Customer Ratings & Reviews
- Model:
- VG-SCFA50BWBZA
- SKU:
- 6454278
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the easy installation and image quality of the 50” The Frame Customizable Bezel. Many customers mentioned how easy it was to install, with one saying it was a "nice surprise." Others praised the image quality, with one saying it "looks just like a picture frame."
This summary was generated by AI based on customer reviews.
Not available, hour+ hold time in attempts to resp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should be minus rating as the product apparently isn’t available. I held over an hour attempting to return call from messages advising I needed to schedule delivery. Guessing my only recourse is to drive to the nearest store to get refund and attempt to order a different bezel…
No, I would not recommend this to a friendBrand response from Samsung
Posted .LindaM,
Please know you are leaving a review for the Frame Customizable Bezel, not the service provided by Best Buy. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung products, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Cannot ask for a better frame/tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. Build quality, mounting hardware, and brown bezel is perfect!
I would recommend this to a friendLow quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product isOverpriced. Low quality wood. Colors not available in your choice.
No, I would not recommend this to a friendPoor shipping and inconvenient return policy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product arrived broken. I was not able to return it at the store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .James,
I'm very sorry to hear that your Bezel was delivered damaged. We recommend contacting Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved quickly.
If you ever have product questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
- Pros mentioned:Appearance, Installation ease
Simple, sleek frame
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Easy to install and looks professional. It matches the art selections
I would recommend this to a friend