50" QN90F. After using it, I wouldn’t want to go back. Definitely worth it for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 50” QN90F (2025) is one of the most impressive 4K TVs Samsung has released in years. The picture quality is immediately eye-catching — the Mini-LED backlighting makes everything look sharper, brighter, and more vibrant than you’d expect from a non-OLED set. Colors pop, blacks are deep, and HDR content looks genuinely cinematic. Even in a bright room with windows, the anti-glare screen keeps the picture clear and bold. Sports and gaming are where this TV really shines. With HDMI 2.1, VRR, and refresh rates up to 165 Hz, motion looks incredibly smooth. Whether you’re watching football or playing fast-paced games, the QN90F feels almost like a high-end gaming monitor and a premium TV combined. Samsung’s 2025 smart features and SamsungVision AI make the experience feel fast and modern. Apps load quickly, AI upscaling cleans up older content, and voice features are noticeably more responsive. Even the built-in speakers deliver crisp, full audio that’s better than most slim TVs. Design-wise, it’s sleek, premium, and easy to place thanks to the center stand. It looks fantastic in any room and definitely feels like a top-tier product. Bottom line: The Samsung QN90F is a brilliant all-around performer — incredibly bright, excellent for gaming and sports, gorgeous for movies, and packed with smart features. If you want a 4K TV that feels truly high-end without jumping to OLED, this is one of the best buys of 2025. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Glare reduction, Picture quality

    Rated 5 out of 5 stars

    Great TV for Sun room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical, the $$$$ were hard for a spendthrift like me. It is so nice on frozen Mn winter day., when the sun is low and beams of light flood the room, no need to darken the room. It is amazing. The $$$ are hard to separate from, make no mistake. It is woryh it.

    I would recommend this to a friend
  • Pros mentioned:
    Glare reduction

    Rated 5 out of 5 stars

    Samsung Qled 50"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eall mounted in very bright room. Love the anti glare finish.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience with Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received broken tv and no body is replacing the same Tv.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KrishanP,

      We appreciate you sharing your delivery experience and are sorry to hear that your TV arrived damaged. For issues related to shipping or delivery, we recommend reaching out to Best Buy directly so they can assist in resolving the situation.

      Once your issue is resolved, if you have any questions about setup, usage, or features, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Glare reduction, Picture quality

    Rated 5 out of 5 stars

    flat screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is fantastic! It has an excellent picture quality and no glare. We can actually watch television on a sunny day without having to close the shades. And it is a light and thin TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good for bright room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for bright room, based on specs and reviews regarding brightness and antireflective screen. Would say it performs well for those parameters, though it compromises a bit on other picture parameters. Sound is probably a bit better than expected for current TVs with such a flat profile, but that is a low standard to hit. Added a soundbar, as planned. Only bad feature is the klunky Samsung software, so make sure you can tolerate that before buying any Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great level up from my previous Samsung TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality both color and brightness. The game mode works incredibly well with the console games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are pleased with our new Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris Jones installed our new Samsung TV, and he did a great job of setting it up, and showing us how to use it. This Samsung replaced a 13 year old model, and of course the new Smart TV was all new to us....and Chris gave us very helpful information. He also took away the box and packing material, and the old TV too, and that was a help to us. Chris is an asset to your company.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound ive ever had from a tv speaker system and the picture is fantastic. Our room can quickly change from alot of light to little light and the picture brightness and quality is consistent. Price was great for all these features. Menu system is a little different but not hard to use and the speech control is very good compared to past items. The built in ai is fun but im not sure we will use it much.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Great picture. Scrolling through the channels is so much faster than my old TV.

    I would recommend this to a friend
  • Pros mentioned:
    Glare reduction, Picture quality

    Rated 5 out of 5 stars

    My Samsung Neo QLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear picture. Love everything about this television. There is no glare on the screen from the 7.5 window that is at right angles to the television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great TV, and a good alternative to the Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV, purchased as an alternative to the Frame TV because we wanted all the TV components contained. This TV is very slim and the picture quality and brightness is excellent. And with the latest software update this TV has the art mode just like the frame TVs. The basil is super slim so in art mode it looks really good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent setup. Sound integration with the Samsung sound bar was flawless. Dramatically improved performance on loading apps and changing channels.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    All round good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 50 inch QN90F, was the best choice for me. Tried the Oled, but this does computing, gaming and excellent color and black levels for movies. This was a major upgrade from 43 inch AU 8000 crystal UHD. TV.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    my review after 7 weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, I’m sorry I bought it. Not that its not a good tv. All of my issues is with the following: I the user interface is a royal mess. It does not use a normal remote control. All functions require searching thru menus to accomplish the desired action. There is so much stuff on the screen while trying to find the destination it is a nightmare. There is no usable documentation on the user interface. I did find an online PDF file and I’m slowly finding how to accomplish actions I desire but it is slow because it is too random. The screen is too bright, and you cannot change its level nor the contrast without turning off AL which I finally found. The guide online does not cover everything, for that use the pdf file. Under the guise if trying to make finding programs you wish to watch there is to much screen noise. One needs to skip over to find what the desired target. I really wish there was a tv with out the garbage user interface.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DonaldJ,

      We appreciate your input on the picture quality of Samsung’s QN90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
      1. Standard – Default mode for general viewing
      2. Dynamic – Brighter and clearer in well-lit rooms
      3. Eco – Optimized for energy saving
      4. Movie – Best for watching in dark environments
      5. Filmmaker Mode – Preserves content exactly as intended by creators

      You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode

      To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your QN90F TV model to view or download the available guides.

      The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides

      If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good pictures and quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the picture is better compared to the previous TV I owned. Cool feature is when I walk by it provides quick reference notifications like weather and new clips. It easily connected to by Samsung phone using the smart things application. It was very easy setup out of the box. It has streaming applications loaded onto the TV for quick access.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    2025 Samsung QLED 4K UHD 50"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Replacing a 16 year old Samsung which still worked great but didn't support 4K UHD, etc. This is larger and fits in perfectly on my cabinet. Picture has beautiful color and clean image. Running sound thru my existing A/V receiver sound system. Would have preferred a printed manual to help navigate the multitude of options and features. On screen guide feels like stumbling around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review of service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV had to be replaced after 5 weeks but was all handled by best buy very efficiently.We now have a new TV installed today by Miguel who was very good at his job. Best buy will definitly get our business again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, works great, picture is amazing, great pricing and service, purchased a Samsung Soundbar as well to pair with the TV

    I would recommend this to a friend
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