Customer Ratings & Reviews
- Model:
- VG-SCFA50BWBZA
- SKU:
- 6454278
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the 50” The Frame Customizable Bezel for its appearance, with many noting its classic and unique touch. The sleek, minimalist design is also a highlight, adding a touch of modern elegance to any space, and customers find the installation process to be easy. Additionally, the picture quality is frequently described as phenomenal.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I purchased this TV for "Image Frame" it's so popular for. Quality of image is fantastic. We are looking at buying another one for our bedroom. I personally love the "invisible cable" and having a separate box for all my inputs. Overall good product.
I would recommend this to a friend Cannot ask for a better frame/tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. Build quality, mounting hardware, and brown bezel is perfect!
I would recommend this to a friendNot available, hour+ hold time in attempts to resp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should be minus rating as the product apparently isn’t available. I held over an hour attempting to return call from messages advising I needed to schedule delivery. Guessing my only recourse is to drive to the nearest store to get refund and attempt to order a different bezel…
No, I would not recommend this to a friendBrand response from Samsung
Posted .LindaM,
Please know you are leaving a review for the Frame Customizable Bezel, not the service provided by Best Buy. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung products, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Low quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product isOverpriced. Low quality wood. Colors not available in your choice.
No, I would not recommend this to a friendPoor shipping and inconvenient return policy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product arrived broken. I was not able to return it at the store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .James,
I'm very sorry to hear that your Bezel was delivered damaged. We recommend contacting Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved quickly.
If you ever have product questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
- Pros mentioned:Appearance, Installation ease
Simple, sleek frame
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Easy to install and looks professional. It matches the art selections
I would recommend this to a friend
